TD 92735EN Installation and Operation Manual Unite Connectivity Manager 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN About this document This document is used for the installation and configuration of the product. It is also used for administration, maintenance and troubleshooting. These activities require good knowledge about functionality and limitations, both on module and system level, and also knowledge about how systems, modules and parameters interact.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Contents 1. Introduction ................................................................................................................... 1 1.1 Licenses for Unite CM .............................................................................................................. 1 1.2 Abbreviation and Glossary..................................................................................................... 4 1.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 6 Device Configuration.................................................................................................... 67 6.1 Device Management Setup................................................................................................. 67 6.2 Device Handling Configuration .......................................................................................... 67 6.3 Online Status Report Time for Chargers .............
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 13.1 Add GSM User .................................................................................................................... 105 13.2 Send Message from Unite CM to GSM User................................................................ 106 13.3 Send SMS from GSM Phone to a Handset in the System........................................ 107 14 SMTP Mail Interface ................................................................
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 22 Administration of Language and User Interface .................................................. 144 22.1 Customize the Language ................................................................................................ 144 22.2 Customize the User Interface (GUI) ............................................................................. 147 22.3 Test the New User Interface...................................................
Installation and Operation Manual Unite Connectivity Manager TD 92735EN H.4 Configure Unite CM ............................................................................................................. 224 H.5 Load the HL7 v2 Translation Table................................................................................. 225 Appendix I: XML Message Handling in Event Handler ............................................... 227 I.1 Example XML message ....................................................
Installation and Operation Manual Unite Connectivity Manager 1. TD 92735EN Introduction The Unite Connectivity Manager (Unite CM) is a server software platform used for messaging and alarm handling in your system. It is also used for the administration of users and groups, for supervision, activity logging and fault logging etc. Unite CM is a software on the Elise3 hardware. It can be used independently but also work in combination with other Unite modules or System 900 modules.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN messaging, NetPage, Basic Alarm Manager, Serial input Interface1 (ESPA, TAP or Ascom Line protocol), System Survey, Supervision, Fault handling, Activity Logging for 1 client. • FE3-C1ALEBAS, Unite Connectivity Manager, Enterprise BASE (Maximum 1000 Messaging users).
Installation and Operation Manual Unite Connectivity Manager • • • • • • • • TD 92735EN FE3-C1ALCJVM, Unite Connectivity Manager, Java Virtual Machine (JVM) Basic one-way, Manual Acknowledge, Interactive Messaging (IM), User Data, Alarm, Location, Remote Change of profile, Availability and Poll Location.
Installation and Operation Manual Unite Connectivity Manager 1.2 TD 92735EN Abbreviation and Glossary A-bus Serial communication between modules in System 900 Ascom Line protocol A simple alternative to ESPA 4.4.4 with all basic features of paging call available but with a very limited status report. CSV Comma-Separated Values: CSV file format is a file type that stores tabular data. The format dates back to the early days of business computing.
Installation and Operation Manual Unite Connectivity Manager 1.3 TD 92735EN How to Use this Document This sub chapter includes references to other chapters/documents with more detailed information regarding following activities: 1.3.1 • 1.3.2 Installation and Basic Configuration For installation and basic configuration, refer to chapter 2 Installation and Configuration steps on page 9 and chapter 4 Basic Configuration on page 19.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN • For settings included in the Unite Connectivity Manager FE3-C1ALCDAC, Duty and Event Assignment Clients, see chapters: - 4.9.6 Duty Assignment on page 52 and User Manual, Duty Assignment in Unite Connectivity Manager, - 4.9.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN • For settings included in the Unite Connectivity Manager FE3-C1ALCJVM, Java Virtual Machine (JVM), see chapter 7.7 Java Server/GSM on page 74. • For settings included in the Unite Connectivity Manager FE3-C1ALEEH, Advanced Event Handler, see chapters: - 4.9.2 Action Handler on page 47 - 11 ASCII Interface on page 97 - 4.9.
Installation and Operation Manual Unite Connectivity Manager 1.5 TD 92735EN Technical Solution Figure 1. Web based application Unite Connectivity Manager Paging IP-DECT Customer system WiFi External equipment Message Text displays Message Message Figure 1. Solution overview Besides the possibility to connect to Paging system, DECT system and to VoWiFi system, Unite CM can be connected to and receive pagings from external equipment.
Installation and Operation Manual Unite Connectivity Manager 2 TD 92735EN Installation and Configuration steps The installation of Unite CM hardware, that is, Elise3, is described in the Elise3 Installation Guide. After installing the hardware, the basic configuration is easily done with the help of a setup wizard. The wizard includes all basic settings needed to get Unite CM up and running. 2.1 Cables and Adapters NOTE: Not included in delivery.
Installation and Operation Manual Unite Connectivity Manager 2.4 TD 92735EN Basic Configuration Steps Figure 2. Figure 2. The Setup Wizard The first time and as long as Unite CM is not configured, the setup wizard will start automatically when logging on from a web browser. It requires an “admin” or “sysadmin” password, refer to 3 General on page 13. The content of the wizard is depending on the license. It means that all configuration is not shown for all licenses. 1 Log on to Unite CM.
Installation and Operation Manual Unite Connectivity Manager 6 TD 92735EN Create an individual password for logging in to the system (optional). Refer to 4.2 Additional User Settings on page 20. 7 Configure the phonebook if the local database is used (when not using LDAP/CMG server), refer to 4.6 Configure the Phonebook on page 32. 8 Create a security backup. We recommend you to create a security backup of all settings (to facilitate the configuration in case of a system failure). Refer to 4.
Installation and Operation Manual Unite Connectivity Manager • TD 92735EN Cisco Interface - makes is possible to establish a connection between the Unite CM and Cisco IP phones. Refer to chapter Cisco Interface Configuration on page 119. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager 3 TD 92735EN General 3.1 Graphical User Interfaces (GUI’s) 3.1.1 Start Page Figure 3. user 010 requires no password sysadmin & admin Figure 3. Unite CM start page The start page has entrances to different applications. The number and type of applications is license dependent.
Installation and Operation Manual Unite Connectivity Manager 3.1.2 TD 92735EN Configuration Page Figure 4. Back to start page Back to configuration top page Add the page to favorites Authentication level Log out to start page Figure 4. The Configuration page With system administrator or administrator rights you will be able to access the complete Unite CM configuration page from the Configuration-, Phonebook- and Users & Groups buttons on the start page.
Installation and Operation Manual Unite Connectivity Manager 3.1.3 TD 92735EN Advanced Configuration page The Advanced Configuration page is reached from the Configuration page (under Other). Figure 5. Figure 5. The Advanced Configuration page 3.2 Authentication Levels and Default Passwords Unite CM has different authentication levels: • • • • Using the Send Message function, i.e.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Unite CM configuration Access to the setup wizard No No Yes Yes Change passwords No No Yesa Yes a.admin cannot change password for sysadmin. 3.3 Password Settings The default passwords for the different type of users; sysadmin, admin etc., can be changed and it is also possible to specify the password complexity, such as length and number of character types.
Installation and Operation Manual Unite Connectivity Manager 5 TD 92735EN Click “Activate”. It is also possible to select previous or factory default settings. Security settings, such as not allowing HTTP and FTP access, disabling NETBIOS and increasing the security by using Certificates might be needed if required by the customer. 3.4 Disable the NetBIOS Service Security settings, such as disabling NETBIOS might be needed if required by the customer.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN The Demonstration Mode can be set from the application’s Configuration page or manually by using the Mode button. The module will automatically return to previous license and parameters (without restart) after 2 hours. Demonstration Mode is indicated by the Status LED with yellow slow flashing light. If any application encounters problems during Demonstration Mode, the Status LED will however show red slow flashing light instead.
Installation and Operation Manual Unite Connectivity Manager 4 TD 92735EN Basic Configuration The basic configuration requires system administrator or administrator rights. With user rights you will only be able to access and configure Users & Groups and the Phonebook. Refer to chapter 3 General on page 13. 4.1 Add Users to Unite CM Users must be added to enable messaging in the system and any User Team and/or Work Shift the user shall belong to, must be defined before a user can be added to it.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Divert to Number/Address: The number/address to divert the message to if the Call ID is not reachable (delivery failure, absent or out of range). This is the primary destination for diverted messages. However, conditional diversions can be added after creation of the primary diversion. See 4.2.1 Advanced Diversion on page 22.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 3 Open the User Setup page by clicking the symbol to the right of an existing user, or by clicking the “Advanced Add” button for a new user.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN User Teams Available: Member of: 1. Mark the user team you want the user to be a member of in the Available field. 2. Click the “->” button to move the User Team to the Member of field. Diversion Diversion to other users can be set up to handle messages sent to a user that is unreachable. Messages can be diverted with direct addressing or by using the Number Plan for address look up.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 3 Click the “Advanced diversion” button on the User Setup page. 4 Click the 5 The diversion is defined by a diversion condition and a destination on diversion. symbol to the right of the “Edit” symbol to add a new diversion rule.
Installation and Operation Manual Unite Connectivity Manager 3 TD 92735EN Click the “Advanced diversion” button on the User Setup page. Add a diversion to a Not Reachable condition 1 As shown in the figure below, click the symbol in the grey field after the destination address, in this case 1081-->DECT. 2 Enter settings and click "Save". Add a diversion on the same level as the condition 1 Click the symbol after the primary destination, as shown in the figure below, in this case 1080-->DECT.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Add an unconditional diversion 1 Click the top symbol, as shown in the figure below. A secondary destination is created, meaning that all messages are directed to the primary and to the secondary destination. The secondary destination can also have conditional diversions. It is also possible to set up diversions that depend on work shifts. 2 Enter settings and click “Save”.
Installation and Operation Manual Unite Connectivity Manager 6 4.2.4 TD 92735EN Click “Save”. Additional Devices The user can have several devices, where the first one is the main device. Which device that should be the main one is possible to change by clicking “Use as main”. The main device is placed first in the list. Additional devices can be used in diversion chains but it is also possible to send a message directly to an additional device by using its number/address.
