Specifications

9
SERVICE
service
For AROS, a product is not technologically complete unless it
“incorporates” a level of support that resolves users’
problems. High resolution capacity, low intervention times:
this formula has been one of the keys to its success on the
domestic and European markets. A formula that finds
concrete application in services such as Teleguard, the
remote support service that remotely manages and controls
the UPS 24 hours a day. Choosing AROS means being able
to connect on-line with the Control centre, being informed in
real time on the status of the UPS and obtaining immediate
action in emergencies. AROS combines this advanced
service for its users with training activities for technical and
commercial operators, on its own premises or at the
customer’s site.
AROS offers a technical consultancy and pre-sales service and provides
end users, installers and design engineers with on-line support to
determine the best AROS product for the required application.
An excellent way to find out what it means to AROS to be its customers’
partner.
The service rendered to customers
every day makes AROS a partner.