Specifications

www.udtinstruments.com
8581 Aero Drive – San Diego, CA 92123 ● U.S-A ● [phone] ● Fax [phone]
Product Warranty
Warranty Provisions
UDT Instruments warrants the items delivered
hereunder to be free from defects in material and
workmanship, and to conform to current UDT Instruments
specifications at the time of sale. Purchaser shall have a
period of one year from date of acceptance of the items to
return deficient items to UDT Instruments for correction.
Material will be considered accepted 30 days after receipt
by purchaser unless UDT Instruments is notified of
acceptance earlier.
UDT Instruments agrees to repair or replace at the
place of manufacture, without charge, all items returned,
transportation
prepaid, for inspection at the UDT
Instruments factory within the warranty period, provided:
(1) such inspection discloses to the satisfaction of UDT
Instruments that the defects are as above specified; and, (2)
the material has not been subjected to misuse, improper
maintenance, negligence or accident, damaged by excessive
radiation, voltage, current or otherwise damaged by misuse.
The item returned shall only be accepted when
accompanied by a written statement setting forth the nature
and suspected cause of the alleged deficiencies.
This warrant is expressly in lieu of all other
warranties, express, implied or statutory, and all other
obligations or liabilities on the part of UDT Instruments. In
no event shall UDT Instruments be liable for claims,
demands or damages of any nature, however denominated,
except that UDT Instruments liability shall be to repair
defective items at its factory, or supply replacement parts in
accordance with the terms of this warranty.
When equipment is shipped FOB UDT Instrument's
factory, and when said equipment fails to perform according
to specifications upon receipt, a claim should be made
immediately against the shipping agency.
SHIPMENT AND PAYMENT
UDT Instruments payment terms are NET 30 days.
Shipment will be made FOB Baltimore, Maryland
.
Warranty Return Procedures
Note: If this device has warranty and
calibration seals, all warranties and calibrations are
void if these seals are broken.
1. Please review terms of purchase and date of
shipment to determine if product is warranted and
whether or not it is within warranty period.
Adjustment cannot be made for product out of
warranty.
2. If product is subject to warranty, prior to
return of product, telephone, write or fax UDT
Instruments at the above address.
Product malfunctions should be reported to the
Sales Department at the earliest possible time, since
there are many occasions when technical assistance
may obviate the need for returning products or can
prevent product damage. Upon verification that
warranty service is required, the Sales Department will
issue a Return Material Authorization number (RMA
number). The RMA number
must appear on the
outside of the shipping container for proper receipt.
3. It is necessary in all instances that the "return
report" form be completed. Please photocopy and fill
out the return report located in your product manual.
4 Repack the product carefully in the same
manner it was originally packaged, preferably using
the original shipping carton and packaging material.
Pack the completed "return report
" with the product
making sure the RMA number is clearly visible on the
outside of the container. Ship the product prepaid to
UDT Instruments.
5. UDT Instruments will advise your company of
its' findings as to warranty consideration at the earliest
possible time.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com