Installation and Operation Manual Unite Connectivity Manager • • • TD 92735EN Group ID Each member in this group will receive a separate message, which means that if it is a large group it will take some time before the message has reached all members. Used for small groups (up to 10 members) and groups where delivery control is needed.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Diversion permitted for included members: Yes - Group messages will be delivered as any other messages. No - No diversion will be made for group messages Add Members to the Group 6 Add members/handsets to the group in the Member Administration section, either by A) adding members one by one or B) search for members to add. NOTE: The Call IDs must have been defined in Messaging > Users, if not, the group cannot be saved.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 3 Click “Multicast Group ID”. 4 Enter the following settings: Setting Description Call ID: Create a Multicast Group ID (numerical or a text string up to 50 characters). Description: Description of the multicast group. Group Number: The number defined in the number plan for the sub system/ radio exchange. Included Categories: Select category/categories. Defined in Message Routing, Category Setup.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN The fields can also remain empty and only category selected. Then all Call IDs in that category will be shown. 3 Click “Search”. A list with matching Call IDs will be displayed. 4 Select users by clicking the “Add” button. 5 Close the UNS search list. 6 4.3.3 Click “Save” or, if you want to also activate the group in the carrier system, click “Save and activate”. Broadcast Group 1 Click “Users & Groups” on the start page.
Installation and Operation Manual Unite Connectivity Manager 2 TD 92735EN In the User Teams page, click “Add new”. Figure 8. Figure 8. Naming a new User Team. 3 Enter the name of the new User Team. The name must be unique. 4 Click “Save”. Add Members to a User Team Users can be added to User Teams. Note that the User Team(s) must first have been created. 4.5 1 Click Messaging > Users in the menu on the Configuration page.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 2 Click “Add” to set up a new work shift. 3 Enter the following settings in the text fields: Setting Description Work Shift Name: Enter the name of the work shift. 4 4.6 Mode: Select shift mode; Time On – Enabled, regardless of time Off – Disabled Days: Which day(s) the shift shall be active. Start Time: When the shift shall start, for example 08.00 Stop Time: When the shift shall stop, for example 17.00 Click “Save”.
Installation and Operation Manual Unite Connectivity Manager 4.6.1 TD 92735EN Import Entries to the Phonebook from a CSV File The CSV file to be imported to the phonebook should have the following format with either “;“ or “,“ as delimiter (as in the example below) or TAB: First name 1;Last name 1;Phone number 1 First name 2,Last name 2,Phone number 2 1 Click “Phonebook” on the start page. 2 Select Phonebook > Import/Export in the menu. 3 Select delimiter in the Separator character drop-down list.
Installation and Operation Manual Unite Connectivity Manager 4 4.7 TD 92735EN Enter the following settings in the text fields: Setting Description Last Name: The family name First Name: The first (given) name Number: The phone number 5 To add several rows click “Add” again. 6 Click “Save”. Input/Output Setup Figure 10. Figure 10. Configuration Inputs and outputs are defined in the I/O Setup page found in the left menu under “Other”.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Every time a new output or input is defined, an automatic ID is created. The ID is a running number which can manually be changed into another number or a text if wanted. When an output or input has been deleted, Unite CM will not remember that the previous ID number is free to be used again. The numbering will just continue on the number after the last created one. 4.7.
Installation and Operation Manual Unite Connectivity Manager 4 TD 92735EN Enter IP address of the module connected to the A-bus. Normally loopback to localhost (that is, the IP-address is set to 127.0.0.1), but if the A-bus is connected to another Unite module its IP address is set here. 5 Enter the Output Module's (whose output should be activated) “module address” on the A-bus 6 Enter Output number. 7 Select Initial State and click “Save”. 4.7.3 Define Inputs 1 Click “Define new input”.
Installation and Operation Manual Unite Connectivity Manager 4.7.4 TD 92735EN Input Activity Distribution If the Unite CM’s input port(s) is activated, the Unite CM can trigger other services by distributing the input activity to the services. The services in turn can then determine which action to be performed depending on their settings. The default services are SystemSurvey, EventHandler, OAJ, and BasicAlarmHandler. Note that the default services might be license dependent.
Installation and Operation Manual Unite Connectivity Manager 4.8 TD 92735EN Alarm Handling The alarm handling included in Unite CM makes it possible to trigger on alarms and data from handsets in the Cordless Telephone System. Activated inputs on Unite CM, or a module connected to the A-bus, can also be used as a trigger. As a reaction to the incoming information, messages can be sent to handsets and it is also possible to activate outputs on Unite CM or modules connected to the A-bus. Figure 12.
Installation and Operation Manual Unite Connectivity Manager 4.8.1 TD 92735EN Nomenclature Alarm action: An alarm action consists of trigger conditions that leads to an action i.e. sending a message to a handset in the system and/or activating an output. One alarm action can consist of several triggers and lead to several actions. The actions can be repeated at a regular time interval as long as an input is active. Input: An input on Unite CM or an input on an Alarm Module, connected to the Abus.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Figure 13. Figure 14. Alarm Action view 4.8.2 Add Alarm Actions 1 Select Alarm & Events > Basic Handling. 2 Click “Add”. 3 Enter a descriptive name for the alarm action in the Name text field. 4 Enter a short description/useful information in the Notes text field. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Define Trigger 1 Select type of trigger in the Triggers drop-down list and click “Add”. Several triggers of the same type can be added to the same action. • Alarm Trigger 1 Select trigger in the Alarm Type drop-down list. 2 If the alarm is to be sent from a specific handset, enter handset no. in the Number text field. Leave empty if any handset shall be able to trigger the alarm.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN • Data Trigger 1 Enter data in the Data text field. 2 If the data is to be sent from a specific handset, enter handset No. in the Number text field. Leave empty if any handset shall be able to send the data. Note that the handset must be defined in Messaging Users. Select Type of Action 1 • Select type of action in the Actions drop-down list and click “Add”. Several actions can be added.
Installation and Operation Manual Unite Connectivity Manager 2 TD 92735EN Enter the message text in the Message Text field. By clicking the symbols to the right of the text field, you can add valuable information to the message, such as Call ID of the sender, type of alarm and the location (location requires an additional license). If an input is activated the description of the input can be added. Figure 14. Figure 15. Available information for the alarm trigger Figure 15. Figure 16.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN • Push to talk (PTT) Message A PTT message makes it possible to set up a conference call. When a PTT message is manually accepted by the user, the handset connects to the conference number and the handsets involved in the conference are connected. NOTE: Call IDs must be defined in Messaging Users. Refer to 4.1 Add Users to Unite CM on page 19.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Figure 19. Figure 20. Available information for the data trigger 5 Select number of beeps in the Beep Code drop-down list. 6 Select message priority in the Priority drop-down list. 7 If the loudspeaker mode on the handset shall be activated when a user has accepted the PTT message, tick the Loudspeaker check box.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN included in the message text is the DECT location that could be very old and no longer valid. 1 Select Alarm Handling > Locations and click “Add”. 2 Enter the code for the location in the Code text field.
Installation and Operation Manual Unite Connectivity Manager 4.9.2 TD 92735EN Action Handler If more than one Unite CM is used it must be defined which module that shall handle event assignments. Message indications can also be modified dependent on the priority of the message. 1 Click “Configuration” on the start page. 2 Select Other > Advanced Configuration in the left menu in the Configuration page. 3 Click “Action Handler” in the menu on the Advanced Configuration page.
Installation and Operation Manual Unite Connectivity Manager 4.9.3 TD 92735EN Event Handler The Event Handler makes it possible to set up actions on incoming events. An event can be mobile data, an alarm, activation of an input, etc. The Event Handler will then perform different actions depending on the incoming event. Actions can be both internal, that is, start other Actions after a delay, and external, i.e.
Installation and Operation Manual Unite Connectivity Manager 4 4.9.4 TD 92735EN Go back to the Advanced Handling and Event Handler, see 5.13.4 Configuration of Events. Configuration of Events This is used to make assignment of Event Elements. 1 Click Configuration. Figure 22. Figure 23.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN If no configuration is done it will trigger on all incoming messages. - Match Conditions: if there exists more than one trigger and they should differ from each other the state and condition of the trigger can be changed. It will activate the Extract and send data by default if nothing is done. - Activations: conditions can be set on activation. It will activate Extract and send data by default if nothing is done.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN receives the response it sends an updated presentation and Unite CM notifies the client that there are new information to display. Figure 23. Unite Connectivity Manager Event Handler Client Presentation Notification uest Acknowledge Req sponse Presentation Re Presentation (up dated) Notification Reset Request onse sp Presentation Re Presentation (up dated ) Notification Figure 24.
Installation and Operation Manual Unite Connectivity Manager 4.9.6 TD 92735EN Duty Assignment Duty Assignment is where locations, in for example a hospital, and definitions of conditions for Event Elements are set up. NOTE: Description of how to assign users to specific locations and associated events is found in a separate document. Refer to User Manual, Duty Assignment in Unite Connectivity Manager, TD 92841EN. Figure 24. Figure 25.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN The first time, or when new Event and Actions are going to be implemented, Event and Actions has to be set up in a certain order. 1 Click “Action Assignment” on the start page. Figure 27. Figure 28. Action Assignment page TIP: during the configuration there are many GUI’s to log in to, and all of them prompt for User ID and Password.
