User manual

Diagnostics

VMS1100 Hybrid QAM/IP Video Media Server • Installation and Operation Manual

365

-095-25654 x.1 This document is uncontrolled pending incorporation in an ARRIS CMS

Diagnostics

Diagnostics are displayed on the onscreen display (OSD) and VMS1100 front panel display. You can access,

control, and navigate through the diagnostic screens using the VMS1100 front panel controls or remote

control. The diagnostics confirm proper installation, including the following:

• Checking error states and signal integrity

• Identifying the cable terminal on the network

• Verifying communications with the headend

The following information applies to the diagnostics outlined in this section:

• All indicators are in decimal notation, unless noted otherwise.

• All signal level and quality indicators use a 1% to 100% scale, unless noted otherwise.

• All sample displays are illustrative; actual data may differ from the examples provided in this manual.

Note: All sample displays used in this manual are for illustrative purposes only. The actual data may differ

from the examples provided.

Accessing the Diagnostics

Do the following to start using the diagnostics:

1. Make sure the VMS1100 is powered ON.

2. Choose either method below to access the User Settings screen:

ο BUI menu

Press and hold the D key on the IR remote control for five seconds and then release the key to display

the BUI Main Menu. Select 01 Diagnostics on the BUI main menu.

ο Manually configure the user settings

Press Power and then immediately press Select on the remote control twice to open the Diagnostics

main menu. This method will power OFF the application and is not recommended if diagnostic

information is needed for video or session status.

The Diagnostics main menu will display on the OSD and d01 will appear in the VMS1100 display panel

window.