User`s guide

Table Of Contents
Troubleshooting
Problems accessing the remote network
Pipeline User’s Guide Preliminary January 30, 1998 D-13
Contact the service provider who installed your ISDN line to confirm
your SPID or SPIDs.
Once you have confirmed that all the information is entered correctly and
you have saved the Configure profile, try accessing the network again. If you
still have trouble, continue to step 6.
6
If you are routing, check to make sure you have configured your computer’s
IP address accurately.
Refer to your computer’s manual for instructions on configuring your
computer’s IP address.
If you still cannot access the remote network, contact the network administrator
or the Internet Service Provider you are trying to access. If this also fails, contact
the Ascend Customer Service at the sites listed at the front of this guide.