Installation and Operation Manual Unite Connectivity Manager • • • TD 92735EN Fault ID This is used to reference a persistent fault when it later is reset Fault code Description of the fault code Figure 28. Figure 29. The Active Faults page The fault will remain in the list until the module sends a status message confirming that the module is working properly again. It is also possible to delete the fault in the list by clicking the delete symbol.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 4 Select “Module Fault List” in the menu to open the list. 5 Select level of seriousness in the drop-down list for the code(s) for which you want to change level. 4.11.4 Fault Log The fault log in Unite CM is a centralized log file and shows a complete log of the faults in the system, on the assumption that other modules in the system are configured to send their fault logs to Unite CM.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Symbols used in the Fault Log Symbol Description Active persistent fault Persistent fault that has been handled Reset message, no fault exists To get more detailed information about the events, it is possible to expand the log entries by clicking the “Expand all entries” link. Single log entries can be expanded by clicking the individual “+” symbol. Block Repeated Faults If a Status Log is received repeatedly, i.e.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Set Timeout 1 Enter the timeout in minutes (0-1000 minutes), the default value is 10 minutes. If no Status Logs should be blocked, set the timeout to 0. 2 Click “Set timeout” to save the setting. 4.11.6 Site Information In the Site Information page, it is possible to export information about the site to a text file. The text file can be used for support purposes.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Save a List with all Registered VoWiFi handset The list with all registered WLAN Portables can be exported to a comma separated file. 1 Click the “Export Result” button. 2 Select “Save”. Enter a file name and the location where the file shall be stored and click “Save”. Remove IP Address, force a Relogin or Delete a VoWiFi handset 1 Select the handset(s) check box in the search result list, see figure 30.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 4.12 Redundancy A redundant system consists of an active module and a standby module. When setting up the redundancy in the system, the primary Unite CM will act as an active module, and the secondary Unite CM will act as a standby module. If the active module failures, the system will automatically switch to the standby module that becomes an active module.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 2 Ask your network administrator to reserve a new static IP-address to the origin Unite CM that later on will be used as primary module. The IP-address must be reserved to the module’s MAC address. 3 Ask your network administrator to reserve a static IP-address for the Unite CM to be used as secondary module. The IP-address must be reserved to the module’s MAC address. 4.12.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN the internal flash memory. The Unite CM will continue to use the SD memory card as data storage even if the redundancy is deactivated. When the data has been copied, the primary Unite CM sends configuration settings to the secondary Unite CM that in turn reboots to apply the settings. After the reboot, the data will be synchronized with the secondary Unite CM’s SD memory card.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Figure 35. Status information shown on the secondary/standby module. Note that it is not possible to make any settings on a standby module. In the Redundancy Sync Status field, the following status can be shown: • • • Synchronizing - The synchronizing is in progress. Additionally, a counter shows the amount of data (in percentage) that has been synchronized.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 2 Enter the secondary module using the virtual IP-address. Note that Secondary is stated in the upper left corner indicating that this module currently is the active module. 3 Select Status > Active Faults on the Configuration page. The log shows for example that the secondary module is active and that the primary module has failed. Other faults might also be shown.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN NOTE: If you for some reason reboot the secondary module via the GUI, the primary module will not take over as active module. However, if the secondary module is not up and running again after 3 minutes, the primary module will become active. On the secondary module, do as follows: 1 Click “Configuration” on the start page. 2 Select Other > Redundancy on the Configuration page. 3 Click the "Fallback to primary module" button.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN NOTE: Saving file can take several minutes if configuration contains many files, for instance if many software files and devices has been added to device management. 4.14 Restore the Configuration NOTE: When Unite CM is restored, all changes that have been made since the last backup will be discarded. 1 Click “Configuration” on the start page. 2 Select Other > Backup/Restore on the Configuration page.
Installation and Operation Manual Unite Connectivity Manager 5 TD 92735EN Device Manager The management of devices, that is, handsets and chargers, is done in the Device Manager application in Unite CM. NOTE: The IP address to the interface (for example IP-DECT or WLAN) the devices are connected to must be configured. When this is done, the devices can log in to the Device Manager. See 6.1 Device Management Setup on page 67. Figure 32. Figure 36. Device Manager in Unite CM.
Installation and Operation Manual Unite Connectivity Manager 6 TD 92735EN Device Configuration 6.1 Device Management Setup Device management is used for setting addresses to interfaces that the devices are connected to. The specified interfaces will then inform the Device Manager about all logged in devices. 6.2 1 Click “Configuration” on the start page. 2 Select Other Settings > Advanced Configuration, on the Configuration page. 3 Click “Device Management”. The Device Management page opens.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN If the device has not logged in again within the Online Status Report Time, the Status Log Delay Time starts ticking. If the device does not log in again within that time a Status Report is sent to the Fault Log. 6.4 1 Click “Configuration” on the start page. 2 Select Other Settings > Advanced Configuration on the Configuration page. 3 Under DECT Interface, click “Device Handling” in the menu on the Advanced Configuration page.
Installation and Operation Manual Unite Connectivity Manager 7 TD 92735EN Additional System Settings 7.1 Mail Server Address To be able to send e-mails the address to the Mail server needs to be specified. The address can also be set in the setup wizard. 1 Click “Configuration” on the start page. 2 Select Other > Advanced Configuration in the Configuration page. 3 Click “Mail Server” in the menu on the Advanced Configuration page.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 5 Prefix - Use if your system having a multi-site number plan. By adding a prefix1 for each UNS, you can guarantee that each Call ID is unique in the entire multi-site number plan. NOTE: If you add a prefix for one UNS, all other UNSs in the system must also have a prefix. 6 Enter the IP address of the UNS that shall receive the requests in the IP address of forwarding destination UNS text field.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN If the communication towards Remote Service Center goes down, up to 1000 faults will be stored locally in Unite CM. When the communication is established again the nontransferred faults will then be transferred to Remote Service Center. The parameter for blocking repeated faults also affects the faults that are transferred to Remote Service Center, refer to 4.11.5 Administer Fault Log on page 56. 7.3.
Installation and Operation Manual Unite Connectivity Manager • TD 92735EN Remote connection 1 Click “Edit” for Remote Connection, to set up the connection parameters. 2 Set up the connection parameters and click “Activate”. • Open ports 1 Click “Edit” for Open Ports in the Remote Management Server page, to open any additional ports that are needed for configuration tools. This is a secured setting and before it can be activated it must manually be confirmed by pressing the mode button on the module.
Installation and Operation Manual Unite Connectivity Manager • TD 92735EN Serial port channel 1 Click one of the “NOT USED” links for Serial port channel in the Remote Management Server page, to set up a new channel. One serial port channel for each tool, for example WinBK for System 900 configuration, has to be set up. Web based configuration tools do not require serial port channels. 2 Set up the channel and click “Activate”.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN New services can be added by importing new OA-XML files, see 7.8 Importing new OA-XML file on page 75. 7.6.1 Configuration The Message Distribution lists for the different interfaces have to be configured to send the information (i.e. alarms, user data, location etc.) to the OAP Server in Unite CM, in order to give the client access to the information. The address of the OAP Server is xxx.xxx.xxx.xxx/ OAP where “xxx.xxx.xxx.
Installation and Operation Manual Unite Connectivity Manager 7.7.2 TD 92735EN Configuration The Message Distribution lists for the different interfaces have to be configured to send the information (i.e. alarms, user data, location etc.) to the Java Server in Unite CM, in order to give the client access to the information. The address of the Java Server is xxx.xxx.xxx.xxx/ OAJ where “xxx.xxx.xxx.xxx” is the IP address of the Unite CM running the Java Server application (usually internal host 127.0.0.1).
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 5 In the selected log page, enter settings. 6 Click “Activate”. 7.10 Time Settings It is possible to select where to fetch the time from, such as a web browser or a time server. 1 Click “Configuration” on the start page. 2 Select Other > Advanced Configuration in the menu on the Configuration page. 3 Click “Settings” under Time, in the menu on the Advanced Configuration page. Figure 35. Figure 39. The Time Settings page.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 7.10.1 Set Time in System 900 The time in Unite CM can also determine the time in System 900. 1 Click the “Setup System 900 time” link in the Time settings window. 2 Select “Yes”. 3 Click “Activate”. 7.10.2 Manual Time setting (if Web browser is Time Source) If Web browser has been selected as time source, the time must be set manually. Otherwise this setting shall not be done. The settings can also be set in the setup wizard.
Installation and Operation Manual Unite Connectivity Manager 3 TD 92735EN Click “Network” under Common in the menu on the Advanced Configuration page. Figure 37. Figure 41. The Network page. The following parameters can be set via the Advanced Configuration page. Some of these parameters can also be set in the setup wizard. • • • • • • • • • Require network connection - Controls if the module needs a connection to the network to start up.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN NOTE: If your Unite CM shall support smart device users, you have to import a smart device license as described in 7.13 Import Smart Device License Document. 1 Click “Configuration” on the start page. 2 Select Other > Advanced Configuration in the menu on the Configuration page. 3 Click “License” under Common in the menu on the Advanced Configuration page.
Installation and Operation Manual Unite Connectivity Manager 8 TD 92735EN Central Phonebook Configuration This chapter describes the configuration of the Central Phonebook. For information about entering phonebook entries, see 4.6 Configure the Phonebook on page 32. The Central Phonebook gives the possibility to search for telephone numbers in a local database or in an LDAP server. If the search is to be forwarded to an LDAP or CMG server, the parameters need to be configured as described in 8.
Installation and Operation Manual Unite Connectivity Manager 3 TD 92735EN Click “Phonebook” in the menu on the Advanced Configuration page. Figure 38. Figure 42. Central Phonebook Setup 4 Enter the texts that should be included in the search result, see table below for more information about the different texts and when they are used. NOTE: This setting does not affect all handset types. 8.
Installation and Operation Manual Unite Connectivity Manager 8.4 TD 92735EN 3 Enter the IP address to the module where the phonebook is located (default localhost). 4 Click “Activate”. Select Phonebook Database Select which database to use for telephone numbers; “Local - 500 Editable”, “Local - 2000 View only”, “LDAP”, or “CMG”. • • • 8.5 If the default local database is selected, continue in chapter 4.6.1 Import Entries to the Phonebook from a CSV File on page 33, 4.6.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 5 Enter the user name used for logging on to the LDAP server in the User name field. It is a good idea to create a new user in the domain with access for the LDAP server. 6 Enter the password used for logging on to the LDAP server in the Password field. 7 Enter the user entries' parent DN in the Search Base DN field. (The distinguished name for all users common entry.
