User Guide

ARTS PDF Aerialist Professional User Guide
Troubleshooting
| CONTENTS | INDEX |
 Page 195 of 200
10.2. Forum
Are you having a problem that you can’t find in the Frequently Asked Questions? Then
perhaps you’ll find it on the ARTS PDF Forum. Visit the ARTS PDF Forum on our website
at
http://forum.artspdf.com.
10.3. Known Issues
Known issues of ARTS PDF Aerialist Professional:
LINKS
• When using the Productivity feature for All Links Report, Bad Actions Report, Bad
Bookmarks Report, Count links report and External Dependencies Report
commands, no reports are created. However, these functions will work with the
Batch Process feature.
• Creating a report on ‘External Dependencies’ the report on external dependencies
does not generate in CSV format, even when the option ‘Use csv format’ option is
checked in Preferences.
• Using the feature ‘Make all notes like this one’ in a batch process, the link
annotation will not change color.
STAMP
• When using a Text Stamp, Using a broken (dashed) line to outline the font
characters is invalid.
• When creating a new Profile, the drop down menu from ARTS PDF Aerialist
Professional tool button is not repopulated with new profiles. Once Acrobat is
restarted the list is displayed correctly.
• ARTS PDF Aerialist Professional only supports stamping JPEG and TIFF images in
Acrobat 5.0. To stamp other image file formats, we recommend first converting
the image to PDF then stamping as a PDF stamp.
LAYERS
• Attempting to create layers with a secured PDF document may force Acrobat to
quit.
• The preference ‘Remember Windows Position’ does not work under Windows
2000.
• Layers created from pages cannot be deleted if the preference ‘Group objects in
page layer’ is not selected.
• New pages or documents use the media box for the page size. For more
information please contact
[e-mail].