Installation guide

1) What is your organization’s
primary business?
❍ Advertising Agency/
❍ Public Relations
❍ CAD/CAM
❍ Graphic Arts Services
❍ Multimedia/Video
❍ Sales
❍ Finance
❍ College/University
❍ Higher Education
❍ K-12
❍ Manufacturing
❍ Medical/Dental
❍ Printers
❍ Prepress
❍ Publishing
❍ Transportation
❍ Corporate/In-plant, Non-
commercial In-house Graphic
Services
❍ Other:__________________
2) My primary job function is
(Check only one):
❍ Business Managemen (President,
Owner, VP, etc.)
❍ Communications/Publishing
Management
❍ Educational Management
❍ Management Information Systems
(MIS)
❍ Graphic Arts/Design Management
❍ Production Management
❍ Department Supervision/
Management
3) What is your influence on
purchasing decisions?
❍ Authority to evaluate and purchase
❍ Evaluate and recommend
4) Have you previously purchased an
Asanté product?
❍ Yes
❍ No
If yes, which product?
❍ Adapters
❍ Hubs
❍ Switches
❍ Software
❍ Other products
_____________________
5) Where did you purchase this
product?
❍ Reseller
❍ Direct from Asanté
❍ Distributor
❍ Mail Order
❍ Web
❍ Other:__________________
6) Types of workstation operating
systems:
❍ Mac OS
❍ Windows® 95/98
❍ Windows® NT/2000
❍ Linux
❍ UNIX
❍ MS DOS
❍ Solaris
❍ Other:__________________
7) Number of nodes on your
network:
❍ 2-10
❍ 10-50
❍ 50-100
❍ 100-500
❍ 500+
8) Type of network:
❍ LocalTalk
❍ Ethernet
❍ Fast Ethernet
❍ Gigabit Ethernet
❍ FDDI
❍ ATM
9) Type of network operating
systems:
❍ Novell NetWare
❍ Microsoft NT/2000
❍ AppleTalk/MacLAN Connect
❍ AppleShare
❍ UNIX/Linux
10) Types of network management
software:
❍ IntraSpection
❍ AsantéView
❍ SunNet Manager
❍ IBM NetView
❍ Optivity
❍ HP OpenView
❍ Other:__________________
Troubleshooting Tips
In the unlikely event your network is not operating
properly, follow the troubleshooting tips below.
■ Check your adapter card. Is there a green network Link LED
on the 10, 100 or 1000 LED? If not, try connecting a "known
good" network cable between your switch and the
adapter.You should see a Link LED on your switch and your
network adapter. The maximum distance from any node
(computer, printer, hub, switch, etc.) is 328 feet or 100 meters.
Be sure your cable is not coiled, twisted or damaged. When
connecting the switch to a computer, be sure your Category
5 UTP cable is wired for straight-through; pins 1, 2, 3 and 6
should be matched pin-for-pin on both ends. Note that pins
3 and 6 must use the same twisted pair; these are typically
orange/white orange or green/white green.
■ Check your cable type. 10BaseT can use Category 3, 5 or 5"e"
cable; 100TX must use Category 5 or better cables; Gigabit
Ethernet must use Category 5"e" cables.
■ Check your uplink switch.When connecting to another hub
or switch, set the switch to uplink on only one hub/switch
and use a standard, straight-through network cable.This
switch may be connected to another 10/100 Mbps switch or
hub, but it will only run at 10 Mbps.
■ Check your computer’s software. Check your operating
system manual for instructions on configuring your network
for file and print sharing.
AsantéCare
Optional extended technical support and product
warranty for additional years is available for a nominal
fee. Contact Asanté for complete details.
Need more help?
Consult the Asanté website (www.asante.com) for
additional troubleshooting tips and frequently asked
questions (FAQ).You may also contact Asanté Technical
Support during standard business hours (7am to 6pm
MST, Monday-Friday).
Email: [e-mail]
Phone: [phone]
FAX: [phone]
Product Specifications
Connector: Gigabit Ethernet (1000BaseT, 100BaseTX, 10BaseT): RJ-45
Drivers: Apple Mac OS 9 and OS X
Microsoft Windows 98, 98 Second Edition and Me
Microsoft Windows NT and 2000 Professional
Linux
See the Asanté website for the latest drivers
Status Indicators: 1000 Mbps Link/Activity, 100 Mbps Link/Activity and 10 Mbps
Link/Activity
Bus Interface: PCI v2.2 bus master, 32/64-bit, 33/66 MHz
Dimensions: 2.5 x 6.4 inches (63 x 163 mm)
Environmental Range
Operating Temperature: 32-104
º
F (0-40
º
C)
Relative Humidity: 10-95% (non-condensing)
Power: Maximum 7 W
Standards Compliance
Network: IEEE 802.3u Auto Negotiation and parallel detection
IEEE 802.3ab Gigabit Ethernet over 4 pairs of UTP Category 5
(1000BaseT); Asanté Certified Gigabit Ethernet Cable or
EIA/TIA-568A Category 5E recommended.
IEEE 802.3u Fast Ethernet over 2 pairs of UTP Category 5
(100BaseTX).
IEEE 802.3 Ethernet over 2 pairs of UTP Category 3 (10BaseT)
Distance: Recommended maximum distance is 328 feet (100 meters).
Exclusive 10BaseT Extended Distance rated up to 613 feet
(187 meters) over Category 5 cable or 492 feet (150 meters)
over Category 3 cable.
Full Duplex: Support for 10/100/1000 Mbps data rates
Virtual Network: Virtual LAN (VLAN) tag support
Regulatory: FCC Class A, CE Mark
Safety and Regulatory Compliance
FCC Compliance Statement
This hardware device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: 1) this
device may not cause harmful interference, and 2) this device
must accept any interference received, including interference that
may cause undesired operation. NOTE: This equipment has been
tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the
interference at his own expense. However, there is no guarantee
that interference will not occur in a particular installation. If you
suspect this equipment is causing interference, turn your unit on
and off while your radio or TV is showing interference, If the
interference disappears when you turn the unit off and reappears
when you turn the unit on, something in the unit is causing
interference. You can try to correct the interference by one or
more of the following measures: 1) reorient or relocate the
receiving antenna; 2) increase the separation between the
equipment and the receiver; 3) connect the equipment to an
outlet on a circuit different from that to which the receiver is
connected; 4) consult the place of purchase or an experienced
radio/television technician for additional suggestions. Any
changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
Safety Advisory
1. Always turn off power to your computer before installing
hardware.
2. Always practice ESD techniques when installing hardware.
3. Always use this product in a cool, dry, dust-free environment or
danger of electrocution or fire may result.
4. Never insert anything other than the recommended cable into
the RJ45 port or damage may result.
Visit Asanté at
www.asante.com
Main Corporate Telephone Numbers
800-662-9686 (Home/Office Solutions)
800-303-9121 (Enterprise Solutions)
408-435-8388
Technical Support
801-566-8991 (Worldwide)
Technical Support Fax
801-566-3787
Copyright © 2000 Asanté Technologies, Inc.
Asanté, the Asanté logo and FriendlyNET are
trademarks of Asanté Technologies. All other
brand names and products are trademarks or
registered trademarks of their respective
holders. All features and specifications are
subject to change without prior notice.
06-00589-00 Rev. A, 11/00
Making Networking Simple
Making Networking Simple