Installation and Operation Manual Unite Connectivity Manager • TD 92735EN Active directory 2003 Figure 41. Figure 45. Settings for Active directory 2003 8.6 CMG Parameter Setup The CMG is a central management server used for administration and it includes telephone directory services which can be used by Unite CM. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager 8.7 TD 92735EN 1 Enter the IP address or host name to the server in the CMG Server Address text field. 2 Enter the port number to be used by the CMG server in the Port Number text field. 3 Enter user name and password for logging in to the CMG server, in the User name and Password text fields. 4 Click “Activate”.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Figure 43. Figure 47. Example of digit manipulation settings. The following examples illustrate how digit manipulation works in different queries. The queries are considered to be done from within +463155xxxx (local exchange), see also figure 47 above. • • • • Example 1: The query is within the same local exchange. Queried number: 551234 Digit manipulation identifies 55 as the local exchange prefix and strips 55 from the number.
Installation and Operation Manual Unite Connectivity Manager • • TD 92735EN Example 5: Size of internal number. Queried number: 1234 Digit manipulation identifies that the number of digits in the telephone number is equal to the number of digits entered as “maximum size of internal phone numbers”. Resulting number: 1234 Example 6: Size of global number.
Installation and Operation Manual Unite Connectivity Manager • • • • TD 92735EN PBX First Prefix PBX First Prefix is what precedes an internal number to create an external number. This value is used to compare with the phonebook number to decide whether the number is internal or external. PBX Second Prefix Points out an additional prefix to be handled in the same way as “PBX First prefix”. Maximum size of internal telephone numbers Used for numbers that starts with a digit instead of “+” or “(“.
Installation and Operation Manual Unite Connectivity Manager 9 TD 92735EN Serial Interface In NOTE: Included in Unite CM Compact license, but an additional license is required for the Unite CM Enterprise license. The input serial interface makes it possible to receive pagings from external equipment and send them to handsets in the system. Note that the handset must be defined as a messaging user, refer to 4.1 Add Users to Unite CM on page 19. The serial interface supports the ESPA 4.4.
Installation and Operation Manual Unite Connectivity Manager 9.1.1 1 TD 92735EN ESPA Protocol In The following settings can be selected/changed: Settings Description Enabled: Yes/No selection. Default: No Name: Description of the channel Serial port: Port selection (1,2) Default: None Port 2 will be selected when set from the Wizard, but both ports can be configured here. Note that only one port at the time can be used. Bit rate: Select bit rate. Default: 9600 bits/s. Mode: Select mode.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Timeout mode TTL (seconds): Determines the time for timeout mode i.e. during this time the paging remains in the queue after the “Timeout mode“ has started. Default: 5 seconds. Manual Ack type: Dependent on if the external equipment supports negative acknowledge. Default: Positive and Negative manual acknowledge.
Installation and Operation Manual Unite Connectivity Manager 2 9.1.3 1 TD 92735EN Mode: Select mode. Default: 8 Data bits, Even parity Flow control: Used for handshaking control. Default: None Default Call ID: Number to call if not specified in the external equipment. Default: 000 IP Address of Event Handler: A paging received via this serial interface will override the number plan and be sent directly to the Event Handler specified here.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Mode: Select mode. Default: 8 Data bits, Even parity Flow control: Used for handshaking control. Default: None Default Call ID: Number to call if not specified in the external equipment. Default: 000 IP Address of Event Handler: A paging received via this serial interface will override the number plan and be sent directly to the Event Handler specified here.
Installation and Operation Manual Unite Connectivity Manager 10 TD 92735EN Serial Interface Out NOTE: Requires an additional license, see 1.1 Licenses for Unite CM on page 1. The output serial interface makes it possible to send messages to external paging systems. The output serial interface supports the ESPA 4.4.4 protocol and the TAP 1.8 protocol. A description of cables for the connections are found in Appendix B: RS232 Connections on page 202. 10.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN ESPA Protocol The parameters that can be set in the ESPA Protocol Settings page are: Settings Description Station Address of this Interface: The address that Unite CM has on the ESPA bus. Default: 1. External Station Address: The address that the remote device has on the ESPA bus. Default: 2. This Interface is the Control Station: Select whether Unite CM is the ESPA bus master. Default: Yes.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Test Source for Message: Normally the Unite paging subject will be used to create the text for the ESPA paging. In some cases, it might be desirable to use the body of the message or a combination of both. In that case, the body has to contain proper information. Default: “Unite Paging Subject”.
Installation and Operation Manual Unite Connectivity Manager 11 TD 92735EN ASCII Interface Requires an additional license. Unte CM has an Ascii interface which makes it possible to interpret alarm and messages from different systems, receive messages via serial ports and enable access to external servers over HTTP. The received data can then be sent to a Unite destination, default the Event Handler in Unite CM. Received data can also be monitored in Unite CM, see 11.2 Data Monitor on page 100. 11.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 11.1.1 TCP 1 Click a “NOT USED” link and configure following TCP parameters: Setting Description Name: Enter a name for this port TCP Port: Enter port to receive data on Input Start/Stop character string: Is entered with a syntax code, see 11.1 Syntax for ASCII Code Translation on page 97. Output Start/Stop character string: Is entered with a syntax code, see 11.1 Syntax for ASCII Code Translation on page 97.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 11.1.2 UDP 1 Click a “NOT USED” link and configure following UDP parameters: Settings Description Name: Enter a name for this port UDP Port: Enter port to receive data on Character encoding of external data: Defines how external data shall be interpreted. Internal data format: Defines how data is formatted when sent to Unite. Remote IP address: (1-5) Specify IP address(es) to accept data from.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 11.1.4 HTTP client 1 Click a “NOT USED” link and configure following HTTP client parameters HTTP Client settings Description Click on an HTTP client connection to set the parameters, always use the first in the list. The following parameters can be set up: Name: Descriptive name for the HTTP server. Only used in the GUI. User name: Defines the name for authentication. Should correspond to the user name for the HTTP server.
Installation and Operation Manual Unite Connectivity Manager • • • • • • TD 92735EN source [realtime | cache] realtime - is in the beginning empty but will be filled up as data is received. cache - stored data. channel [name] - what input to look at. start - gets data and shows what next to do if some steps are missing. stop - stop get data. list - lists the available channels. help - shows a list of available commands. The way to write is to enter the command, all lines ends with carriage return.
Installation and Operation Manual Unite Connectivity Manager 12 TD 92735EN Text Displays NOTE: License is required, see 1.1 Licenses for Unite CM on page 1. NOTE: Each Unite CM module can control up to 50 corridor displays. Add another Unite CM module to the system in order to extend the system with 50 more corridor displays. The text displays feature makes it possible to send messages to external displays, such as corridor displays, LED signs etc.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Default display type: The display type selected here will be used as default display type when adding text displays. This can be overridden individually for each display. Empty message: Specifies what will be displayed if no messages are stored. How to set the current time (12 or 24 hour clock) as empty message is described in the helptext.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Display width (characters): Defines number of characters (1 - 100) to be shown in the text display. Longer messages will be truncated. Default: “16” Message display time: Time for a message to be displayed if there is a new message in the message queue. If a time is specified here it overrides the Message display time specified in general settings. Choose default if the general setting shall be used.
Installation and Operation Manual Unite Connectivity Manager 13 TD 92735EN SMS via GSM Modem NOTE: Requires an additional license IMPORTANT: The GSM interface on the Unite CM consists of a java application. This means that it is not possible to upload and run an additional java application on the Unite CM if the GSM interface is used. It is possible to send SMS from Unite CM to GSM phones and to send SMS between GSM phones and handsets in the system. This option is very useful for diversion purposes.
Installation and Operation Manual Unite Connectivity Manager 1 TD 92735EN Log on to Unite CM with an FTP client. Note that how to log on can differ between different FTP clients.1 Default username is “ftpuser” and default password is “changemetoo”. xxx.xxx.xxx.xxx is the host name. Examples: • • 2 Windows Explorer: fill in “ftp://username:password@xxx.xxx.xxx.xxx” in the address field. Firefox: fill in “ftp://xxx.xxx.xxx.xxx” in the address field and log on with “username” and “password”.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 13.3 Send SMS from GSM Phone to a Handset in the System The SMS must have a hash “#” in front of the handset No. and a space between the No. and the message, for example: #7121 Hi Kriss, how are you, where 7121 is the handset number. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager 14 TD 92735EN SMTP Mail Interface NOTE: Requires an additional license. Unte CM can receive e-mails from any application capable of sending SMTP e-mails, and forward them as messages to handsets in the system. Acknowledgement and delivery reports can also be sent back to origin sender. Requirements • • • User dependant filters and redirect of e-mails must be set up in the user’s mail client, if e-mail notification is wanted.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN The format for the protocol is: .b.p.a The call number is the identity of the handset, for example 9420. The beep code, priority and answer type can be set as described below:. Beep code (.b) Priority (.p) Answer type (.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 3 Click “SMTP” under Input Interfaces, in the menu on the Advanced Configuration page. 4 The following settings can be selected/changed: Settings Description Message max length: Max. numbers of characters to be forwarded to the handset. Overflow is truncated. Subject max length: Max. numbers of subject characters to be forwarded to the handset. Body max length: Max. numbers of body characters to be forwarded to the handset.
Installation and Operation Manual Unite Connectivity Manager 5 TD 92735EN Introductory text in message: Text in front of the forwarded e-mail (note: the characters are included in max. message length) Response option text: Text in messages with response option. Allowed IP addresses: If e-mail shall be accepted from specific mail servers / clients only, the IP addresses must be specified here.
Installation and Operation Manual Unite Connectivity Manager Mail subject when user sends written response: TD 92735EN Subject text in interactive message reply sent to origin sender. Length of subject copied to the Number of characters copied from subject into the subject of reply: reply subject. Mail subject prefix for delivery Prefix text for delivery reports back to origin sender.
Installation and Operation Manual Unite Connectivity Manager 15 TD 92735EN DECT Interface It is recommended to configure the carrier system interfaces from the Wizard, but it can also be done from the Advanced Configuration page. This chapter describes configuration from the Advanced Configuration page, for some carrier systems. It does not include all supported carrier systems. 15.1 DECT Phone System 15.1.
