User's Manual

Appendix
- 63 -
FREQUENTLY ASKED QUESTIONS
www.philips.com/support
Problem(s) Tip(s)
No dialing tone
•
Check your phone connections.
•
The handset may be out of range. Move closer.
Signal icon flashing
•
The handset may be out of range. Move closer.
•
If the handset displays Unregistered, register the handset. See
page 15.
Registration fails
continuously
•
Your base memory may be full. Delete an un-used handset and try
again. See page 50.
No parking tone
•
The handset may not be placed properly on the cradle. Try again.
•
Charging contacts may be dirty. Disconnect the power supply first
and then clean contacts with a damp cloth.
Handset on the
charger does not
charge
•
Check that the batteries are inserted correctly.
•
Make sure the handset is placed properly on the charger. The
battery icon animates while charging.
•
Batteries may be defective. Purchase new ones from your dealer.
No display
•
Check that the batteries are charged.
•
Check the power and phone connections.
Bad audio
(crackles, echo,
etc.)
• The handset may be nearly out of range. Move closer to the base.
•
The phone may be receiving interference from nearby electrical
appliances. Move the base.
•
The phone may be at a location with thick walls. Move the base.
Handset does not
ring
• Check that the handset ringer is turned on. See page 35.
Caller ID does not
display
•
Service may not be activated. Check with your service provider.
•
The caller’s information may be withheld or is unavailable.
Cannot make /
answer a 2nd call
•
Service may not be activated. Check with your service provider.
•
Check that the recall selection is correct. See page 38.