User Guide

ARTS PDF Aerialist Professional User Guide
Troubleshooting
| CONTENTS | INDEX |
 Page 194 of 200
Degrading Performance
“I have created a custom tool, but every time I try to use it, it seems to degrade the
performance of ARTS PDF Tools.”
If you create a tool with many multiple commands (e.g. 200), the performance of ARTS
PDF Tools will decline based on the system specifications. You should rethink the way in
which you are performing the task so as to utilize less commands.
Missing Predefined Tools
“I've looked at your list of tools and not all of them are in my predefined toolbar?”
Some toolbar buttons have been removed for Acrobat 5.0/6.0 compatibility.
No Tool Manager
“I can't see the 'Add or Remove Tool – The Tool Manager' button anywhere. It's not
even under the ARTS PDF Tools menu item. Where do I find it?”
For this button to display you must have an existing ARTS PDF Tools toolbar (not
including the ARTS PDF Tools Admin toolbar). You have the option of either creating or
importing a new toolbar. Remember to restart Acrobat after creating or importing the
toolbar and ensure that the toolbar is not hidden for the toolbar button to display.
Folders not read
“When I open the watched folders dialog I get a message ‘One or more watched folders
are not read’. What does this mean?”
A sequence, associated with one or more of the watched folders, has been deleted. As a
result, the watched folder has been removed from the list.
General
“I am having a problem with ARTS PDF Aerialist Professional and it is not covered in this
FAQ. What can I do?”
• Visit our ARTS PDF Forum (
http://www.artspdf.com/) to talk with ARTS PDF technical
support and other ARTS PDF product users. Search the existing discussions and/or
post your own questions. Each ARTS PDF product has it own dedicated discussion
area.
• Email
[e-mail] and one of our team will reply as soon as possible.