Installation and Operation Manual Unite Connectivity Manager 5 TD 92735EN Continue in A) IP-DECT system with a Single Master or B) IP-DECT system with Multiple Masters below. A) IP-DECT system with a Single Master 1 Enter the IP address to the DECT system 2 Enter a secondary IP address if two DECT system are used for redundancy purposes, enter the IP address to the secondary DECT system in the Secondary DECT IP Address text field.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 15.2 DECT Interface settings The DECT Interface controls the messaging flow between the Cordless Telephone System and other system modules, for example UNITE compliant modules and System 900 modules. 15.2.1 General Settings To find DECT General Settings, do as follows: 1 Click “Configuration” on the start page. 2 Select Other > Advanced Configuration in the menu on the Configuration page.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN MX-ONE/MD110, Ascotel IntelliGate, and OmniPCX Enterprise • • IP address Since the MX-ONE/MD110, Ascotel IntelliGate and MD Evolution is connected over the LAN, the IP address of the MX-ONE/MD110, Ascotel IntelliGate or MD Evolution has to be entered. Port Numbers - Unite CM always uses port 1814 for communication with the MX-ONE/MD110. This port has to be defined in the MX-ONE/MD110 as well.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 15.2.4 SMS Character Set This setting determines which characters that can be displayed in the handsets when they receive messages. Additionally, the setting also determines which characters that can be entered in the handsets when the users write messages. NOTE: The number of characters that can be entered in the handset when writing a message depends on which SMS character set that is used.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 1 Click “Configuration” on the start page. 2 Select Other > Advanced Configuration in the menu on the Configuration page. 3 Select “Clear Absence List” in the menu on the Advanced Configuration page. 4 Click the “Clear” button. NOTE: When the absence list is cleared, Unite CM will consider handsets that currently are placed in a charger or manually set to absent as present. 15.
Installation and Operation Manual Unite Connectivity Manager 16 TD 92735EN Cisco Interface Cisco interface is a gateway between the Unite messaging system and Cisco IP phones, and sends messages from Unite to Cisco. It contains a simple configuration GUI and interacts with the Cisco Unified Communications Manager (CUCM) and the Cisco IP phones. The CUCM is the central node in a Cisco phone network with information about all handsets and calls.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN NOTE: Make sure that the phone user and the handset password is the same as in the setup for the CUCM, and that the SNMP parameters correspond to the SNMP parameters in the CUCM. 4 In the CallManager address text field, enter IP address of the CUCM. 5 In the CallManager device list refresh interval (minutes) text field, set the refresh interval value. The complete device information is read at regular intervals, default once a day.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 8 Use the same phone user and phone password that was given the user in the CUCM. See 16.1 CUCM Configuration on page 119 step 2. 9 Optionally, in the Default notification sound text field and Siren notification sound text field, change the file name of the default notification sound and the siren sound. 10 Optionally, in the Message update interval (seconds) text field, change the message update interval.
Installation and Operation Manual Unite Connectivity Manager 17 TD 92735EN WLAN Interface 17.1 Handset Registration To be able to register to Unite CM, each VoWiFi handset must be programmed with the IP address of Unite CM used, refer to the Configuration Manual for respective VoWiFi handset. 17.2 Shared Phones When using shared phones all VoWiFi handsets authenticates with passwords. The password can be a common password for all users or the call number.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN The function is only valid when the authentication method is set to “Common password” or to “Number as password”. • External location server An external location server can be used for obtaining location information about a device. When enabled, the timeout specifies the maximum time an alarm will wait for location data from the location server, before the alarm is distributed to the alarm recipients, i.e.
Installation and Operation Manual Unite Connectivity Manager 18 TD 92735EN 900 Interface This chapter handles settings for the connection to the System 900 A-bus. If the A-bus is not connected, the bus operating mode should be set to ‘No A-bus’. All other parameters only needs to be set when Unite CM is connected to a Central Unit in the System 900 or controlling the communication on the A-bus in systems without a Central Unit. 18.1 900 Interface 1 Click “Configuration” on the start page.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 18.2 System 900 Message Distribution The 900 Interface has distribution lists that define where incoming data from the handsets in the System 900 and the System 900 modules should be sent. The receivers are addressed in the same way as for the DECT or WLAN Interface that is described in Installation Guide, Elise3, TD 92679GB. 1 Click “Configuration” on the start page.
Installation and Operation Manual Unite Connectivity Manager 19 TD 92735EN Create and send Messages Creating and sending messages via the Messaging Tool requires no password and can be done by any user in the system. NetPage, on the other hand, can be configured to require a login, see 19.4.2 NetPage Configuration on page 130.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 19.2 Create and Send Messages via NetPage NOTE: Requires an additional license, see 1.1 Licenses for Unite CM on page 1. 1 Click “Send Message” on the start page. The NetPage opens. 2 Click either the “To” button to fetch number from the Users list or enter number in the Call ID field and click “Add”. Several Call IDs can be added. If the message shall be sent to a group click the “Use group“ button, select group and click “OK”.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN My Messages Up to 30 predefined “My Messages” with 120 characters per message can be created. It is also possible to have fewer “My Messages” containing more characters. These messages are stored locally and can only be accessed or changed from that PC. 19.2.2 Create a Predefined Message 1 Click the “Common Messages” or “My Messages” button in NetPage. For “Common Messages” enter the user name “user” and the password “password”.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN There is a limited storage area. This means that, for groups with approximately 20 characters (name and Call ID), the following applies: Amount of Groups Group Members 10 19 15 7 20 2 19.3.1 Create Groups 1 Click “My groups“ button in NetPage. 2 Click “Add group“. 3 Enter a name for the group in the Name text field.
Installation and Operation Manual Unite Connectivity Manager 4 TD 92735EN Enter text to be shown as title. Click “Activate”. 19.4.2 NetPage Configuration Configure NetPage messaging The following settings are applicable for NetPage web messaging. To set messaging properties: 1 Click “Configuration” on the start page. 2 Select Other > Advanced Configuration in the menu on Configuration page. 3 Select “Web Messaging” in the menu on Advanced Configuration page. Figure 48. Figure 52. The Message page.
Installation and Operation Manual Unite Connectivity Manager • • 5 TD 92735EN settings. “User rights” means that Call IDs are verified according to the messaging rights defined for the user. This requires that the parameter “User login required” is set to “Yes”. Number list source. Choose between File (FTP area) and User database. Default GUI. Select which GUI to use as start page for NetPage. Choose between Custom, Index 1, Index 2, Index 3, Index 4. See 22.
Installation and Operation Manual Unite Connectivity Manager 3 TD 92735EN Browse to find the CSV file. Choose the sort order. Click “Upload file”. When the CSV file is uploaded, it will be converted and saved as “uploadednrlist.js”. The file is a text file with the following format: nr_array=[[“First name 1”,”Surname 1”,”Telephone number 1”],[“First name 2”, ”Surname 2”,”Telephone number 2”]]; If you later want to edit the number list, the “uploadednrlist.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 19.4.4 Backup and Restore of NetPage files It is recommended to make a backup of all NetPage files, the phonebook and predefined groups and messages, if for example, you want to move a customized GUI to another module. NetPage Files NetPage files are the number list, the GUI files including image files and the Common Groups and the Common Messages files. Backup Copy and save modified files in the NetPage FTP area, see 22.2.
Installation and Operation Manual Unite Connectivity Manager 20 TD 92735EN Messaging Administration All administration of Users, Groups, User Teams, Work shifts and Categories is done on the Configuration page under Messaging. 20.1 Users All administration of the messaging users in the system is done under Messaging on the Configuration page. For adding a new messaging user, see chapter 4.1 Add Users to Unite CM on page 19.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 20.1.1 View Users 1 Click Messaging > Users in the menu on the Configuration page. The Users page gives an overview of all users. For each user, Call IDs, categories and diversion are shown. Search Users You can search by last name, first name or Call ID. Then enter the first letter(s) or (number(s) and click “Search”. Figure 51. Figure 55. Search list of users where the last name begins with a D.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Symbols used in Group Handling Symbol Description Group ID Broadcast ID Multicast group ID Handset added but not yet programmed Unsuccessful programming Handset removed from group but not yet programmed Unprogrammed members Activation of one/several members failed Activation of group failed - carrier interface problem Edit a Group Delete a Group 20.2.1 View Groups 1 Click Messaging > Groups in the menu on the Configuration page.
Installation and Operation Manual Unite Connectivity Manager 2 Click the TD 92735EN icon to the right of the group you want to delete. 20.3 User Teams For adding a user to a User Team and creating a User Team, see chapter Add Members to a User Team on page 31 and 4.4 Create User Teams on page 30. Symbols used in User Teams Symbol Description Edit the User Team View all members included in the User Team Delete the User Team 20.3.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 1 Click Messaging > Teams in the menu on the Configuration page. 2 Click “Messaging” under Authorisation. Figure 56. Figure 60. The Messaging page. Add Messaging Rights 1 Select one or more User Team check boxes and select from the drop-down list which User Team they should be able to send message to. 2 Click “Add”. 3 Click “Close” when finished.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 20.3.4 Edit or Delete a User Team 1 Click Messaging > Teams in the menu on the Configuration page. • Edit: 1 Click the symbol to the right of the User Team you want to edit. 2 Make your changes and click “Save”. • Delete: 1 Click the symbol to the right of the User Team you want to delete. 20.4 Work Shifts For creating a Work Shift see 4.5 Create Work Shifts on page 31.
Installation and Operation Manual Unite Connectivity Manager 4 TD 92735EN Category description: Description of the category (will be shown in the configuration). Added automatically if the category is selected in the “Category available to fetch” drop-down list. IP Address: The IP address of the module that should handle messaging in the category. Added automatically if the category is selected in the “Category available to fetch” drop-down list.
Installation and Operation Manual Unite Connectivity Manager 21 TD 92735EN Software Administration Besides the software administration via Unite CM configuration page, it is also possible to administer the software via the module’s Boot Mode GUI. This is described in the Installation Guide, Elise3, TD 92679GB. The Boot Mode GUI is typically used if no software is installed on the module or if it should be impossible to access the software. 21.
