User`s manual
FriendlyShare Internet Sharing
– 28 –
6
You should receive a reply (not a timeout) from the server.
If you receive a timeout, verify that the cable, hardware and jacks are functional between the client
and the Server. If you are in a LAN involving a hub or switch, you may use the crossover cable sup-
plied with the FriendlyShare software to connect a client machine directly to the server.
● Test the ISP connection to the Internet by launching WhatRoute and entering the web address of the
Asanté Website (www.asante.com). You should hear the modem dialing and/or you should receive a
reply (not a timeout). If (www.asante.com) times out, ping the IP address of the Website as an alter-
native (205.267.167.10). If you receive a response using the IP address, but not the name, you may
have a DNS problem. Contact your ISP for support.
● If all of the above steps fail, there may be a hardware failure. Contact Asanté Technical Support with
the results of your troubleshooting.