User guide
122 123
Copyright ©2011 ARRIS Group, Inc. All rights reserved. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
Alpha Media Gateway
Hardware
There are a number of features of the Alpha Media Gateway
device that you might want to interact with.
External Hard Drive
You can expand the amount of hard drive storage on your Alpha Media Gateway
by connecting a DVR-certified eSATA external hard drive.
When you first insert the external drive into the Alpha Media Gateway, you’ll see
a dialog on all connected Alpha Media Players indicating that the drive needs to
be formatted. You can choose to respond on any Alpha Media Player; formatting
can take up to 30 minutes, and you will lose any existing content on the drive. You
will receive notification when the formatting is complete.
Before you physically disconnect an external hard drive, you must eject it using
software. Although the external hard drive is connected only to the Alpha Media
Gateway, you can eject an external hard drive using any Alpha Media Player.
To disconnect an external hard drive, from any Alpha Media Player, go to the
Settings category on the main menu and choose External Hard Drive. Choose
disconnect and wait for notification that you may now disconnect the drive.
Setting Up Your External Hard Drive:
1. Plug the eSATA connector into the eSATA port on the rear of the Alpha Media
Gateway.
2. Wait for the confirmation on all of your Alpha Media Players that the Alpha
Media Gateway recognizes the external hard drive. You will receive this confir-
mation on all Alpha Media Players and can respond on any that’s convenient.
3. If this is the first time this hard drive has been connected to this system, or if
the hard drive is not properly formatted for any reason, the system will ask if
you want to reformat the external hard drive. (Reformatting deletes all data
on the hard drive). Select yes to confirm the reformatting of the external hard
drive.
4. Once the external hard drive is recognized and properly formatted, the sched-
uler will include the additional space in scheduling decisions.
Disconnecting Your External Hard Drive:
Disconnecting an external hard drive while it is in use (playing a recording or
recording a show), can result in corrupting stored data.
1. Manually stop all recordings in progress by selecting the program card in the
main menu, and then choosing stop recording.
2. In the Settings category, select the External Hard Drive card.
3. Select disconnect, and then press OK.
4. You may be presented with a message that the drive is still busy. If this hap-
pens, please repeat the disconnect process at a later time.