User manual

TD 92582EN
21 June 2012 / Ver. G
User Manual
Ascom d41 DECT Handset
43
Operational Problems
Error or Warning Messages
Fault Probable cause Action or comment
No display The battery level is low or the
handset is defective.
Charge the battery or contact
system administrator.
No ringing The sound off icon is on, or ringer
volume set to silent, or the
handset is defective.
Long press the Sound off key,
or increase volume, or contact
system administrator.
No change in time &
date setting
PBX dependent. Changes in the handset appear
after a maximum of 24 hours
after a change in the system or
by turning the handset off and
on again.
Not possible to
subscribe handset
using Easy Registration
feature.
1) The handset does not support
the Easy Registration feature.
2) The handset is subscribed to a
system.
3) The IP-DECT system (release
3.x.x and lower) does not support
Easy Registration.
4) The IP-DECT system (release 4.x
and higher) is not configured for
Easy Registration.
5) There is ambient equipment
disturbing your IP-DECT system.
1) Make sure that the handset’s
software is of version 3.2.x or
higher. In idle more, press
"*#34#" and select
"Software".
2) Unsubscribe the handset
and then subscribe it by
following the instructions in
Subscribe IP-DECT System
(Release 4.x or greater) on
page 38.
3) Subscribe the handset
manually, see Subscribe Other
System on page 38.
4) Subscribe the handset
manually, see Subscribe Other
System on page 38,
or
configure the system to
support Easy Registration, see
the applicable Installation and
Operation Manual for your IP-
DECT system.
5) Try to subscribe the handset
in other area in your building.
6) If the problem still exists,
restart your handset and
subscribe it.
Display shows Probable cause Action or comment
No access The network is in range, but no
access rights.
Switch handset off and then
switch it on again or contact
system administrator.