User’s Guide DIRECTV® Mobile Receiver/Controller
Welcome Page DIRECTV ® Mobile Receiver/Controller User’s Guide Congratulations! You have chosen TracVision, a revolutionary antenna system delivering live satellite TV entertainment on the go. With hundreds of channels of digital-quality TV and music to enjoy, traveling will never be the same! This User’s Guide provides all of the basic information you need to operate the DIRECTV mobile receiver/controller and receive the DIRECTV programming you want.
DIRECTV Mobile Receiver/Controller User’s Guide Trademarks KVH, TracVision, and DewShield are trademarks of KVH Industries, Inc. Programming, pricing, terms, and conditions are subject to change. Pricing residential. Taxes not included. Receipt of DIRECTV programming is subject to the DIRECTV Customer Agreement, a copy of which is provided at DIRECTV.com/legal and in your first bill.
Important Safety Instructions Important Safety Instructions Please Read For your safety and protection, read this safety section carefully. Heed Cautions – Be sure to follow all cautions on the product and in the operating instructions. Cautions are indicated by a icon. Follow Instructions – Be sure to follow all operating instructions as detailed in this manual. The following caution appears on the back of the receiver/controller: C AU T I O N Do not open the receiver/controller’s cover.
DIRECTV Mobile Receiver/Controller User’s Guide Federal Communications Commission (FCC) Regulatory Information for Vehicle Use Declaration of Conformity – Standards to which Conformity is declared: FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Technical Support Receiver/Controller Activation NOTICE: This product will NOT work correctly unless you follow the procedure below. Before you can start watching satellite TV via TracVision, the receiver/controller must be activated. Once your antenna system is fully installed, follow the steps below to activate the receiver/controller. 1. Ensure your antenna has a clear view of the southern sky then turn on your TracVision system and tune to the preview channel (100). 2.
DIRECTV Mobile Receiver/Controller User’s Guide Send Us Your Comments About This Manual If you have any comments regarding this manual, please e-mail them to manuals@kvh.com.
Table of Contents Table of Contents 1 2 4 Introduction . . . . . . . . . . . . . . . . . . . .1.1 1-1 Using this Manual . . . . . . . . . . . . . . . .1.3 1-2 System Overview . . . . . . . . . . . . . . . .1.4 1-3 Receiving Satellite TV Signals . . . . . .1.5 5 Getting Started . . . . . . . . . . . . . . . . . .2.1 2-1 Turning On the Antenna . . . . . . . . . . .2.3 2-2 Changing Channels . . . . . . . . . . . . . . .2.5 2-3 Turning Off the Antenna . . . . . . . . . . .2.
DIRECTV Mobile Receiver/Controller User’s Guide 7 8 Using Access Controls . . . . . . . . . . . . .7.1 7-1 Locking & Unlocking the System . . . .7.3 7-2 Setting Ratings Limits . . . . . . . . . . . . .7.5 7-3 Setting Time Limits . . . . . . . . . . . . . . .7.6 Other Menu Functions . . . . . . . . . . . . .8.1 8-1 Adjusting Audio Settings . . . . . . . . . . .8.3 8-2 Adjusting Video Settings . . . . . . . . . . .8.5 8-3 Using the Program Director to Schedule Future Programs . . . . . . . . .8.
Introduction 1 Introduction This section provides a basic overview of this manual and the TracVision system. It also explains the three essentials for good satellite TV reception. Contents 1-1 Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3 1-2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.4 1-3 Receiving Satellite TV Signals . . . . . . . . . . . . . . . . . . . .1.5 54-0376 1.
Introduction 1-1 Using this Manual This manual provides complete instructions for operating your mobile receiver/controller. Throughout this manual, important information is marked for your attention by the following icons: A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system. An alert to important information regarding procedures, product specifications, or product use.
DIRECTV Mobile Receiver/Controller User’s Guide 1-2 System Overview Mobile Receiver/Controller Your TracVision system is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your mobile audio/video entertainment system.
Introduction 1-3 Receiving Satellite TV Signals Like a satellite dish used at home, the TracVision antenna needs a clear view of the DIRECTV® satellite(s) to receive satellite TV signals. Consider the three essentials noted on the following pages to ensure trouble-free reception. DIRECTV 101 Satellite Location Satellite Footprint Each DIRECTV satellite is located at a fixed position above the Earth’s equator and beams TV signals down to North America.
DIRECTV Mobile Receiver/Controller User’s Guide Elevation Angle Blockage Since TV satellites are located above the equator, the TracVision antenna needs to point toward the southern sky to receive satellite TV signals. In addition, the antenna must be tilted at the proper elevation angle to point at the satellite. The further south you go, the higher the elevation becomes. For example, if you’re in the Massachusetts area, the 101 satellite is located 33º above the southern horizon.
Getting Started 2 Getting Started This section provides basic operation instructions, so you can quickly start using your TracVision system. Contents 2-1 Turning On the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.3 2-2 Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.5 2-3 Turning Off the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.5 2-4 Viewing a Program Description . . . . . . . . . . . . . . . . . . .2.5 54-0376 2.
Getting Started 2-1 Turning On the Antenna To quickly start watching satellite TV using the TracVision system, follow the simple steps below. 1. 2. 3. Apply power to the mobile receiver/controller. The Receiver status light should turn green. Turn on your TV and select the satellite input (not the VCR input). 4. If Message 1 does not PWR appear after 30 seconds, press the remote control’s SAT button. Then press GUIDE the remote’s PWR button.
DIRECTV Mobile Receiver/Controller User’s Guide 5. If Message 2 does not appear after Message 1, ensure that the antenna has a clear view of the satellite. The antenna requires an unobstructed view of the sky to receive satellite TV signals.* Once the antenna locks onto the satellite, the receiver starts downloading the program guide. This may take up to 60 seconds.
Getting Started 2-2 To change the channel, press the SAT button then select any of the following options: A Press the CHANNEL (CH) button to tune to the next or previous channel. or B Using the numeric keypad, enter the channel number. or C 2-3 Changing Channels Press the GUIDE button to bring up the program guide. While in the program guide, use the joystick or CHANNEL (CH) button to scroll through the list, and press the SELECT button to tune to a channel.
