User Guide

ARTS PDF Aerialist User Guide
Troubleshooting
8.3. Known Issues
Known issues of ARTS PDF Aerialist:
Links
• When using the Productivity feature for All Links Report, Bad Actions Report, Bad
Bookmarks Report, Count links report and External Dependencies Report
commands, no reports are created. However, these functions will work with the
Batch Process feature.
• Creating a report on ‘External Dependencies’ the report on external dependencies
does not generate in CSV format, even when the option ‘Use csv format’ option is
checked in Preferences.
• Using the feature ‘Make all notes like this one’ in a batch process, the link
annotation will not change color.
Stamp
• When using a Text Stamp, Using a broken (dashed) line to outline the font
characters is invalid.
• When creating a new Profile, the drop down menu from ARTS PDF Aerialist tool
button is not repopulated with new profiles. Once Acrobat is restarted the list is
displayed correctly.
• ARTS PDF Aerialist only supports stamping JPEG and TIFF images in Acrobat 5.0.
To stamp other image file formats, we recommend first converting the image to
PDF then stamping as a PDF stamp.
8.4. Updates
To ensure you are up-to-date with the most recently released bug fixes and new
features; check that you have the latest version of ARTS PDF Aerialist installed.
To check if your version is the latest:
1. Start Adobe Acrobat.
2. On Macintosh, choose Acrobat > About Third-Party Plug-Ins > ARTS PDF
Aerialist. On Windows, choose Help > About Third-Party Plug-Ins > ARTS PDF
Aerialist
3. Choose Product Info and click Updates.
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