SelfCheck System Model 6210/7210 Staff Guide 3M Library Systems 3M Center, Building 225-4N-14 St. Paul, MN 55144–1000 1–800–328–0067 http://www.3M.com/library Copyright © 2003, 3M IPC. All rights reserved. 78-8123-7438-3 Rev. B, 060-A Software Version 3.
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Table of Contents Safety and Standards......................................................... 1 Intended Use .............................................................................................1 SelfCheck System Operations ............................................................1 Automated Circulation System (ACS) Provisions .....................................1 Warning Statements and Safety Instructions ............................................2 Explanation of Labels and Symbols.........
Circulation Procedures......................................................................18 Display Procedures...........................................................................18 Message Procedures ........................................................................19 SelfCheck™ System Statistics Viewer Procedures ................................21 Item Statistics Definitions..................................................................21 Patron Statistics Definitions ...................
Safety and Standards Please read and understand all safety information before operating this equipment. Intended Use The 3M™ SelfCheck™ System allows library patrons to check out and check in library items on their own. The library items must have bar codes attached that can be read by the scanner. The system performs check-in and checkout procedures through communication with the automated circulation system (ACS) interface module.
Warning Statements and Safety Instructions Explanation of Labels and Symbols Refer to accompanying documents. Risk of electric shock. Refer all servicing to manufacturer. WARNING This equipment contains high voltage. Do not remove protective panels. Only 3M factory-trained technicians should service this equipment. CAUTION CAUTION Using controls or adjustments, or performing procedures other than those specified herein may result in hazardous laser light exposure. This product contains laser devices.
CAUTION CAUTION Assembled unit weighs 125 lbs. [56,8 kg]. Do not attempt to lift assembled unit alone. Never lift unit from the front. Lifting from the front may cause the coil assembly to break and falling parts may cause injury. CAUTION Danger of explosion if internal battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
EMC Compliance USA and Canada FCC Radio Frequency Rules and Regulations This equipment has been tested and found to comply with the limits for a Class A device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Industry Canada Radio Frequency Rules and Regulations This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur lemateriel brouilleur du Canada.
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License Key Information The SelfCheck™ System requires a license key before it can be operated. The license key also enables the options that are purchased separately from the system. Options for the SelfCheck system include: Video Check-in/Checkout Unit (VCU) Magnetic Stripe Card Reader Check-in Multiple Languages (up to four) Smart Card Store and Forward Patron Selectable Check-in/Checkout Enable the SelfCheck system by performing the following procedure: 1 Select License Key from the Configure menu.
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Quick Reference Guide SelfCheck™ System Overview Welcome to the 3M SelfCheck System! Please take the time to read through this guide to help you understand how your SelfCheck system works. Keep it accessible when the system is in use. It will serve as a reference guide when questions arise. The SelfCheck system allows library patrons to check out books on their own. The system emulates the check-in and checkout procedures performed by a librarian.
Preparing Your Library for Patron Self-service Check-out A number of requirements must be met for the installation and operation of the SelfCheck system. These requirements include adequate space and environmental conditions, electrical power connection, connection to the automated circulation system (ACS), and staff training. Installation Checklists Before installation can occur, personnel in your library will be asked to fill out the SelfCheck™ System Checklist.
Preparing Library Patrons for the SelfCheck System To prepare library patrons for using the SelfCheck system, thoroughly review the SelfCheck system documentation. Then, consider scheduling patron orientation sessions to demonstrate the operation of the system. Demonstrate each different process for checking in and checking out items from your library. For example, using the Video Checkout Unit (VCU) to checkout videos.
Components The SelfCheck™ System consists of the following components: (1) Color Monitor (2) Bar Code Scanner (3) Keypad (4) Magnetic Card Reader (optional) (5) VCU (Video Checkout Unit)(optional) (6) Receipt Printer (built-in paper cutter optional) Multiple Book Detector (MBD) (internal) Desensitizer (internal) Network Interface Card (internal Digital Identification (internal) 1 2 4 3 5 6 The 3M SelfCheck System Color Monitor A color monitor mounted on top of the SelfCheck system displays graphic instr
Magnetic Card Reader The magnetic card reader can read magnetic stripes that conform to the ABA (American Banking Association) industry standard. It can read both numeric and alphanumeric data from the magnetic stripe if the data is recorded on track 1, track 2, or track 3. Typically, alphanumeric data is recorded on track 1, numeric data is recorded on track 2, and alphanumeric data is stored on track 3. The default selection for SelfCheck™ System operation is track 1.
Desensitizer The desensitizer contains electronics housed beneath the book cradle on the SelfCheck system that desensitize and re-sensitize Security Strips. When a book is approved for checkout by the circulation system, the detection strip in the book is desensitized. The SelfCheck system is designed to prevent patrons from checking out more than one item on the same item bar code using the Multiple Book Detector (MBD).
Communication This system sends and receives information from the automated circulation system (ACS). This information is exchanged in a manner consistent with 3M’s Standard Interface Protocol (SIP-1 or SIP-2). This system also communicates with patrons by identifying the patron's ID and leading them through the process of checking out materials. The SelfCheck™ System displays correction instructions to help the patron solve problems.
Starting the SelfCheck™ System 1 Turn ON the power switch on the back of the SelfCheck™ System. 2 Log in using your designated password if required. The system automatically starts the SelfCheck system program. Shutting down the SelfCheck System Press **316# on the keypad and wait for the screen message indicating it's safe to turn the system off, then turn OFF the power switch on the back of the system.
SelfCheck™ Manager Procedures This section contains common procedures for configuring and adjusting the SelfCheck Manager. Mode Procedures Use the following procedures to set the SelfCheck system in different modes of operation: Mode menu SelfCheck Mode Select SelfCheck from the Modes menu. This starts the SelfCheck program while leaving the SelfCheck Manager active. You can use this to observe changes to the SelfCheck program while adjusting the configuration.