Using the Remote Control 3 Using the Remote Control This section explains how to use the remote control functions, program the remote to work with other components, and replace the remote control batteries. Contents 3-1 Remote Control Functions . . . . . . . . . . . . . . . . . . . . . . .3.3 3-2 Programming the Remote Control to Operate Other Components . . . . . . . . . . . . . . . . . . . .3.9 3-3 Controlling Multiple Receivers . . . . . . . . . . . . . . . . . . .3.
Using the Remote Control TracVision Remote Control Power On/Off PWR DVD VCR AUX TV Component Select SAT GUIDE MENU FAV TURBO Receiver Control Group E ELIN GUIDE ON INFO CLEAR Volume Channel (CH) VOL SELECT PREV MUTE Mute CH 3-1 Remote Control Functions Your system comes with an easy-to-use, backlit remote control that uses RF (radio frequency) signals instead of IR (infrared) to control the receiver. This allows you to operate the receiver without pointing the remote directly at it.
DIRECTV Mobile Receiver/Controller User’s Guide PWR Press the PWR button to turn the selected component’s power on/off. If the SAT button is currently selected, pressing the PWR button turns the TracVision antenna on/off (but receiver remains powered in standby). PWR DVD VCR AUX TV SAT GUIDE MENU FAV TURBO E ELIN GUIDE ON INFO VOL SAT CLEAR SELECT CH PREV MUTE Press the SAT component select button to control the mobile receiver.
Using the Remote Control FAV Press the FAV button to view listings for your favorite channels. You can set up four different lists of favorite channels. Each press of the FAV button brings up the next favorite channel list. See Section 6-1, “Using Favorite Channel Lists,” on page 6.3 for details.
DIRECTV Mobile Receiver/Controller User’s Guide CLEAR PWR DVD VCR AUX TV SAT Use the VOLUME (VOL) button to raise or lower the volume on your TV. The remote control must be programmed to operate your TV for the VOLUME button to work (see Section 3-2, “Programming the Remote Control to Operate Other Components,” on page 3.9).
Using the Remote Control DIRECTOR PROG SEARCH AUDIO VIDEO If the program guide is currently displayed, press the PROG button to use the program director, which allows you to program an event for viewing in advance. See Section 8-3, “Using the Program Director to Schedule Future Programs,” on page 8.6 for details.
DIRECTV Mobile Receiver/Controller User’s Guide + TV INPUT PWR DVD VCR AUX TV SAT GUIDE MENU FAV TURBO E ELIN GUIDE ON INFO VOL CLEAR SELECT CH PREV MUTE PROG AUDIO SEARCH VIDEO 1 2 3 4 5 6 7 8 9 INPUT REW REC P A G E CH DIRECTOR VCR REW or PLAY DVD + FF 0 PLAY STOP FF PAUSE The INPUT button allows you to select a video feed from a different source connected to your TV, such as a VCR (if the TV component button is selected).
Using the Remote Control 3-2 Programming the Remote Control to Operate Other Components In addition to controlling the mobile receiver, you may be able to operate your TV, VCR, DVD, or AUX components using your TracVision remote control. To program your remote control, follow the steps below. 1. Keep the remote control aimed at the IR input (or “eye”) for the component you want to control.
DIRECTV Mobile Receiver/Controller User’s Guide 3-3 Controlling Multiple Receivers If you are using multiple KVH mobile receivers, you can change a remote control ID to avoid interference or “cross talk” between the two remotes. The remote control ID can be a number from “001” to “008.” For example, if you have two receivers, you can set one receiver and remote to 001 and the other receiver/remote to 002.
Using the Remote Control 8. At the same time, press the MUTE button for two seconds. 9. Release both buttons. The SAT button should remain lit. If it doesn’t, repeat Steps 7-9. 10. Enter the desired ID number (between “001” and “008”) using the numeric keypad. 3-4 To install or replace the remote control’s batteries, follow the steps below. 1. Remove the battery compartment cover, located on the back of the remote control. 2. Insert two AAA batteries as shown, observing the correct polarity. 3.
Overview of Onscreen Displays 4 Overview of Onscreen Displays This section introduces the three types of onscreen displays: the Channel Banner, the Program Guide, and the Menu System. Contents 4-1 The Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.3 4-2 The Program Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.4 4-3 The Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.5 54-0376 4.
Overview of Onscreen Displays 4-1 The Channel Banner Channel Banner Whenever you change channels while you are watching TV, the channel banner appears at the top of the screen. You can also display the channel banner by pressing the INFO button while watching TV.
DIRECTV Mobile Receiver/Controller User’s Guide 4-2 The Program Guide To display the program guide, press the GUIDE button. You can also access the program guide from the menu system’s Program Guide tab.
Overview of Onscreen Displays 4-3 The Menu System Main Menu To display the main menu, press the MENU button. The menu system gives you access to all system functions and settings. The common elements of all menus are noted below. The following icons appear in several menus: Toggle or Step - Press SELECT to toggle (switch) a setting from “on” to “off” or to step through the available choices each time you press SELECT.
DIRECTV Mobile Receiver/Controller User’s Guide To move the highlight: Use the joystick to move the highlight within the menus. To select a menu item: Highlight the desired menu item and press the SELECT button to select a main menu item or execute an action. To exit a menu or cancel an action: Press the CLEAR button to exit a menu or cancel an action. The following pages list all of the functions accessible from the menu system. These functions are explained in detail in later sections of this manual.
Overview of Onscreen Displays Main Menu Tab Screens Functions Program Guide Program Guide • View and modify the program guide 5.1 Guide Options Theme • Filter the program guide by program category 6.7 Times • Change the time period shown in the program guide 6.8 Fav List • Select a specific channel list (Fav. A, Fav. B, Fav. C, Family, or New Channels) to be an active program guide 6.4 Fav Setup • Create and edit a channel list (Fav. A, Fav. B, Fav. C, Family, or New Channels) 6.