Installation and Operation Manual Unite Connectivity Manager 3 Under Select settings, select one of the following: • • • 4 TD 92735EN Keep previous settings — means that the settings last used for the software is activated again after the switch. This option is only available if the software has been used at least one time before. Copy Current settings — means that you copy the configuration from the software you are currently using and is only available if both software are of the same type.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 4 Select “Switch immediately” if you want to run the new software. 5 Select “Copy current settings” if you want the new software to inherit the settings currently used. This selection will have no effect if the software type is different than the currently used software. The module will always start up using factory settings if the software type differs. 6 Click the “Start Installation” button. 21.3.
Installation and Operation Manual Unite Connectivity Manager 22 TD 92735EN Administration of Language and User Interface All text shown in the user interface is by default in English but a copy of the language can be translated and imported to Unite CM. Several languages can be added. The default English language is not possible to edit or remove. The supplied user interface can also be modified to suit the individual customer requirements concerning functionality.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 4 Click an existing language link to create or update languages. An XML file is generated from Unite CM and a File download window opens. 5 Save the file for translation or editing purposes. The file can be saved in any name during the translation. 22.1.
Installation and Operation Manual Unite Connectivity Manager 1 TD 92735EN Select the Enable translation mode check box in the Import/Export Language page and click “Apply”. Figure 58. Figure 62. Translation page in normal view. All the labels on the pages are shown, see example below. Figure 59. Figure 63. Translation page in translation mode. To return to standard view: 1 Clear the OPTION_DESIGN_MODE check box. 2 Click “BUTTON_SAVE”. 22.1.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 22.1.5 Delete Language On the Translation page, click the “Delete” symbol to the right of the language you want to remove, see below. Note that it is not possible to remove the default language. 22.1.6 Select Language Translated languages (the language “id” attribute) are shown together with the default language “English” in the language drop-down list in the Language page. 1 Click “Configuration” on the start page.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 3 Select FTP area under Common in the menu on the Advanced Configuration page. 4 Fill in required size between 5 – 150 MB and click “Activate”. 5 Press the mode button on the module. This is a secured setting so you will be prompt to confirm the change by pressing the mode button. 6 Click “Activate” to save the changes.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 22.2.3 Default User Interfaces Figure 61. Figure 65. Start page default user interface (index_template). A copy of the default start page of Unite CM, see figure 65 above, is stored in the start page folder on the FTP area of Unite CM. The start page index_template, is an html file which can be copied and edited. It is also possible to replace the start page with a completely new user interface.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN The default NetPage user interface index.html, see figure 62 on page 149, opens from the start page by clicking “Send Message”. In the NetPage folder on the FTP area on Unite CM, there are four examples of the Netpage user interface, index1, index2, index3 and index4. Index4 is a copy of the default NetPage user interface.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Priority and Beep Codes in the default NetPage User Interface GUI Description Priority Code Low 9 Normal 7 High 3 Alarm a 1 a. Marked as hidden in the html page. GUI Description Beep Code Silent 0 1 beep 1 2 beeps 2 3 beeps 3 4 beeps 4 5 beeps 5 10 beeps 6 Siren 7 22.2.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN document.write('PAGE 160
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Message ID The Message ID is used to refer to previously sent messages, for example, to make the handset beep at each transmission of the message or to erase a previously sent message. The same Message ID as when the message originally was sent has to be used. The Message ID can be set manually by the user or automatically by NetPage. NetPage sets the Message ID automatically if the parameter “id” is set to 0 or not specified.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 2 Open the file in a text or HTML editor and translate all words and “immediate status” texts. For existing “immediate status” texts, see table below. 3 Save the file. 4 Upload/paste the file to the FTP area, see 22.2.7 Upload the Files to the FTP Area on Unite CM on page 155. 5 Check that the user interface looks all right. NOTE: The parameter “Default GUI” must be set to “Custom”.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Text which needs to be translated, is found in two different files. Translation of texts in the user interface (including text in Administrate pages, but excluding text in the Java Applet) are found in the “language.js” file. Translation of the Java Applet (Message history field) is found in the “receive.html” file, see figure 66 above. 1 Download/copy the files “language.js” and “receive.html” from the FTP area, see 22.2.
Installation and Operation Manual Unite Connectivity Manager • TD 92735EN Check that the “message history status” is received and displayed. 22.4 Update the User Interface after a new Unite CM Release When a new version of Unite CM is released, there might be changes in the user interface that need to be translated. 1 Import your old translated file to the new Unite CM software version. New text and buttons in the user interface are shown in English. 2 Click the language file link and save it.
Installation and Operation Manual Unite Connectivity Manager 23 TD 92735EN System Supervision and Security Figure 67. Figure 71. Configuration 23.1 Unite Modules 23.1.1 System Survey It is possible to survey other Unite modules in the system. All Unite modules connected to the LAN (System Survey) or just one single module. 1 Click “Configuration” on the start page.
Installation and Operation Manual Unite Connectivity Manager 4 TD 92735EN Click the “Add” button to the right of the module in the New Modules list, see figure 68, to add the module. The added modules will be shown in the Existing Modules list. Figure 69. Figure 73. List of existing modules at a definite time System Survey Status Symbols When a system or module is surveyed, but not supervised, the status symbol for each module will show Module not supervised, see below.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 23.1.2 System Supervision Unite CM can supervise the modules that respond to a survey request. A request will be sent to the module with the specified interval, default set to 30 seconds. Unite CM can send a supervision request (either to a Unite module or an ICMP ping) every second, i.e. if the interval is set to 30 seconds up to 30 modules (Unite or IP Equipment) can be supervised.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 3 Click “Setup” for the module whose supervision settings should be changed. 4 Enter the following settings. Settings Description Supervised: If module/equipment should be supervised or not. Interval: The time between supervision request. Level: The fault level to use in the Status Log. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Event Description: A customized description that will be added to the Status Log. Interface Description: A customized description of the service. 5 Click “Save”. 23.2 IP Equipment Unite CM can supervise IP Equipment by sending ICMP ping requests. If the equipment does not answer on the sent request, a persistent Status Log will be generated. It includes the configured Equipment name and IP address or host name.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Changing Supervision Settings 1 Click “Setup” to set up supervision parameters for the equipment. 2 Enter a descriptive text in the Equipment field. Equipment is shown as Module in the Status Log. 3 Change IP address or host name if the address of the equipment has changed. 4 Select if the equipment should be supervised or not. 5 Enter the time between supervision requests.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN persistent. The persistent fault will be cleared when the input is deactivated. The inputs are defined on the I/O Setup page. When monitoring is started/ended, an Activity Log with information about the changes will be sent. 1 Click “Configuration” on the start page. 2 Select Supervision > Auxiliary Equipment in the menu on the Configuration page.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Changing Monitoring Settings 1 Click “Setup” to set up monitoring parameters. 2 Enter/select following settings: 3 Setting Description Input: The inputs are defined in the I/O setup page. The input can be changed, for example if the monitored equipment has been moved. Information about changes can be written in the Notes field. Monitoring: If the input should be monitored or not.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Removing Auxiliary Equipment Remove auxiliary equipment by clicking the “Delete” symbol. A dialogue window opens, click “OK” to remove the auxiliary equipment. 23.4 SNMP Traps SNMP (Simple Network Management Protocol) can be used by IP equipment to communicate that there are for example faults in the equipment. Unite CM can be configured to generate a Status Log when receiving an SNMP Trap.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Default SNMP Trap Action The default action will be matched for all traps that are not matched by any other actions that are set up. In the Status Log, the module will be set to “-” and the IP address and Event Description will be copied from the received trap. 1 Click “Configuration” on the start page. 2 Select Supervision > SNMP Traps in the menu on the Configuration page. Figure 70. Figure 74.
Installation and Operation Manual Unite Connectivity Manager 1 TD 92735EN Click “Add SNMP Trap Action”. Figure 72. Figure 76. The action is setup to receive SNMP trap with the status Warning. 2 Enter/select following settings: Setting Description Module: Enter a name that describes the sender of the SNMP traps. IP Address: Enter the IP address pattern that should match the IP address in the received trap. Filter: Enter a text that should match the trap message.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Removing SNMP Trap Action Remove SNMP trap action by clicking the “Delete” symbol. A dialogue window opens, click “OK” to remove the SNMP trap action. 23.5 Fault Handling The fault handling in Unite CM makes it possible to start actions on an incoming fault. Possible actions are output activity triggering, sending a message, sending a fault notification via SNMP Trap or via E-mail. The actions start depends on trigger conditions.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Default Action The Default action is triggered on all faults that have not been processed by any of the previous actions. In the Default action, it is only possible to set actions since it is automatically triggered on all remaining faults. The Default action cannot be deleted and is automatically placed last in the action list. Add Fault Action 1 Click the “Add Action” button.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Define Actions Message Action 1 Click “Add message” to define a message to send. 2 Enter the Call ID (must be defined as a messaging user, refer to 4.1 Add Users to Unite CM on page 19). 3 Enter the message text. 4 Select the Include log info check box to add the fault information to the message text. 5 Select the beep code level. 6 Select the priority level. 7 To add another message to send, click “Add Message” again.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 2 Enter e-mail addresses and any addresses that should receive a copy. 3 Enter a subject and a message text. 4 Select the Include log info check box to add the fault information to the message text. SNMP Trap Action 1 Click “Add SNMP trap” to define a SNMP trap to send. 2 Enter the IP address that the trap is to be sent to. 3 Enter the text that should be sent.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 23.5.3 Summary Fault Actions In the Summary Fault Actions page, it is possible to set actions to start when the first persistent fault occurs and/or when there are no remaining persistent faults. The actions that can be set are: • • • • Activating error relay and outputs set up on the I/O Setup page for the defined time or as long as there are persistent faults. Sending messages when the first fault occurs and when no faults remain.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN The outputs can manually be reset from the I/O Setup page. See 4.7 Input/Output Setup on page 34. Sending Messages • First Persistent Fault - Click “Add Message” in the Action on First Persistent Faults section to send a message for the first persistent fault. Refer to Message Action on page 170. - Click “Add E-mail” if an e-mail notification should be sent. Refer to E-mail Action on page 170.
