User Guide

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SERVICE
The following information is provided in the unlikely event that your unit requires
service.
1) Be sure that the unit is the cause of the problem. Check to make sure the unit has
the proper power supplied, all cables are connected correctly, and the cables
themselves are in working condition. You may want to consult with your dealer for
assistance in troubleshooting or testing your particular configuration.
2) If you believe the ART unit is at fault, go to
www.artproaudio.com. You may
contact Customer Service for more assistance, or directly request a Return
Authorization for service in the “resources” area of the website.
3) If you are returning the unit for service, pack the unit in its original carton or a
reasonable substitute. The original packaging may not be suitable as a shipping
carton, so consider putting the packaged unit in another box for shipping. Print the
RA number clearly on the outside of the shipping box.
4) Include, with your unit, a note with the RA number and your contact information
including a daytime phone number, preferably attached to the top of the unit.
Fill in the following information for your reference:
Date of purchase: _________________________
Purchased from: __________________________
Serial Number: ___________________________