Owner`s manual
15
WARRANTY AND LIABILITY LIMITATIONS AND DISCLAIMER
LIMITED WARRANTY
Sentrol, Inc. warrants to the purchaser that under normal use and service, its products will be free from
defects in material and workmanship as follows: Control Panels and accessories - 24 months from date
of manufacture; Sensors and accessories - 60 months from date of manufacture. Sentrol, Inc.’s
warranty obligation is limited to repairing or replacing (at Sentrol, Inc.’s sole option) equipment which
has been, during the warranty period and not more than thirty 30 days after discovery, reported to
Sentrol, Inc. as defective in material or workmanship and is so found to be by Sentrol, Inc. upon
inspection. For the purposes of this Warranty, Purchaser refers to wholesale purchaser, installer and
retail purchaser. Retail purchaser must, however, in the case of defect, contact the person or entity who
installed and maintains the product who in turn should contact Sentrol, Inc. in accordance with the terms
of this Limited Warranty.
Examination and repair or replacement of such equipment will be performed at Sentrol, Inc.’s. facilities
located in Hickory, North Carolina with no charge to purchaser for service time expended, except as
otherwise stated in this Warranty Limitations and Disclaimer. Equipment to be examined, replaced or
repaired at Sentrol, Inc.’s facilities must be returned to Sentrol, Inc. by purchaser within the warranty
period, insurance and transportation charges prepaid. Prior to the return of the equipment, wholesale
purchasers or installers shall obtain a return authorization number from Sentrol, Inc.’s Customer Service
Department. Retail purchasers are to contact the person or entity who installed and maintains the
product. Under no circumstance Sentrol, Inc. will be responsible for expenses or labor incurred in
removing and reinstalling its products from the retail purchaser’s location. If examined equipment is
found not to be defective or is not for some other reason within the warranty coverage, Sentrol, Inc.’s
service time expended will be charged to purchaser.
Purchaser shall be responsible for all maintenance, service, replacing expendable parts, making minor
adjustments and performing operating checks, all in accordance with procedures outlined in Sentrol
Inc.’s operation manual. This Warranty shall not apply to any product failure that results from
purchaser’s failure to properly maintain, service, adjust, inspect and test the product in accordance with
Sentrol, Inc.’s operation manual.
WARRANTY LIMITATION AND EXCLUSION
The repair or replacement of any product under this Warranty Limitation and Disclaimer shall in no event
extend the term of the warranty beyond the original term set forth herein.
Sentrol, Inc. will have no further warranty obligation under this agreement if the equipment is subject to
tampering, abuse, misuse, electronic disruption, negligence, accident, flood, fire, acts of God, improper
installation, application or programming, improper maintenance or repair, alteration, repair or installa-
tion by an unauthorized installer or repair facility, improper storage, transportation or handling, or if
purchaser fails to perform any of the procedures set forth in the manual, and/or instruction sheet;
specifically, the equipment must have been installed in accordance with the instructions and operated
in accordance with the instructions. In particular, the unit must be programmed for regular test and the
tests must be conducted on a regular basis, but no less often than once per week.
This Warranty does not apply to components or parts manufactured by any person or entity other than
Sentrol, Inc.
Any repair or replacement of product within this Warranty must be performed by Sentrol, Inc.