Troubleshooting guide

TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
17
5 Click “Activate”.
It is also possible to select previous or factory default settings.
Security settings, such as not allowing HTTP and FTP access, disabling NETBIOS and
increasing the security by using Certificates might be needed if required by the customer.
3.4 Disable the NetBIOS Service
Security settings, such as disabling NETBIOS might be needed if required by the customer.
The NetBIOS port is default enabled but can be disabled if needed for security reasons.
The NETBIOS Service makes it possible to access the module with the NetBIOS name “elise-
XXXXXXXX”, where XXXXXXXX is the module key number.
1 Click “Configuration” on the start page.
2 Select Other Settings > Advanced Configuration in the menu on the Configuration
page.
3 Select “IP Ports” under Security in the menu on the Advanced Configuration page.
4 Select “Disabled” in the NetBIOS (UDP Port 137) drop down list.
5 Click “Activate”.
3.5 Allow Fragmented TCP Packets
Fragmenting is when the IP protocol allows an IP packet to be broken apart into several
smaller packets, which then can be transmitted and reassembled at the final destination.
If the network has a MTU value lower than the default 1500 bytes, packets will be dropped
if not fragmenting is allowed. If fragmentation is allowed in the network the parameter
needs to be enabled in Unite CM.
1 Click “Configuration” on the start page.
2 Select Other Settings > Advanced Configuration in the menu on the Configuration
page.
3 Select “IP Ports” under Security in the menu on the Advanced Configuration page.
4 Select “Enabled” in the Fragmented TCP packets (Caution advised) drop down list.
5 Click “Activate”.
3.6 Demonstration Mode
Demonstration Mode makes it possible to run Unite CM for two hours with almost full
functionality of the application.
Limitations: In Device Management, File Download and Baseline will be deactivated.