Troubleshooting guide

TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
109
The format for the protocol is:
<call number>.b<beep code>.p<priority>.a<answer type>
The call number is the identity of the handset, for example 9420. The beep code, priority
and answer type can be set as described below:.
1
Priority 1 must be restricted to handle very high alerts like fire alarm or cardiac alarm.
Frequent use of this priority level might have severe impact on your Messaging system.
2
The user will have the alternative to either accept or reject the message from the handset.
The subject of the returned e-mail is set to “User acknowledge” and the body contains the
string “Accepted” or “Rejected”, according to parameter text entered, see 14.2.2 SMTP
Output Interface (send reply message as e-mail) on page 111.
3
The user response data option will result in an interactive message (not supported by all
equipment) with the possibility to reply to the original sender. When selected, the user can
input arbitrary text as a reply. The subject of the returned e-mail is set to “User response”,
according to the parameter text entered, see 14.2.2 SMTP Output Interface (send reply
message as e-mail) on page 111. The body will contain the entered data.
Examples of the Mail address Option:
Example 1:
[e-mail]
This will result in a message to the call number 9746, with beep code 2, priority 3 and a
request for manual acknowledge.
If any properties are left out default values will be used.
Example 2:
[e-mail]
This means that the receiver alias number is 9746, beep code is by default set to 1 and the
priority is by default set to 7. User response data is requested.
14.2.1 SMTP Input Interface (receive e-mail as message)
1 Click “Configuration” on the start page.
2 Select Other > Advanced Configuration in the menu on the Configuration page.
Beep code (.b) Priority (.p) Answer type (.a)
0 (silent) - 0 (no answer=default)
1 (default) 1 (highest)
1
1 (manual acknowledge)
2
2 2 2 (user response data)
3
33
44
55
66
7(siren) 7 (default)
8
9 (lowest)