Circulation Procedures SelfCheck System Use: Check-in, Check Out, or Patron Selectable The SelfCheck system is used to check-in or checkout library items. The SelfCheck system may be set to allow the patron to choose check-in or checkout, or it may be set for check-in or checkout only. 1 Click Policy from the Configure menu. 2 Click the Circulation tab on the Policy Properties window. 3 Click the button next to the desired mode. 4 Click OK.
Message Procedures Editing Message Screens This procedure details how to change the text on the screens the library patron sees. 1 Click Messages in the Configure menu. 2 Select a Screen and, if necessary, a Language from the drop-down menus. 3 Click Edit Messages…. The Edit Messages window appears. 4 Double-click the line of text you want to edit in the Edit Messages window. The line of text is then loaded into the Message Composition Tool.
Editing Text with the Message Composition Tool If your operating system version is English and the message text you are editing is English then you may use your keyboard to type a line of text. If the text of the message is in a language other than English, you can double-click characters, including spaces, in the character matrix to add to the message line below. You can also drag a character from the character matrix to the message field.
SelfCheck™ System Statistics Viewer Procedures The SelfCheck™ System Statistics Viewer allows you to view patron and item data generated by the SelfCheck system. The data is automatically stored in a database that the Statistics Viewer accesses. The Statistics Viewer also allows you to print and export reports and graphs. Item Statistics Definitions The following list of definitions describes the valid values for each item statistic. Examples of item statistics screens appear on the right.
Patron Statistics Definitions The following list of definitions describes the valid values for each patron statistic. Examples of patron statistics screens appear on the right. OK The number of patrons that have been successfully validated by the SelfCheck system via the circulation system. Refused The number of patrons that were refused service due to the following: Patron previously blocked by SelfCheck system. Patron is on blocked patron list during Off-line processing.
Viewing Patron and Item Data Use the following steps to view patron and item data through the SelfCheck Statistics Viewer: 1 Click Start>Programs>3M SelfCheck SelfCheck Statistics> Statistics Viewer. The 3M SelfCheck™ Statistics window appears. 2 3 In the left pane of the 3M SelfCheck™ Statistics window, click the report or graph you wish to view. Click the + symbol in front of Items or Patrons to view their subfolders, and see the list of reports/graphs that are available.
4 If you wish to specify a custom date range, use the following steps: a Click the drop-down menu in the Range field and choose Custom. b Click the drop-down menu in the From field and then click the desired start date on the calendar. c Click the drop-down menu in the To field and then click the desired end date on the calendar. Use the side arrows to change the month on the calendar. 5 Range Calendar drop-down menu Click the icon to the right of the To field.
Printing Reports and Graphs Use the following steps to print a report or graph on a printer connected to the SelfCheck™ System, or connected to a computer with the SelfCheck™ Manager software installed: 6 7 Click the desired report or graph to be printed from the left side of the screen. Click 3M SelfCheck Statistics window – Steps 1 and 2 . The Printer Setup window appears. The Current Printer indicates where the report or graph is printed.
3 4 Click the drop-down menu in the Format field in the Export window and select from the following export file formats: Adobe Acrobat (.PDF) Character-separated values Comma-separated values Crystal Reports (.RPT) Data Interchange Format Excel HTML DHTML Lotus 1-2-3 ODBC Paginated Text Record Style Report Definition Rich Text (.RTF) Tab-separated text Tab-separated values Text Word for Windows XML Export Options window Click OK. The Export Options window displays.
General Maintenance Replace the Printer Paper When the printer paper runs out, use the following steps to replace it with a new roll of paper: To order printer paper rolls, refer to "Obtaining Service and Supplies" in this guide. 1 Shut down the SelfCheck™ System (refer to "Shutting down the SelfCheck System" in this guide). 2 Open the right side panel of the SelfCheck system. 3 Slide the printer assembly out of the model 6210 chassis.
Clean the Proximity Sensor Cavities The SelfCheck™ System program uses proximity sensors installed in the book cradle to determine when a book has been placed on the cradle. If the proximity sensor cavities become blocked with dirt and debris, the proximity sensors may not work properly. Clean the proximity sensor cavities as needed.
Frequently Asked Questions and Troubleshooting Use the following procedures to perform basic troubleshooting tasks on the SelfCheck™ System: How do I increase or decrease the volume of happy/sad tones? The volume control knob is located behind the door in the front center of the machine. Turn clockwise to increase the volume and counter-clockwise to decrease the volume. SelfCheck System is not Responding Possible cause Solutions No AC power. There is a computer problem with the system.
Patron Error Messages The messages below occasionally display to a patron using the SelfCheck™ System. “A system error has occurred - please advise library staff" “You cannot borrow this item. Please take it to the desk" “Please remove your card" “Please remove your card to continue" “Please take your card to the desk" “Please take this item to the desk" “You cannot renew this item.
Obtaining Service and Supplies Printer Paper and other Supplies To order printer paper and other supplies in the U.S., call 1-800-3280067, option 2. Outside of the U.S., call your local 3M office. The following supplies are recommended: Thermal Printer Paper Part number 78-8121-0609-0 (Case of 16 rolls) Width 3 inches [76 mm] Diameter 6 inches [152 mm] Length 650 feet [198 m] If you order the part number 78-8121-0609-0, you will receive a case of 16 - 650 foot (198 m) rolls of printer paper.
List of Machines and Serial Numbers Machine Number (assigned by library) 32 Model Number Serial Number Troubleshooting Log 78-8123-7438-3 Rev B, 060-A
