User`s guide
xiv Preliminary November 12, 1998 MultiVoice Gateway for the MAX— User’s Guide
Contents
Specifying raw TCP hosts ................................................................................... 10-10
Telnet command .................................................................................................. 10-11
Rlogin command.................................................................................................. 10-12
TCP command..................................................................................................... 10-13
Administrative commands.......................................................................................... 10-14
Test command...................................................................................................... 10-14
Set command ....................................................................................................... 10-16
Show command ................................................................................................... 10-18
SNMP administration support............................................................................................ 10-22
Configuring SNMP access security ............................................................................ 10-22
Enabling SNMP set commands ........................................................................... 10-22
Setting community strings................................................................................... 10-23
Setting up and enforcing address security........................................................... 10-23
Resetting the MultiVoice Gateway and determining whether it has reset .......... 10-23
Example of a SNMP security configuration........................................................ 10-23
Setting SNMP traps .................................................................................................... 10-24
Understanding the SNMP trap parameters .......................................................... 10-24
Example of an SNMP trap configuration ............................................................ 10-24
Ascend enterprise traps............................................................................................... 10-25
Alarm events........................................................................................................ 10-25
Security events..................................................................................................... 10-26
Supported MIBs.......................................................................................................... 10-26
Appendix A Troubleshooting.............................................................................. A-1
LEDs ..................................................................................................................................... A-1
MultiVoice Gateway front panel ................................................................................... A-1
MultiVoice Gateway back panel.................................................................................... A-5
ISDN cause codes ................................................................................................................. A-7
Common problems and their solutions ............................................................................... A-12
Configuration problems............................................................................................... A-12
DO menus do not allow most operations.............................................................. A-12
The MultiVoice Gateway cannot dial out on a T1 or E1 line............................... A-13
No Channel Avail error message.......................................................................... A-13
Hardware configuration problems ............................................................................... A-13
Cannot access the VT100 ..................................................................................... A-13
Fault LED is off but no menus are displayed ....................................................... A-13
Random characters appear in the VT100 interface............................................... A-14
A Power-On Self Test fails................................................................................... A-14
ISDN PRI and BRI interface problems........................................................................ A-14
Calls are not dialed or answered reliably.............................................................. A-14
The Net/BRI lines do not dial or answer calls...................................................... A-15
No Logical Link status ......................................................................................... A-15
WAN calling errors occur in outbound Net/BRI calls ......................................... A-15
Callers dial destination correctly, but nothing happens........................................ A-16
Callers dial destination, hear tick-tock sound, but nothing happens .................... A-16
Callers hear a fast busy tone after dialing, using single-stage dialing.................. A-16
Problems indicated by the LEDs ................................................................................. A-17
LEDs do not illuminate for the secondary E1 or T1 line...................................... A-17
The E1 or T1 line is in a Red Alarm state ............................................................ A-17
A PRI line is in use and the Alarm LED blinks.................................................... A-18