DIRECTV Mobile Receiver/Controller User’s Guide Main Menu Tab Screens Functions Audio & Video Audio • Set default audio language and alternate audio language • Set left/right audio balance 8.3 Video • Select screen ratio (4:3 or 16:9) • Center menus on your monitor (up/down and right/left) • Select color scheme and onscreen display translucency 8.5 Program Director Schedule • Automatically tune to programs at a specific date/time 8.
Overview of Onscreen Displays Main Menu Tab Screens Functions System Setup Install • Change the list of available satellites • Scan the sky for available satellites • Reload the program guide 8.11 Signal • View satellite signal strength 8.11 Info • Display receiver information 8.12 Features • Display current receiver features 8.12 Prefs • Adjust user-selectable system settings Remote • Change the remote ID 3.10 Test • Initiate a simple diagnostics test 8.
Using Program Guides 5 Using Program Guides This section explains how to select a program guide style, use the different guide features, and set guide preferences. Contents 5-1 Program Guide Styles . . . . . . . . . . . . . . . . . . . . . . . . . .5.3 5-2 Using the Program Guide . . . . . . . . . . . . . . . . . . . . . . . .5.5 5-3 Using the OneLine Guide . . . . . . . . . . . . . . . . . . . . . . . .5.6 5-4 Using TurboTune for Quick Access to Favorite Channels . . . . . . . . . . . . . . . . .
Using Program Guides 5-1 Program Guide Styles Selecting a Guide Style You can set up the program guide to present information using either of two styles: • Grid • Logo The following sections explain how to select a style and describe the features of each style. Selecting a Guide Style To select a guide style, follow the steps below. 1. Press the GUIDE button twice to display the Guide Options menu [or select Guide Options from the main menu].
DIRECTV Mobile Receiver/Controller User’s Guide Grid Guide Logo Guide • Easy to see what programs are available at a particular time. • Select your favorite channels, rather than selecting specific programs. • Lists up to seven days of current and upcoming programming. • Only current programming can be selected from the logo guide. • The program title and description appear above the grid as you highlight each program.
Using Program Guides 5-2 Using the Program Guide To display the program guide: Press the GUIDE button to bring up the guide. To move the highlight: Use the joystick to move the highlight within the guide. Move the highlight to the right to show future programming. Move the highlight up/down to scroll through the listing. Move the highlight onto a channel icon to view that channel’s current program in the picture-in-guide window (if enabled).
DIRECTV Mobile Receiver/Controller User’s Guide 5-3 To show the OneLine Guide for a specific channel: Using the OneLine Guide The OneLine Guide, which appears at the bottom of your screen, displays a segment of the program guide, starting with the currently viewed channel. It displays 1, 2, 3, or 4 rows at a time, based on the current guide preferences.
Using Program Guides 5-4 Using TurboTune for Quick Access to Favorite Channels The TurboTune feature gives you quick access to 27 of your favorite channels. Three groups of nine of your favorite channels are available as Turbo 1, Turbo 2, and Turbo 3. 2. Highlight a vacant channel box (shows “Add Channel”) and press SELECT. Or you can highlight an occupied box instead to overwrite its set channel with your new selection. 3.
DIRECTV Mobile Receiver/Controller User’s Guide Adding the Current Channel to TurboTune Selecting a Channel from TurboTune If you want to add the channel you’re currently watching to TurboTune, follow the steps below. To tune to a channel in TurboTune, follow the steps below. 1. 1. Press the TURBO button to display the TurboTune guide. Press the TURBO button to cycle through Turbo 1, Turbo 2, and Turbo 3 program groups while the TurboTune guide is onscreen.
Using Program Guides Renaming TurboTune Groups You can rename each nine-channel TurboTune group to anything you choose, using up to 10 letters, numbers, spaces, etc. For example, Turbo 1 could be renamed “Mom” and Turbo 2 renamed “Dad.” To rename a group, follow the steps below. 1. Press the TURBO button [or select Guide Options from the main menu and highlight the Set Turbo tab]. 2. Highlight the grid name (Turbo 1, Turbo 2, or Turbo 3) that you want to rename and press SELECT. 3.
DIRECTV Mobile Receiver/Controller User’s Guide 3. Highlight the menu button for the setting you wish to modify: Guide Style Press SELECT to choose either grid or logo style of program guide. See Section 5-1, “Program Guide Styles,” on page 5.3 for details. Multi-Color Press SELECT to turn multi-color on/off. If turned on, program cells appear in different colors, based on their type of content.
Using Program Guides Filters Press SELECT to choose either temporary or persistent. If temporary, the filters you apply are active only while the program guide remains onscreen; once you exit the program guide, all filters are cleared. If persistent, the filters you apply remain active after you exit the program guide. 1-Line Guide Press SELECT to choose the number of rows that will display whenever you select the OneLine guide. You can choose from 1 to 4 rows. 54-0376 5.
Setting Favorites and Filters 6 Setting Favorites and Filters This section explains how to set up lists of favorite channels, filter the program guide by category and time, and search for programs based on content. Contents 6-1 Using Favorite Channel Lists . . . . . . . . . . . . . . . . . . . . .6.3 6-2 Filtering the Program Guide . . . . . . . . . . . . . . . . . . . . . .6.7 6-3 Selecting Guide Times . . . . . . . . . . . . . . . . . . . . . . . . . .6.
Setting Favorites and Filters 6-1 Using Favorite Channel Lists Favorite List Setup Favorite channel lists help you organize the hundreds of available channels into more manageable groups. Each of the four lists can contain as many or as few channels as you wish. You can customize these groups in several ways. For example, Fav. A could be Dad’s favorite channels, Fav. B could be Mom’s favorites, Fav.
DIRECTV Mobile Receiver/Controller User’s Guide If the Family list has not had any channels added to it, and the receiver is locked, no channels can be viewed without first unlocking the receiver. To avoid this inconvenience, create the Family list before locking the receiver. See Section 7, “Using Access Controls,” on page 7.1 for details about controlling system access. 4. In the desired channel list column, highlight the tag box for the channel that you want to add or remove.
