User guide

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Copyright ©2011 ARRIS Group, Inc. All rights reserved. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
Reset Button
There are two modes to the reset button located on the back of your Alpha Media
Gateway:
1. To reset all the Alpha Media Gateway functionality, excluding Wi-Fi, press and
release the reset button.
2. To reset the router and Wi-Fi to the factory defaults, press and hold the reset
button for ten seconds or more. You will know that you’ve held the button long
enough when the Record light flashes.
LED Display
The following LED displays are visible on the Alpha Media Gateway:
Power LED - appears when the Alpha Media Gateway is currently powered on.
Link LED - appears when a computer is connected directly via Ethernet to the
Alpha Media Gateway
Tel1 LED - appears when the first telephone line is provisioned and functioning.
Tel2 LED - appears when the second telephone line is provisioned and function-
ing.
Battery LED - appears when the battery is present and charged.
MOCA LED - appears when the Alpha Media Gateway is currently connected to
an Alpha Media Player.
Wi-Fi LED - appears when the Wi-Fi is on and connected.
Recording - glows red when the Alpha Media Gateway is currently recording.
Wireless Network Configuration
When your installer leaves your home after setting up your Whole Home Solution,
your network will be configured and functional.
There are a few settings that you may want to alter at some point in the future that
are accessible from the Gateway’s eRouter website at http://192.168.100.1
The default user name to log in to the website is Admin. Your installer should leave
you with information about the login password.
You may, at some point, want to change the following settings:
SSID: The default SSID for your router is taken from the Alpha Media Gateway
serial number on the bottom of the Gateway. You have the option to change the
SSID to a more friendly, recognizable name.
Passphrase: The passphrase for your wireless network is printed on the label on
the bottom of your Alpha Media Gateway. You may want to change this pass-
phrase initially to something more secure. In addition, you may want to change it
periodically to maintain security levels.
RF Channel: If you’re experiencing interference from a neighbor’s wireless net-
work, for example, try changing the RF channel frequency.
If, at any point, you forgot your SSID or passphrase and need to access them to
add additional devices to your network, you can use the reset button to reset the
router to default settings. See the previous section for details.
Connecting Devices to Your Network
If you are using a wireless network, you will need to enter the SSID and pass-
phrase to connect additional devices. Each device that you connect should have
instructions on where to enter this information.
If you are using a wired network, you may need to configure the TCP/IP settings
on the computers you are connecting after you attach the Ethernet cable.