User's Guide

SENSO8
LoRaWAN
IAQ Sensor
User Guide
Rev. 1.
2 Page
9
101-150 Unhealthy for Sensitive Group
151-200 Unhealthy
201-300 Very Unhealthy
301-500 Hazardous Flashing
Troubleshooting Guide
Symptom Fix
The LoRaWAN network server cannot receive
data from the sensor.
Check the configuration (activation mode,
frequency plan, device info and all security key)
on the LoRaWAN server and the sensor. If there
is any mis-match, the data cannot be sent to
the LoRaWAN network server.
The sensor cannot be configured via downlink
command.
Check the downlink command is sent as
CONFIRMED downlink message.
The alert is not cleared when the reading is
returned to the normal level.
For each alert, there is a hysteresis setting to
prevent the alert from triggering repetitively
when the reading fluctuates around the
threshold.
Example:
If the high temperature threshold is 30, it will
trigger an alert when the temperature is higher
than 30. The alert will be cleared when the
temperature falls below 29 (hysteresis is 1)
rather than 30.