Setting Favorites and Filters Renaming a Channel List Generating an Auto Set List 1. The Auto Set function generates a complete list of viewable channels. At the Favorite List Setup pane, highlight the Rename button and press SELECT. Auto Set may exclude some channels, such as the Music Choice channels, or include some pay per view channels. This does not mean that the receiver is faulty. These channels were excluded or included due to the receiver’s analysis process.
DIRECTV Mobile Receiver/Controller User’s Guide Adding and Removing Channels Finding New Channels To add or delete a channel from a selected favorite channel list, follow the steps below. Occasionally, new channels are added to the available programming selections. The number of channels that have been added since you created your channel list appears in the New Channels window on the Favorite List Setup pane. To view these channels in the lists, highlight the New Channels button and press SELECT.
Setting Favorites and Filters 6-2 Filtering the Program Guide The Category Filter menu allows you to filter the program guide to show just those channels that match your viewing interests. Category Filter To filter the guide by program categories, such as movies, sports, or news, follow the steps below. 1. Press the GUIDE button twice while watching TV [or select the Guide Options tab from the main menu]. If the Program Guide is currently displayed, press the GUIDE button just once. 2.
DIRECTV Mobile Receiver/Controller User’s Guide 6-3 Selecting Guide Times The Guide Times menu provides easy access to future programming information. Guide Times To advance the guide to a future day/time period, follow the steps below. 1. Press the GUIDE button twice while watching TV [or select the Guide Options tab from the main menu]. If the Program Guide is currently displayed, press the GUIDE button just once. 2. Highlight the Times tab. 3.
Setting Favorites and Filters 6-4 Using WatchWizard to Search for Programs WatchWizard allows you to search for programs using criteria such as rating, showtime, language, and category. You can even search for a specific word found in program titles or descriptions. WatchWizard can store up to eight separate searches using any combination of criteria and text. WatchWizard Program Searches WATCHWIZARD SETUP WWSetup WWResult Wed, Oct.
DIRECTV Mobile Receiver/Controller User’s Guide To enter text, use the onscreen keyboard (to enter a letter on the keyboard, highlight the letter and press SELECT). Once you’ve entered the desired text, highlight the OK button and press SELECT. WatchWizard Keyboard Entry Viewing Search Results To view a list of programs matching your search criteria, highlight the WWResult tab. To view the search results as a guide, highlight the Results Guide button on the WWSetup tab and press SELECT.
Setting Favorites and Filters Using the Channels Search You can also search for channels that offer a specific type of programming by using the category-based channels search. 1. Press the SEARCH button while watching TV [or select the WatchWizard tab from the main menu]. 2. Highlight the Channels tab. 3. Highlight the Category button and press SELECT. 4. Highlight the desired category from the list and press SELECT. 5. A subcategory menu appears, allowing you to further refine your search.
Using Access Controls 7 Using Access Controls This section explains how to lock and unlock the system using a passcode. It also explains how to set rating and time limits. Contents 7-1 Locking & Unlocking the System . . . . . . . . . . . . . . . . . .7.3 7-2 Setting Ratings Limits . . . . . . . . . . . . . . . . . . . . . . . . . .7.5 7-3 Setting Time Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . .7.6 54-0376 7.
Using Access Controls 7-1 Locking & Unlocking the System You can easily set limits to restrict the viewing of satellite TV programming. When accompanied by the channel lists, these limits provide a great degree of control. When you first install the mobile receiver, it will be unlocked. That is, no limits or restrictions are in effect. To enforce limits (ratings, TV timer, and “Family” favorite list), you must lock the system using a passcode.
DIRECTV Mobile Receiver/Controller User’s Guide 5. 6. The Lock System pop-up panel appears. Enter a four-digit passcode using the remote control’s numeric keypad. Highlight the OK button and press SELECT. To abort the locking process, highlight the Cancel button and press SELECT. 7. Enter the code again to confirm, then highlight the OK button and press SELECT. Once you select OK, the mobile receiver is locked. You must enter the proper passcode to unlock it.
Using Access Controls Unlocking the System To remove the lock and all of its restrictions, follow the steps below. 1. Press the MENU button to access the main menu. 2. Highlight the Lock & Limits tab and press SELECT. 3. Highlight the Lock tab. 4. Highlight the Unlock button and press SELECT. The button used to lock the system is also used to unlock the system. 5. 6. Use the remote control’s numeric keypad to enter the same code you entered to lock the system.
DIRECTV Mobile Receiver/Controller User’s Guide 4. Highlight the button for the type of programming you want to restrict and press SELECT. 5. Highlight the maximum rating you want to allow (for the selected type of programming) from the pop-up submenu and press SELECT. You may choose Block All or Allow All instead of setting a specific limit.
Using Access Controls b. If you want to limit that day’s viewing to a specific time period, highlight the From button and use the remote control’s numeric keypad to set the earliest time. Then highlight the Through button and set the latest time. The Max Spending button is not applicable to your TracVision system. 4. Highlight the day of the week that you want to limit and press SELECT. 5. a.
Other Menu Functions 8 Other Menu Functions This section explains how to change audio/video settings, schedule future programs, and change system settings. Contents 8-1 Adjusting Audio Settings . . . . . . . . . . . . . . . . . . . . . . . .8.3 8-2 Adjusting Video Settings . . . . . . . . . . . . . . . . . . . . . . . .8.5 8-3 Using the Program Director to Schedule Future Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8.6 8-4 Reading Mail from DIRECTV . . . . . . . . . . . . .
Other Menu Functions 8-1 Adjusting Audio Settings From the Audio Adjustment menu, you can select languages for default audio and alternate audio. You can also adjust the left/right balance. To set audio preferences, follow the steps below. 1. Press the AUDIO button [or select the Audio & Video tab from the main menu].
DIRECTV Mobile Receiver/Controller User’s Guide To set up your default and alternate audio languages, follow the steps below. To select the alternate audio when watching TV, follow the steps below. 1. Press the AUDIO button to access the Audio Adjustment menu. 1. 2. Highlight the Default Audio button (to set your primary language preference) or the Alternate Audio button (to select your alternate language preference) and press SELECT. ALT.
