Specifications
Table Of Contents
- CD Table of Contents
- Safety and Standards
- License Key Information
- Quick Reference Guide
- SelfCheck™ System Overview
- Preparing Your Library for Patron Self-service Check-out
- Components
- Communication
- Bar Codes
- Starting the SelfCheck™ System
- Shutting down the SelfCheck System
- Starting the SelfCheck™ Manager Software
- SelfCheck™ Manager Procedures
- SelfCheck™ System Statistics Viewer Procedures
- General Maintenance
- Frequently Asked Questions and Troubleshooting
- Obtaining Service and Supplies
Patron Error Messages
The messages below occasionally display to a patron using the
SelfCheck™ System.
“A system error has occurred - please
advise library staff"
“You cannot borrow this item. Please
take it to the desk"
“You cannot renew this item.
Please take it to the desk"
“CARD HAS BEEN DISABLED
Please take your card to the desk"
“Item removed before loan complete"
“Cannot proceed with this loan"
“You took too long to enter your PIN"
“Printer Problem - contact library staff"
“Please remove your card"
“Please remove your card to continue"
“Please take your card to the desk"
“Please take this item to the desk"
“Please try again"
“Unknown bar code"
“Unable to read card try again" (Bar Code Scanner)
“Unable to read card try again" (Magnetic Card Reader)
Printer Problems
If the printer is not printing receipts, make sure that the printer's
power switch is on, and that the printer paper is loaded and properly
aligned.
Patron screen display information is inadequate
Make sure the desired patron information is selected on the
Policy/Display setup screen.
78-8123-7438-3 Rev B, 060-A
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