Installation and Operation Manual Unite Connectivity Manager • • TD 92735EN Storage Settings – limit the number of stored activities. Log Export – automatic and manual export and clearing stored activities. 23.6.1 Activity Log Viewer The Activity Log Viewer can be opened either from the start page or from the Configuration page. 1 Click “Activity Log Viewer” on the start page, or select Activity Log > Activity Log Viewer in the menu on the Configuration page.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN possible to specify if searching for all priorities or activities or searching for a specific priority or activity. Specific information in the activity can also be searched, for example a subject or body or a specific Call ID. 1 Click the search symbol. 2 Enter start date or click the “calendar” button to select the date. The time can be changed by clicking the “clock” button.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Figure 74. Figure 78. Search result of activity logs. During the search, it is possible to interrupt the search operation by clicking the stop search symbol. An ongoing search is indicated with a symbol in the upper right corner. When the result of activities is displayed, the number of returned lines is displayed in the upper right corner.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Details for a specific activity log can be printed by marking the log, right-click and selecting Print Details from the displayed menu. Continues Log View By clicking the “Update view continuously” symbol, the activity logs will be displayed when received by Unite CM. The logging can be stopped by clicking the “Stop updating view” symbol. It is also possible to pause by selecting the “Lock scrolling” check box. Figure 76. Figure 80.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN messages with confirmation, interactive messages and responses on messages, all other types of activities will be stored. In the advanced settings, it is possible to configure whether or not to store depending on receiver/sender and type of activity. Basic Filter Settings All check boxes for priority are selected as default, which means that all messages will be stored.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Settings Description Discard (default): All activity logs will be stored if nothing else is specified. If Discard is selected and IP Address/Service is specified Note that all activities from/to the specified service or module will not be stored. Store: Only activities from/to listed IP addresses/services will be stored. Note that all activities sent from another address/service than specified will be lost.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Figure 78. Figure 82. Administrate Activity Log page. Manual export The manual export includes stored activities within specified time period. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager 1 TD 92735EN Enter/select the following settings: Settings Description Start date and time: For example, 2005, June, 04, 14.30 2 End date and time: For example, 2005, June, 05, 02.00 File format: Export in the format CSV or XML. If the log file should be analysed with the Log Analyser, then XML format should be chosen. Otherwise the choice of format is dependent of the tool that should be used for analysing the data. Click “Export”.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 2 Enter/select following settings: Settings Description FTP Server Address: IP address for the FTP server. Path: The path to a directory on the FTP server where exported files should be placed. FTP User: User name to log in to the FTP server. Password: Password for entered user. User ID: Enter ID if only the activities the user is allowed to see shall be exported. If left empty, all activities will be exported.
Installation and Operation Manual Unite Connectivity Manager 1 Select “Enable” in the drop-down list. 2 Click the “Add Syslog entry” button. 3 Enter the Syslog Server’s IP address in the text field. 4 Click “Save” 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager 24 TD 92735EN Troubleshooting 24.1 General Troubleshooting Log files When troubleshooting it is always a good idea to examine the log files, since they provide additional information that may prove useful. The first log to examine is the Status log, found under Status on the Configuration page, but when reporting an error to your supplier more advanced logs might be needed. Always include the appropriate log file.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Software download fails Possible causes: • • • • • • • Portable is out of range, turned off or is not connected to the system. The LAN is badly configured and loses packages. The LAN is overloaded and loses packages. The web server containing the image file is overloaded. Erroneous image file. Erroneous path to the image file. The web server containing the image file is incompatible with the portable. 24.
Installation and Operation Manual Unite Connectivity Manager 2 TD 92735EN Enter the highlighted text according to figure 79. Figure 79. telnet XXX.XXX.XXX 25 Trying XXX.XXX.XXX.. Connected to XXX.XXX.XXX Escape character is ‘^]’. 220 Hostname ESMTP Ex in 19 May 2011 17:04:28 HELO localhost 250 Hostname Hello localhost [172.20.X.XXX] MAIL FROM: user@domain 250 OK RCPT TO: 123@domain 250 Accepted DATA 354 Enter mail, end with “.” on a line by itself Subject: Hello Body: Texttexttext .
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 24.4.1 Troubleshooting Guide for the Device Manager Fault Probable cause • The system does not have the correct time. – Configuration error, no time Configure the system to connect server configured. to a time server. – The time server is configured but is offline. Action or comment Restore connection to time server. – The web browser is selected Set the time via the advanced as time source but the time configuration.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Fault Probable cause Action or comment • The charger logs out immediately after login and comes online again after a while just to logout again. The charger exists in two Device Managers and is saved in both. The parameters for the charger in Device Manager 1 causes the charger to login to Device Manager 2. The parameter for the charger in Device Manager 2 causes the charger to login to Device Manager 1.
Installation and Operation Manual Unite Connectivity Manager Fault TD 92735EN Probable cause Action or comment • Software downloads are Wrong file selected for – Make sure that the URL to the aborted. download to devices (External desired software is correct and web server). retry. – Make sure that the file is intended for that device.
Installation and Operation Manual Unite Connectivity Manager Fault TD 92735EN Probable cause Action or comment • The parameter version is The version of the imported displayed in dark red in .pkg files are not 100% the Device Manager GUI. compatible with the device. Import a .pkg file suitable for the device. The .pkg file is provided by the supplier. • The parameter version of the Number in the Numbers tab is higher than in the parameter version of the device in the Devices tab. No action needed.
Installation and Operation Manual Unite Connectivity Manager Fault TD 92735EN Probable cause • The handset does not log – The Domain ID is not set on to the device manager correctly in the IPBS. OTA. – The system does not support service discovery. Action or comment Reconfigure it to match the device manager Service Discovery parameter Domain ID. Erase the Domain ID in the IPBS and set the IP address to the device manager under Advanced Settings > Device Management.
Installation and Operation Manual Unite Connectivity Manager Fault TD 92735EN Probable cause Action or comment • LDAP queries sometimes – The phonebook uses returns no value. Microsoft Active Directory which doesn’t allow anonymously referrals. Configure the phonebook to use port 3286 to Microsoft Global Catalog (GC) instead of port 389. GC is a service in Microsoft Active Directory. Configure GC to synchronize all attributes that is needed for users in the phonebook.
Installation and Operation Manual Unite Connectivity Manager Fault TD 92735EN Probable cause Action or comment Example: In the figure above, the Not reachable condition(8000->WLAN Messaging Interface) will not be performed due to the Out of range condition (7000->WLAN Messaging Interface) in the inactive shift blocks the Not reachable condition in the active shift. The solution is to add an additional Out of range condition as shown in the figure above.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Fault Probable cause • Message history is not running, although messages are sent and column headings are visible. – There might be a firewall Contact your IT department to preventing you from receiving open port number 5891 in the data from the NetPage server. fire wall, in the direction from the web client to the NetPage server. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 24.4.4 Troubleshooting Guide for Corridors Displays Fault Probable cause • The corridor display shows “No Data The display has a proper Follow instructions in chapter connection to the network, 12.1 Text Display Settings on but it has not been added to page 102. the text displays list. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 24.5 LED Patterns and Troubleshooting Tools in Unite CM Unite CM hardware has different LEDs to indicate the status and besides that the possibility to show active faults and logging the faults.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Demonstration Mode Demonstration Mode is activated by pressing the Mode button for 10 seconds. Unite CM will then run with full functionality for 2 hours, then it returns to the configured license! If it works in Demonstration Mode and not in normal operation you probably have a license problem. Active faults Refer to 4.11.1 Active Faults on page 53. Fault logging Refer to 4.11.4 Fault Log on page 55 and 4.11.
Installation and Operation Manual Unite Connectivity Manager 25 TD 92735EN Related Documents Data Sheet, Unite Connectivity Manager TD 92739EN Elise3 – Embedded Linux Server including safety instructions M0275130 Installation Guide, Elise3 TD 92679GB Data Sheet, Elise3 TD 92524GB User Manual, Action Assignment in Unite Connectivity Manager TD 92842EN User Manual, Duty Assignment in Unite Connectivity Manager TD 92841EN User Manual, Device Manager in Unite Connectivity Manager TD 92855EN Fu
Installation and Operation Manual Unite Connectivity Manager 26 TD 92735EN Document History For details in the latest version, see change bars in the document. Version Date A 6 September 2010 First released version B 30 September Updates in chapter 1.1 and other minor changes. C 7 June 2011 • Added chapters: 3.3.2 Set Password Policy on page 16 3.4 Disable the NetBIOS Service on page 17 3.5 Allow Fragmented TCP Packets on page 17 3.7 Message Routing Description on page 18 4.1.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Version Date Description F 05 March 2012 Updated chapters: 7.2 UNS/User Server on page 69: Note added regarding ESS. 7.12 Setting License Number for Unite CM on page 78: clarification on how to enter license keys 12.1 Text Display Settings on page 102: parameters added due to new corridor display. 21.2 Switch Software on page 141: description of "Keep prev, settings" added. G 15 May 2012 Updated: 7.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix A: Used IP Ports Port Application or unit Transport protocol 20–21 FTP traffic (inbound) outgoing traffic TCP 25 Simple Mail Transfer Protocol (SMTP) TCP 53 Domain Name Server (DNS) UDP 68 DHCP UDP 80 Web traffic (HTTP) TCP 113 Authentication for mail server TCP 123 Time synchronisation (NTP) UDP 162 Simple Network Management Protocol (SNMP) UDP 443 Web traffic (HTTPS) TCP 10132-10135 GUI for D
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix B: RS232 Connections B.1 Cables for DCT1800 and DCT1900 Figure 80. Unite Connectivity Manager RS232 COM 1 port Printer port D-SUB Figure 84. Connection for messaging in DCT1800 and DCT1900 systems. A cable with RS232 and D-SUB (9-pin female) connectors is required to be able to transmit messages to handsets and to receive messages, data and alarms from the handsets.
Installation and Operation Manual Unite Connectivity Manager B.2 TD 92735EN Cables for BusinessPhone Unite CM and the BusinessPhone have to be connected in order to be able to transmit messages to handsets and to receive messages, data and alarms from the handsets. The cable should be connected to the COM1 port on Unite CM and to the I/0 port on the IC-CU2 board in the BusinessPhone. The cable should be wired as described below. Figure 82. Figure 87.
