User`s manual

19
Asanté IntraCore 65120
Appendix A Troubleshooting and Online
Registration
In the unlikely event your network does not operate properly, follow
the troubleshooting tips below:
1. CHECK YOUR POWER CONNECTION. Is the Power LED on?
If not, plug the power cord into another known working AC out-
let.
2. CHECK YOUR NETWORK CABLE. Are the LINK LEDs on? If
not, check the cable connections. Are the connectors seated
correctly in each port? Make sure that the correct type of cable
is connected to each port.
3. CHECK YOUR GBIC CONNECTOR. Are the cables inserted
correctly? The receiving and transmitting plugs must be in-
serted into their respective receptacles correctly in order to es-
tablish a link.
If your switch is still not operating properly, contact Asanté Tech-
nologies, Inc. Technical Support (801-566-8991). Before you con-
tact Technical Support, however, please register your switch online
at www.asante.com/support/registration.html.