Product specifications

249
Solutions to Common Problems
The following are possible problems followed by their possible
solutions.
The Avid Media Processor is turned on but the screen is dark.
The Avid Media Processor or the monitor is not getting power, a
program has darkened the screen, or the monitor controls are not
adjusted properly.
¥ If using a screen saver software, press a key or move the mouse to
turn off the screen saver. Remove the screen saver software from
the Avid system drive. Screen saver programs are not supported
on DNG systems.
¥ Check that the monitor is turned on.
¥ Check that the power cord is plugged in and Þrmly connected to
the Avid Media Processor and that the electrical outlet has power.
The power light on the Avid Media ProcessorÕs front panel should
be on.
¥ Check the monitorÕs brightness control and increase it if necessary.
¥ Check that the monitor is set up correctly in the Monitors control
panel.
¥ The Avid Media Processor may be having a problem recognizing a
SCSI device. Turn off external SCSI devices and restart.
If the Avid Media Processor starts after you turn off the SCSI
devices, see Chapter 9
for information on connecting SCSI devices
and assigning SCSI ID numbers.
Turn on the devices one at a time to isolate the defective unit.
¥ The system software is not installed on the Avid system drive, the
system software is damaged, or the system drive is not working
properly. See the Release Notes about reinstalling the system
software or call Avid Broadcast Customer Support.