Troubleshooting guide

TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
117
15.2.4 SMS Character Set
This setting determines which characters that can be displayed in the handsets when they
receive messages. Additionally, the setting also determines which characters that can be
entered in the handsets when the users write messages.
NOTE: The number of characters that can be entered in the handset when writing a
message depends on which SMS character set that is used.
1 Click “Configuration” on the Start page.
2 Select Other Settings > Advanced Configuration.
3 Select “SMS Character Set” under DECT Interface in the menu on the Advanced
Configuration page.
4 Select one of the following:
5 Click “Activate”.
15.3 Absence Handling in DECT
Unite CM keeps track of handsets that have reported absence status. When a message is
sent to an absent handset, the sending module can get information from Unite CM that the
handset is absent.
15.3.1 Absence List
A list in Unite CM indicates which handsets that have reported absence status.
1 Click “Configuration” on the start page.
2 Select Other > Advanced Configuration in the menu on the Configuration page.
3 Select “View Absence List” in the left menu in the menu on the Advanced
Configuration page. The Absence List opens.
The handset identity and absence type, for example “Manual absent” or “In storage rack”,
are reported in the list.
It is possible to manually remove a handset from the absent list by clicking the
corresponding “Remove” link.
15.3.2 Clear Absence List
The absence list in Unite CM can be cleared. This has to be done, for example, when a Unite
CM is reinstalled in a system since the absence list then will be out of date. This should only
be used as a last resort if there is a permanent mismatch in the system.
- Standard SMS
(Compatibility Mode)
Standard SMS works with all handsets but
some special characters may not be correct.
- Latin-1 Used for later generation of handsets.
- UTF-8 Used for later generation of handsets. Use
UTF-8 to include characters that is not
included in the Latin-1 character set.
TIP: Russian requires UTF-8 character set.
NOTE: The UTF-8 character set requires an
Ascom IP-DECT system with version 6.0 or
later.