Product specifications

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Click the OK button in the window to clear the message. If the system
does not respond, turn off the Avid Media Processor.
To help diagnose and correct the problem, gather as much information
about the situation as you can before starting over:
¥ Make a note of exactly what you were doing when the problem
occurred. Write down the message on the screen and its ID
number (if any). Also list the programs you were using and the
names of any items that have been added to the System Folder
since the system software was installed. This information helps
Avid Broadcast Customer Support diagnose the problem.
¥ Check the screen for any clues. Is a menu selected? What
programs and document icons are open? Note anything else that
seems relevant.
¥ If you were typing text and were not able to save it before the
problem occurred, you can write down the parts of the text still
visible on the screen so that some of the work will be easy to
replace.
¥ Ask your system administrator and other users about the problem
you are having Ñ they might have a solution or it might be a
known abnormality. If a system log is kept, check it for a solution
or record the problem.
¥ When the system does not respond to keyboard and mouse
commands, and the menus cannot be accessed, it might simply be
processing a command. Check the pointer Ñ if it appears as a
spinning wheel or a clock, the system is processing a command.
Starting Over
Sometimes you can eliminate a problem simply by clearing the Avid
Media ProcessorÕs memory and starting over.