User`s guide

Pipeline 75 Voice Features
How your ISDN service affects voice features
A-2 Preliminary January 30, 1998 Pipeline User’s Guide
• Two analog ports for phones, modems, and fax machines.
• Both analog devices can be used simultaneously when both B-channels are
available.
• Calling features let you Hold, Drop, Transfer, and Conference call.
• Call routing automatically directs calls to the correct analog device (phone,
fax or modem).
Note:
The term analog device refers to any conventional telephone device, such
as a telephone or fax machine, that you connect to one of the Phone ports of the
Pipeline.
How your ISDN service affects voice features
The voice features that are available on your Pipeline are determined in part by
the type of ISDN service your telephone company provides and by the telephone
switch it uses to provide that service. For example, most types of residential
ISDN service include two telephone numbers. Because each voice call requires
its own telephone number, you need two telephone numbers to make or receive
two different voice calls at the same time, such as when making a voice call at the
same time you receive a fax. In contrast, one type of ISDN service, AT&T
Custom Point-to-Point, includes only one telephone number.
Supplementary Services Activator numbers are used to enable or disable voice
features at the switch. If your telephone company’s switch uses different
Supplementary Services Activator numbers than are the default for the Pipeline,
you can assign an activator number using the Dual POTS menu on the Main Edit
Menu of the on-board software. Once your service is established, do not change
the settings of the activators. You can only modify the values according to
information given to you by your ISDN line provider, and only when establishing
or modifying your service.
Ordering supplementary voice services
When provisioning an ISDN line, carriers use Supplementary Services Activator
numbers for voice features such as conference calling, call drop, and call transfer.
You can now enter the codes used by your service provider in the on-board
software.