User`s guide

Troubleshooting
Problems configuring the Pipeline
D-6 Preliminary January 30, 1998 Pipeline User’s Guide
If your Pipeline is plugged into a power strip or surge protector, make sure
the power strip or surge protector is plugged in and turned on.
Once you are sure the Pipeline is connected to a power source, if the pwr
LED is on, continue to step 3.
If the pwr LED is still not on, contact the Ascend Technical Assistance
Center at 1-800-ASCEND-4.
3
Check the con LED.
If the con LED goes off within thirty seconds after you connect the Pipeline
to a power source, continue to step 4.
If the con LED is blinking or on more than thirty seconds after you have
connected the Pipeline to a power source, contact the Ascend Technical
Assistance Center at 1-800-ASCEND-4.
4
Press Ctrl-L to refresh the screen.
If no profile appears, continue to step 5.
If a profile appears, but it isn’t the Configure profile, go to “A profile appears
but it isn’t the Configure profile” on page D-7.”
5
Check to see if your Pipeline is connected to your computer’s serial port.
If necessary, connect the Pipeline to your computer and continue to the next
step.
If your Pipeline is connected to your computer, continue to step 6.
6
Press Ctrl-L to refresh the screen.
If no profile appears, continue to step 7.
If a profile appears, but it isn’t the Configure profile, go to “A profile appears
but it isn’t the Configure profile” on page D-7.”
7
Check to see if your communications program is configured for the Pipeline.
Your communications program should be configured as follows:
–VT100
– 9600 bits per second
– 8 data bits
– No parity
–1 stop bit
– No flow control