Installation and Operation Manual Unite Connectivity Manager B.4 TD 92735EN Cables for Remote Management Client Figure 85. RMC Unite Connectivity Manager RS232 COM 1 port COM port Figure 90. Connection for Remote Management. A cable with RS232 and D-SUB (9-pin female) connectors is required to be able to manage Unite CM via a Remote Management Client. The cable should be connected to the COM1 port on Unite CM and to a free COM port on the PC. Figure 86. Figure 91. Cable wiring for RMC B.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Modem Unite CM 25-pin male D-sub connector 9-pin female D-sub connector 1 DCD 8 DCD 2 RX 3 RX 3 TX 2 TX 4 DTR 2 DTR 5 GND 7 GND 6 DSR G DSR 7 RTS 4 RTS 8 CTS 5 CTS 9 RI 22 RI Figure 93. Cable wiring for modem with 25-pin D-sub connector. B.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix C: System 900 Connections The external equipment can be connected to the A-bus in two different ways depending on the connector used. C.1 System 900/A-bus Connections in a Redundancy System Unite Connectivity Manager Unite Connectivity Manager Unite Connectivity Manager Unite Connectivity Manager 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix D: Network Monitoring in a Redundancy System In a redundant system, both the primary Unite CM and the secondary Unite CM can check if they have connection to the network by sending ICMP inquiries to an optional equipment in the same network. It is recommended to use the equipment that is centrally installed in the network, for example an IP-PBX. See the example below for more information.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Base Station Switch Primary Unite CM IP-PBX Secondary Unite CM Figure 95. Illustration of a network where no network monitoring is required. If the primary Unite CM and secondary Unite CM are connected to the same switch (see figure 91), no equipment (for example an IP-PBX) is needed as network reference.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix E: Fault Handling Configuration Example Figure 87. IP-DECT system IP Gateway Main PBX Browser Local Area Network (LAN) Unite Connectivity Manager Mail server Figure 96. Unite CM fault handling in an IP-DECT system installation. This example shows a Unite CM connected to an IP-DECT System.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN 2 Enter a name for the fault action, in this example DECT error. 3 Enter the Unite CM IP address “xxx.xxx.xxx.xxx/DECT” as trigger condition, where xxx.xxx.xxx.xxx is the IP address. 4 Select the error level to trigger on as “Error”. 5 Select the action Send E-mail and enter the complete e-mail address to the recipient. Select the Include log info check box.
Installation and Operation Manual Unite Connectivity Manager 7 TD 92735EN Click “Save”. Figure 88. Figure 97. The action list with the DECT error action. Unite CM is now configured to light the lamp connected to the error relay and to send an email with the log files, to someone responsible for the system in case of error. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix F: Alarm Action Configuration Examples This appendix presents examples on how alarm actions can be configured. System setup for examples In this section, first the included system components are presented, then which inputs and outputs that need to be setup. System Components • • • One Alarm Module. 4 inputs has been defined in the Input/Output Setup.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Example 1 A push-button alarm (double press) is received from 1440. A message is sent to the other handsets and a siren starts to sound. The alarm is cancelled by sending the data 1440 and then the siren stops. Two alarm actions are created. One that handles the push-button alarm called “Push-button alarm from 1440” and one that handles the cancellation called “Alarm cancellation”.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Activate Actions Two different actions are setup, a siren and messages sent to other handsets. Figure 91. Figure 100. Activated Alarm Actions. For Output Action Siren, the value is set to max value 3600. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Alarm cancellation For handset 1440, Alarm cancellation is setup with a Data Trigger with an Alarm with duration of 1 second. Figure 92. Figure 101. Activating an Action for Alarm Cancellation. It does not matter which handset that sends the data so the trigger is general when it comes to handset number. The output is set to the initial state again (after 1 second).
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Cold-storage room 1, door open Input Triggers: “Cold-storage door open” and “Cold-storage door still open” When the door has been open for 2 minutes (120 seconds), the action is started. The action shall not be repeated so the “Repetition time” is not stated and the value in the “Max. No. of Repetitions” field has no meaning. When the door has been open for 10 minutes (600 seconds), another message is sent as a reminder.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Cold-storage room 1, door open very long The Input Trigger “Cold-storage room, door open very long“ is used. Figure 94. Figure 103. Cold-storage room 1, door open very long. When the door has been open for 15 minutes (900 seconds), the message is sent to all handsets and the siren starts to sound.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Cold-storage room door closed Figure 95. Figure 104. Cold-storage room door closed. For Input Trigger “Cold-storage, door closed”: When the door closes the actions are started. The output is set to the initial state again (after 1 second). Summary of alarm actions This figure shows a list of the Alarm Action setup in the examples. Figure 96. Figure 105. Summary of Alarm Actions. 15 May 2012 / Ver.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix G: ASCII-table ASCII stands for American Standard Code for Information Interchange. The ASCII-table is like a dictionary for translating numbers into characters. The table below shows the translation of decimal numbers into characters. Dec. Char. Dec. Char. Dec. Char. Dec. Char.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix H: Extracting Information from HL7 v2 Messages The appendix describes how to configure the Event Handler for extracting information from HL7 version 2 messages into event elements for event assignment. The HL7 version 3 is an XML based protocol. See Appendix I: XML Message Handling in Event Handler for more information. H.
Installation and Operation Manual Unite Connectivity Manager H.2 TD 92735EN Subcomponent 5th char after “MSH” segment ID ‘&’ ampersand Defined by HL7 message received by Event Handler. Escape 4th char after the “MSH” segment ID ‘\’ backslash To escape the above defined message element delimiters when used in fields represented by string/text data types. Defined by HL7 message received by Event Handler. Example HL7 v2.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN The ADT is a software module in HIS. Figure 101. ASCOM Unite ASCII Connectivity Manag EH Action Handler er DECT UNITE Figure 107. The connection between ADT - ASCII. ASCII - Event Handler The ASCII application will send a UNITE paging message to the Event Handler. The body of the paging message includes the encapsulated message. NOTE: The paging body text can only contain up to 5000 characters. Figure 102.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Event Handler - Action Handler Based on a translation table that is defined by the customer, the Event Handler will extract the needed information from the paging body text and send that as event elements to the Action Handler. Figure 103. ASCOM Unite ASCII Connectivity Manag EH Action Handler er DECT UNITE UNITE UNITE UNITE UNITE UNITE UNITE UNITE Figure 109. Event Handler translation table.
Installation and Operation Manual Unite Connectivity Manager • TD 92735EN When MSH fields 15 and 16 both are omitted, only an application acknowledgement with value 'AA' will be send. Figure 104. ASCOM Connectivity Manag er Unite ASCII EH Action Handler DECT Figure 110. Two different acknowledgments. The Commit Accept acknowledgement will be send as soon as the Event Handler starts to process the HL7 message.
Installation and Operation Manual Unite Connectivity Manager H.5 TD 92735EN Load the HL7 v2 Translation Table The translation table is the link between a HL7 style message and the Event Handler in Unite CM. A default translation table is included in the Unite CM. The translation table is defined/ modified by the customer. This instruction describes how to load the HL7 default translation table. 1 Click “Configuration” on the start page.
Installation and Operation Manual Unite Connectivity Manager • TD 92735EN ELEMENT_TO_EXTRACT = [,,, ,] Where: • • • • • ELEMENT_NAME = Name of the Event element that is sent to the Action handler FIELD = Field number that includes the data (start count from segment ID) REPETITION = Repetition number of the field that includes the data (EH will take first occurrence if no repetition exists) COMPONENT = Component number of the field that includes
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix I: XML Message Handling in Event Handler The appendix describes how to define segment from XML messages. Unite CM includes a protocol template that can be used as an example for XML messages received by event handler from external systems. XML messages are written as: value I.
Installation and Operation Manual Unite Connectivity Manager • TD 92735EN Xpath expression= an expression that defines which tag values to include in the element value The example translation table: 1 PATIENT_NAME!/Message/PSPA/Patient/Name 2 PATIENT_LOCATION!/Message/PSPA/Patient/Location 3 XML_EVENT_TYPECODE!/Message/Type Would result in the following event elements: • • [out]Unite_CM event/:Event elements{1}/Name: PATIENT_NAME [out]Unite_CM event/:Event elements{1}/Value: Miss Pippi Langkous
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix J: Protocol Limitations (input) This appendix describes a number of protocol specific limitations and deviations and is valid for input direction. The serial interface included in Unite CM is a successor to the system 900 module S942SI Serial Interface and the supported protocols are described in the document Protocol, Serial Data Interface S942SI, TD 92088GB.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Number of transmissions (Record 5, standard ESPA): This record is accepted but ignored since it is not supported by Unite. Number of transmissions can be set under System 900 and is then valid for all messages independent of the record value. Here it is also possible to determine number of transmissions based on the paging priority (advanced).
Installation and Operation Manual Unite Connectivity Manager J.3 TD 92735EN TAP Protocol J.3.1 • • • • J.3.2 Functionality PG1Default logon string First field of the data block is assumed to contain the paging address. The address is treated as a decimal address, valid digits is 0-9. Any leading spaces will be ignored. Field(s) after the first field is assumed to contain the paging text. If the datablock is containing more than 2 fields, fields 3,4,5..
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix K: Ascom Unite Application Manager The Unite CM can either be used as a stand-alone module, or be used together with an Windows based Ascom Unite Application Manager (Unite AM). The Unite AM makes it possible to manage some features in Unite CM. If a feature is enabled in the Unite AM, the corresponding feature is disabled or hidden in the Unite CM.
Installation and Operation Manual Unite Connectivity Manager TD 92735EN Appendix L: Services in Unite CM The services in Unite CM requires that you enter them correctly. The table shows how the services shall be entered. A destination to a service is written in the following format: IP address/service. For example: 127.0.0.1/DECT Service name S900 FaultHandler ActivityLogger DECT EventHandler BasicAlarmHandler OAJ OAP Phonebook WLAN TAP ESPA TextSigns mailgate IO Ascii ECG 15 May 2012 / Ver.