Other Menu Functions 8-2 Adjusting Video Settings From the Video Adjustment menu, you can set the screen’s aspect ratio and change the appearance of onscreen displays. 2. Highlight the menu button for the setting you wish to modify: Screen Ratio To set video preferences, follow the steps below. Press SELECT to choose either a 4:3 (standard) or 16:9 (widescreen) screen aspect ratio. 1. Menu Centering Press the VIDEO button [or select the Audio & Video tab from the main menu].
DIRECTV Mobile Receiver/Controller User’s Guide 8-3 Using the Program Director to Schedule Future Programs The Program Director allows you to automatically tune to a program at a specific date and time, or tune to a program on a repeating basis. The receiver will turn on (if necessary) and tune to the specified channel at the chosen date and time. You can program up to 32 events in advance.
Other Menu Functions 4. 5. Highlight the Schedule to View button from the Schedule Options popup menu and press SELECT. Schedule Options 6. Highlight the Start column and use the joystick or numeric keypad to set the program’s start time. Be sure to specify AM or PM (or N for noon, M for midnight if you specified 12:00). 7. Highlight the Duration column and use the joystick or numeric keypad to set the program’s duration in hours and minutes. 8.
DIRECTV Mobile Receiver/Controller User’s Guide Deleting a Scheduled Event To cancel a scheduled event, follow the steps below. 1. Press the MENU button to access the main menu. 2. Highlight the Program Director tab and press SELECT. 3. Highlight the event you want to cancel and press SELECT. 4. Highlight the Delete Event button from the Schedule Options pop-up menu and press SELECT.
Other Menu Functions View Mail VIEW MAIL Mail Watch TV Main Menu 8-5 Fri, Jul 6 Read Message Erase Message 1 of 3 Setting System Preferences 5:24AM Page 2 The Preferences menu allows you to customize various system settings. To set system preferences, follow the steps below. Second page of message text... 1. Press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. 3. Highlight the Prefs tab.
DIRECTV Mobile Receiver/Controller User’s Guide 4. Highlight the menu button for the setting you wish to modify: Menu Language Press SELECT to choose either English (default) or Spanish for the menu language. The text in all onscreen menus will be shown in the selected language. Banner Style Press SELECT to choose either a Short or Full banner style. A full banner always shows the program description within the channel banner; a short banner shows just the program’s title.
Other Menu Functions 8-6 Advanced System Setup Functions Besides the Remote and Preferences menus described previously, the System Setup menu provides other functions, all of which are rarely, if ever, used. To use the advanced system setup functions, follow the steps below. 1. Press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. 3. Highlight the menu tab for the advanced function you wish to use.
DIRECTV Mobile Receiver/Controller User’s Guide Info Upgrade The System Information pane lists general information about your mobile receiver, including model, ID, access card, and software version. The Upgrade pane shows your receiver’s upgrade history. Occasionally, DIRECTV will automatically update your receiver’s software. Features Antenna The Features pane lists some of the receiver’s special features. The Antenna Controls pane allows you to configure the TracVision antenna.
Antenna Controls 9 Antenna Controls This section explains how to control the TracVision antenna using the receiver’s onscreen menus. Contents 9-1 Viewing Current Settings . . . . . . . . . . . . . . . . . . . . . . . .9.3 9-2 Turning DewShield On/Off . . . . . . . . . . . . . . . . . . . . . . .9.4 9-3 Turning the Beeper On/Off . . . . . . . . . . . . . . . . . . . . . . .9.5 9-4 Designating the Receiver as Primary or Secondary . . . .9.6 9-5 Switching Satellites . . . . . . . . . . . . . . . . .
Antenna Controls 9-1 Viewing Current Settings Follow the steps below to view the antenna’s current settings. 1. Press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. 3. Highlight the Antenna tab. 4. Highlight the Current Settings button and press SELECT.
DIRECTV Mobile Receiver/Controller User’s Guide 9-2 Turning DewShield On/Off TracVision R6 Systems Only The DewShield electronic dew elimination system (patent pending) keeps the antenna dome clear of dew, ensuring optimum reception of satellite TV signals (moisture weakens satellite signals). Change Settings – DewShield Antenna Unless conserving vehicle power is a critical concern, you should leave DewShield set to AUTO. Follow the steps below if you need to change the current setting. 1.
Antenna Controls 9-3 Turning the Beeper On/Off The mobile receiver beeps to indicate the status of the antenna. Change Settings – Beeper Antenna 2 beeps = Antenna is powering on 1 beep = Antenna is powering off If you prefer, you can silence (turn off) the beeper. Follow the steps below if you need to turn the beeper on or off. 1. Press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. 3. Highlight the Antenna tab. 4.
DIRECTV Mobile Receiver/Controller User’s Guide 9-4 Designating the Receiver as Primary or Secondary Each mobile receiver/controller must be designated as either a primary or a secondary receiver.
Antenna Controls 5. If you want to designate the receiver as the primary receiver, highlight Set Primary. If you want to designate the receiver as a secondary receiver, highlight Set Secondary. Then press SELECT. ANTENNA Light on Secondary Receivers The ANTENNA light on secondary receivers will remain off at all times. Only the primary receiver can monitor antenna status. ANTENNA Light on Secondary Receiver Receivers are set to “Primary” by default at the factory.
DIRECTV Mobile Receiver/Controller User’s Guide 9-5 Switching Satellites If your antenna system is configured for multiple satellites, you can easily switch between the available satellites either automatically or manually. Sat Select – Automatic Antenna Antenna Controls CurrentAntenna SettingsSettings Modify Settings Automatic Switching Sat Select Diagnostics Cancel Model ID : 1 Go to Sat 101 Model : TVR6 Go to Sat 119 Version : 1.4 Tuning Delay Go to Sat 110 :0 Antenna Capabilities : Go to Sat 72.
