User manual

Universal Motor Controller UMC-4 – User Manual – V 02/2015 Page 51 of 54
Troubleshooting
Problem
Symptom
Remedy
Software update
failed
During the update, the
status LED ceases to
blink (is solid green), or
it blinks with a constant
duty cycle and the unit
does not re-start by
itself.
Restart the UMC-4 manually
by pressing the POWER
button for 6 seconds or
more, until the LED goes off;
wait 3 seconds and restart
the unit. If it still doesn’t
start, contact ARRI Service.
UMC-4 does not
power up
The UMC-4 does not
boot up after pressing
the POWER button.
The internal lithium battery
might be empty. Press the
power button for 3-5
seconds to power up the
UMC-4. Have the internal
battery replaced by ARRI
Service.
ARRI Service Contacts
Munich, Germany
Arnold & Richter Cine Technik
[phone]
[e-mail]
Business hours:
Mo. - Fr. 9:00 - 17:00 (CET)
London, Great Britain
ARRI CT Limited
[phone]
[e-mail]
Business hours:
Mo. - Thu. 9:00 - 17:30 (GMT)
Fr. 9:00 - 17:00 (GMT)
Milan, Italy
ARRI Italia S.r.l.
[phone]
[e-mail]
Business hours:
Mo. - Fr. 9:00 - 18:00 (CET)
Burbank, USA
ARRI Inc. West Coast
[phone]
[e-mail]
Business hours:
Mo. - Fr. 8:15 - 17:00 (PST)