User's Manual

12
TROUBLE SHOOTING
PROBLEM
If you have followed the instructions and are having difficulty operating the unit, locate
the PROBLEM in the left column below. Check the corresponding POSSIBLE CAUSE
column to locate and remedy the problem.
POSSIBLE CAUSE SOLUTION
No sound when
playing audio via
Bluetooth
Your Bluetooth device has
not been paired properly.
Pairing your Bluetooth device
according to the “PAIRING
YOUR BLUETOOTH DEVICE”
section.
The volume control of your
Bluetooth device is set too
low.
Increase the volume of your
Bluetooth device.
The volume control of the
Bluetooth speaker is set too
low.
Increase the volume of the
Bluetooth speaker by pressing
the Volume “+” button.
No sound when
playing audio via
AUX IN
Audio cable has not been
connected properly.
Check the connection of audio
cable at the Bluetooth speaker
and the audio device.
Audio cable has breakage. Use another audio cable for
connection.
The volume control of you
Bluetooth device is set too
low.
Increase the volume of you
Bluetooth device.
The volume control of you
Bluetooth speaker is set too
low.
Increase the volume of the
Bluetooth speaker by pressing
the Volume “+” button.
Sound comes
from only one
speaker when
playing audio via
AUX IN
Mono audio cable is used. Make sure the audio cable is a
stereo type.
The audio cable was
damaged.
Replace the audio cable of
stereo type
The person whom
you call via
speakerphone
cannot hear your
voice clearly.
You are not facing to the
front side of the Bluetooth
speaker.
Face to the front side of the
Bluetooth speaker.
You are too far from the
Bluetooth speaker.
Close to the front side of the
Bluetooth speaker.