Antenna Controls Manual Switching If you prefer, you can switch satellites manually from the Sat Select menu. Sat Select – Manual Antenna Antenna Controls CurrentAntenna SettingsSettings Modify Settings Follow the steps below to manually switch to a different satellite. 1. Using the primary receiver, press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. 3. Highlight the Antenna tab. 4. Highlight the Sat Select button and press SELECT. 5.
DIRECTV Mobile Receiver/Controller User’s Guide 9-6 Changing the List of Available Satellites If your antenna system supports multiple satellites, you can choose which satellites will be active for your system. Follow the steps below to add or remove satellites from the list of supported satellites. 1. Using your primary receiver, press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. 3. Highlight the Install tab. 4.
Troubleshooting 10 Troubleshooting This section identifies basic problems along with their possible causes and solutions. It also explains what the status lights indicate, how to view diagnostic information, and how to get technical support. Contents 10-1 Five Simple Checks . . . . . . . . . . . . . . . . . . . . . . . . . . .10.3 10-2 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . .10.4 10-3 Causes and Solutions to Common Problems . . . . . . . .10.
Troubleshooting 10-1 Five Simple Checks If you are experiencing a problem, first check the five simple things below. If none of these are the problem, continue troubleshooting using the remainder of this section as a guide. 2 1 Can the antenna see the satellite? The antenna requires an unobstructed view of the southern sky to receive satellite TV signals. Common causes of blockage include trees, buildings, bridges, or mountains.
SYMPTOM Remote does not work 10.
Troubleshooting 10-3 Causes and Solutions to Common Problems There are a number of common issues that can affect the signal reception quality or the operation of the TracVision system. The following sections identify these issues and provide potential solutions. Blown Fuse The rear panel of the receiver includes a fast-blow fuse rated for 8 amps. If this fuse has blown, the system will not operate. Fuse Unscrew the cap and replace the fuse.
DIRECTV Mobile Receiver/Controller User’s Guide Loose Cable Connectors A loose connector can reduce the signal quality. Check the cable connections at the antenna unit, receiver, RF converter, audio/video components, and other equipment to ensure they are securely attached. Satellite Signal Blocked Satellite signals can be blocked or degraded by tall or solid stuctures such as trees, buildings, mountains, or bridges. Simply moving to clear an obstruction will restore signal quality.
Troubleshooting Receiver Lost Activation Information INPUT Button Not Set to Satellite Source If you can only access the DIRECTV preview channels, such as channel 100, while all other channels show a message to call Ext. 722, and you have already activated the receiver, the receiver may have lost its stored activation data. This may occur if the receiver is left idle (does not receive a satellite signal) for an extended period of time.
DIRECTV Mobile Receiver/Controller User’s Guide Favorite Channel List Active Receiver Locked Up If a favorite channel list is active, only channels set up in that list are accessible. Press the remote control’s FAV button to cycle through the lists. See Section 6-1, “Using Favorite Channel Lists,” on page 6.3 for details.
Troubleshooting RF Converter Too Close to Receiver Ground Loop Generating Electrical Noise The RF converter must be placed at least three feet away from the receiver. Placing the RF converter closer to the receiver may result in interference, causing the remote control to operate intermittently or not at all. Also make sure the RF converter is not located behind a metal structure. The system’s audio cables might pick up the electrical noise or hum caused by a ground loop on the vehicle/vessel.
DIRECTV Mobile Receiver/Controller User’s Guide 10-4 System Status Lights System Status Lights Three status lights on the front of the mobile receiver indicate the current status of the system and can help you identify problems. During normal operation, all three status lights should be lit green. The following tables explain what the different light conditions indicate. If multiple receivers are connected, the ANTENNA light on secondary receivers will remain off at all times.
Troubleshooting RECEIVER Light Indications Light is... Indicates Description Off Off Receiver is OFF (power switch is off) Green OK Receiver is ON Orange Standby Receiver is ON but antenna is turned OFF Orange, flashing* Overload Overload or short circuit detected on the antenna cable Red Fault Internal power fault ANTENNA Light Indications Light is...
DIRECTV Mobile Receiver/Controller User’s Guide 10-5 Diagnostics Viewing Diagnostic Information Antenna Follow the steps below to view diagnostics information on the receiver. Antenna Controls Modify Settings Current Settings Diagnostics 1. Using your primary receiver, press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. 3. Highlight the Antenna tab. 4. Highlight the Diagnostics button and press SELECT.
Troubleshooting 10-6 Change Settings – Show Serial #s Viewing Serial Numbers Follow the steps below to view the system serial numbers. 1. Using your primary receiver, press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. 3. Highlight the Antenna tab. 4. Highlight the Modify Settings button and press SELECT. 5. Highlight Show Serial #s and press SELECT.
DIRECTV Mobile Receiver/Controller User’s Guide 10-7 Change Settings – Show Software Versions Viewing Software Versions Antenna Follow the steps below to view the system software versions. 1. Using your primary receiver, press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. 3. Highlight the Antenna tab. 4. Highlight the Modify Settings button and press SELECT. 5. Highlight Show SW Version and press SELECT.
Troubleshooting 10-8 Technical Support The TracVision antenna and mobile receiver/ controller are sophisticated electronic devices; only KVH-authorized technicians have the tools and expertise necessary to diagnose and repair a system fault. Therefore, if you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer. You can find an authorized technician near you by visiting our website at www.kvh.com/wheretogetservice.
Appendices Appendices This section provides wiring diagrams and notes for typical TracVision configurations and maps showing the DIRECTV® satellites’ elevation angles off the horizon. Contents A System Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . .A.3 B Elevation Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A.23 54-0376 A.
System Wiring Diagrams Appendix A System Wiring Diagrams The diagrams on the following pages show how to wire the system for various configurations: Before making any wiring changes, be sure to turn off vehicle/vessel power. If your desired configuration is not shown here, please call KVH Technical Support at 401-847-3327 for assistance. Original KVH mobile receiver/controller* AND: No additional receivers Requires Part #: Page: N/A A.4 One (1) additional mobile receiver/controller 72-0177 A.
DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for a Single Mobile Receiver/Controller To Antenna Black Red Ground DC Power Input Power (10-16 VDC) KVH Mobile Receiver/Controller FUSE (8A) Tested to comply with FCC Standards CAUTI ON VIDEO AUDIO L AUDIO R RF REMOTE INPUT S -VIDEO To Video (Option 2) To Video (Option 1) DIGITAL AUDIO OUT This device complies with Part 15 of the FCC rules.
System Wiring Diagrams Single Mobile Receiver/Controller Power Audio/Video Connections • The receiver/controller requires a 10-16 volts DC (VDC) power input supporting 60 watts. • If vehicle/vessel power fluctuates or is noisy, KVH recommends that you use an AC/DC power supply to connect power to the receiver/controller.
DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for Two Mobile Receiver/Controllers To Antenna Primary KVH Mobile Receiver/Controller (12VDC) DC Block (40V) Splitter ANTENNA FUSE (8A) Tested to comply with FCC Standards C AU T I O N VIDEO SECONDARY PRIMARY AUDIO L AUDIO R RF REMOTE INPUT S -VIDEO DIGITAL AUDIO OUT This device complies with Part 15 of the FCC rules.
System Wiring Diagrams Two Mobile Receiver/Controllers • The secondary receiver/controller needs to be set up for secondary operation. Follow the steps in Section 9-4, “Designating the Receiver as Primary or Secondary” on page 9.6. • The primary receiver/controller supplies power to the antenna. It must be turned on in order to use the secondary receiver/controller. • Only the primary receiver/controller can receive local channels (within the DMA used on your account).
DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for Three Mobile Receiver/Controllers To Antenna Primary KVH Mobile Receiver/Controller (12VDC) DC Block (40V) Splitter ANTENNA FUSE (8A) Tested to comply with FCC Standards C AUT I O N VIDEO SECONDARY AUDIO L AUDIO R PRIMARY RF REMOTE INPUT S -VIDEO DIGITAL AUDIO OUT This device complies with Part 15 of the FCC rules.
System Wiring Diagrams Three Mobile Receiver/Controllers • The primary receiver/controller supplies power to the antenna. It must be turned on in order to use the secondary receiver/controllers. • Only the primary receiver/controller can receive local channels (within the DMA used on your account). Components Required • Two Splitter Kits, KVH P/N 72-0177 • (TracVision M3/M2 only) A Splitter Kit is included in the Extra Receiver Kit (P/N 01-0288-01).
DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for One Mobile Receiver/Controller and One Standard-Def Home Receiver To Antenna KVH Mobile Receiver/Controller (12VDC) FUSE (8A) Tested to comply with FCC Standards DC Block (40V) Splitter This device complies with Part 15 of the FCC rules.
System Wiring Diagrams One Mobile Receiver/Controller and One Standard-Def Home Receiver Components Required • Splitter Kit, KVH P/N 72-0177 • Destacker, Single-output, KVH P/N 19-0347 • The special DC block (40V) splitter included in the Splitter Kit permits communications between the antenna and the primary receiver/controller. A standard off-the-shelf splitter will not work.
DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for One Mobile Receiver/Controller and Two Standard-Def Home Receivers To Antenna KVH Mobile Receiver/Controller (12VDC) FUSE (8A) Tested to comply with FCC Standards C AU T I O N VIDEO DC Block (40V) Splitter AUDIO L AUDIO R This device complies with Part 15 of the FCC rules.
System Wiring Diagrams One Mobile Receiver/Controller and Two Standard-Def Home Receivers Components Required • Splitter Kit, KVH P/N 72-0177 • Destacker, Dual-output, KVH P/N 19-0410 • The special DC block (40V) splitter included in the Splitter Kit permits communications between the antenna and the primary receiver/controller. A standard off-the-shelf splitter will not work.
DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for Two Mobile Receiver/Controllers and One Standard-Def Home Receiver To Antenna Primary KVH Mobile Receiver/Controller (12VDC) DC Block (40V) Splitter ANTENNA FUSE (8A) Tested to comply with FCC Standards SECONDARY This device complies with Part 15 of the FCC rules.
System Wiring Diagrams Two Mobile Receiver/Controllers and One Standard-Def Home Receiver Why Do I Need a Destacker? • Components Required • Two Splitter Kits, KVH P/N 72-0177 • (TracVision M3/M2 only) A Splitter Kit is included in the Extra Receiver Kit (P/N 01-0288-01). • Destacker, Single-output, KVH P/N 19-0347 • The special DC block (40V) splitter included in the Splitter Kit permits communications between the antenna and the primary receiver/controller.
DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for One Mobile Receiver/Controller and One Standard-Def DVR To Antenna KVH Mobile Receiver/Controller (12VDC) FUSE (8A) Tested to comply with FCC Standards C AUT I O N VIDEO DC Block (40V) Splitter AUDIO L AUDIO R This device complies with Part 15 of the FCC rules.
System Wiring Diagrams One Mobile Receiver/Controller and One Standard-Def DVR Components Required • Splitter Kit, KVH P/N 72-0177 • Destacker, Dual-output, KVH P/N 19-0410 • The special DC block (40V) splitter included in the Splitter Kit permits communications between the antenna and the primary receiver/controller. A standard off-the-shelf splitter will not work.
DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for One Mobile Receiver/Controller, One Standard-Def Home Receiver, and One Standard-Def DVR To Antenna KVH Mobile Receiver/Controller (12VDC) FUSE (8A) Tested to comply with FCC Standards DC Block (40V) Splitter ANTENNA SECONDARY This device complies with Part 15 of the FCC rules.
System Wiring Diagrams One Mobile Receiver/Controller, One StandardDef Home Receiver, and One Standard-Def DVR Compatible DIRECTV Receiver Models • Components Required • Splitter Kit, KVH P/N 72-0177 • Destacker, Dual-output, KVH P/N 19-0410 • Multiswitch, KVH P/N 19-0123 • The special DC block (40V) splitter included in the Splitter Kit permits communications between the antenna and the primary receiver/controller. A standard off-the-shelf splitter will not work.
DIRECTV Mobile Receiver/Controller User’s Guide Wiring Diagram for Two Mobile Receiver/Controllers and One Standard-Def DVR To Antenna Primary KVH Mobile Receiver/Controller (12VDC) DC Block (40V) Splitter ANTENNA FUSE (8A) Tested to comply with FCC Standards C AU T I O N VIDEO SECONDARY AUDIO L AUDIO R PRIMARY RF REMOTE INPUT S -VIDEO DIGITAL AUDIO OUT This device complies with Part 15 of the FCC rules.
System Wiring Diagrams Two Mobile Receiver/Controllers and One Standard-Def DVR • Components Required • Two Splitter Kits, KVH P/N 72-0177 • (TracVision M3/M2 only) A Splitter Kit is included in the Extra Receiver Kit (P/N 01-0288-01). • Destacker, Dual-output, KVH P/N 19-0410 • The special DC block (40V) splitter included in the Splitter Kit permits communications between the antenna and the primary receiver/controller. A standard off-the-shelf splitter will not work.
Elevation Maps Appendix B Elevation Maps Elevation Map for Satellite 101 30 30 35 35 40 40 45 45 50 50 55 55 Satellite at Equator 54-0376 A.
DIRECTV Mobile Receiver/Controller User’s Guide Elevation Map for Satellite 110 35 25 40 30 45 35 40 50 55 50 55 45 Satellite at Equator A.
Elevation Maps Elevation Map for Satellite 119 35 40 20 45 25 50 30 35 45 40 50 Satellite at Equator 54-0376 A.
DIRECTV Mobile Receiver/Controller User’s Guide Elevation Map for Satellite 72.5 25 20 30 35 40 20 45 50 25 30 55 35 40 50 45 55 Satellite at Equator A.
Index Index status, 10.12 blockage, 1.6, 10.3 turn on, 2.3 buttons, remote control, 3.3-3.8 turn off, 2.5 A access card, 8.12 accessories, A.3 AC/DC power supply, A.5 activate receiver, 10.6 adjust audio settings, 8.3-8.4 adjust video settings, 8.5 advanced setup, 8.11-8.12 amperage, fuse, 10.5 Antenna light, 9.7, 10.10-10.11 antenna unit APG load type, 8.10 arrows, in program guide, 5.5 aspect ratio, 8.5 audio adjustment, 8.3-8.4 AUDIO button, 3.7 audio/video input, 10.
DIRECTV Mobile Receiver/Controller User’s Guide connecting additional receivers, A.3A.21 connecting a DVR, A.16-A.21 connectors, receiver, A.4 control multiple receivers, 3.10-3.11 control other components, 3.9 coverage area, 1.5, 10.6 cross talk, 3.10 D daylight saving, 8.10 default settings, 8.10 delete mail, 8.9 description, system, 1.4 Designated Market Area (DMA), 10.8 diagram, system, 1.4 filter the program guide, 6.7-6.8 digital video recorder (DVR), A.16-A.21 footprint, satellite, 1.
Index I lights Voltage, 10.10 ice on antenna, 10.6 Receiver, 10.10-10.11 icons, channel banner, 4.3 Antenna, 10.10-10.11 icons, menu, 4.5 INFO button, 3.5 initialize a new access card, 8.12 INPUT button, 3.8, 10.7 install batteries, 3.11 interference, remote controls, 3.10 IR eye, 3.9 limit exceeded message, 7.4 limit access, 7.3-7.7 local channels, 10.8, A.11 location of RF converter, 10.9 lock icon, 7.4 lock override icon, 7.4 lock up, receiver, 10.8 J joystick, 3.5 K keyboard, 6.
DIRECTV Mobile Receiver/Controller User’s Guide P download, 2.4 multiple, A.3-A.21 part numbers, accessories, A.3 filter, 6.7 order additional, 3.10 future programs, 6.8 power switch, 2.3 load type, 8.10 primary, 9.6, A.7 preferences, 5.9-5.11 repair, 10.9 power indications, 10.10, 10.12 styles, 5.3-5.4 secondary, 9.6, A.7 power input, 10.5, A.4-A.5 use, 5.5 serial number, 10.13 passcode, 7.4 picture-in-guide, 4.4, 5.10 power switch, receiver, 2.3, 10.5 program, remote control, 3.9-3.
Index remote control ID, change, 3.10-3.11 location, 1.5 software versions, 10.14 repairs, 10.9 supported, 9.10 sort the program guide, 5.10 replace batteries, 3.11 reset system, 10.3 RF converter switch, 9.8-9.9 scan for satellites, 8.11 schedule programs, 8.6-8.8 connect to receiver, A.4 SEARCH button, 3.7 description, 1.4 search for programs, 6.9-6.11 distance from receiver, 10.8, A.5 secondary receiver, 9.6, A.7 RF level, 10.12 SELECT button, 3.5 RF modulator, A.5 select satellites, 9.
DIRECTV Mobile Receiver/Controller User’s Guide troubleshoot, 10.1 VOL button, 3.6 troubleshooting matrix, 10.4 Voltage light, 10.10 TURBO button, 3.4 volume, 3.6 TurboTune, 5.7-5.9 W turn beeper on/off, 9.5 WatchWizard, 6.9-6.11 turn DewShield on/off, 9.4 weak signal, 10.6 turn off the system, 2.5 weather, inclement, 10.3 turn on the system, 2.3-2.4 widescreen, 8.5 TV control, 3.6, 3.9 wiring diagrams, A.3-A.21 U unlock the system, 7.5 unstacked signal, A.11 V VCR control, 3.8, 3.
KVH Industries, Inc. • 50 Enterprise Center • Middletown, RI 02842-5279 U.S.A . • Phone: (401) 847-3327 • Fax: (401) 849-0045 • E-mail: info@kvh.com © Copyright 2006-2007, KVH Industries, Inc. DIRECTV is a registered trademark of DIRECTV, Inc. KVH, TracVision, and DewShield are official trademarks of KVH Industries, Inc. TVMobile_Receiver_UG_Cover_4.07 www.kvh.