Technical Specifications

24 armstrong.com
ARMSTRONG
®
RESIDENTIAL CEILING SYSTEMS—LIMITED WARRANTIES
What Our Warranties Mean
Our warranties are our promise to you that the
Armstrong
®
ceiling and Armstrong installation materials
you’ve purchased will be free from manufacturing
defects. Because our products are designed
and engineered to be used together for the best
performance possible, we warrant that Armstrong
ceilings and Armstrong installation materials, if used
together, will be free from manufacturing defects as
outlined below.
Please read all of the following terms carefully as this
warranty may be affected by installation methods and
materials used and site conditions. Armstrong does not
authorize any person to assume or extend any other
warranty obligation or liability on its behalf.
What will Armstrong do?
If a manufacturing defect does occur within the terms
and conditions of this warranty, you will be supplied with
new material to replace the defective ceiling product,
the replacement materials will be of the same or similar
design and quality.
What does this warranty not cover?
• Damage that may occur due to Abnormal Conditions
described above is not covered by this warranty.
• This warranty does not cover damage caused by
improper maintenance, improper installation, or by
use contrary to our recommendations, such as use
outdoors or on surfaces other than ceilings.
• This warranty does not cover normal wear and tear
or shade changes due to exposure to smoke, fumes,
leaks, or abuse.
• This warranty does not cover labor charges to
replace obvious visual defect in the material at time
of installation.
• We exclude and will not pay any consequential or
incidental damage, loss or expense other than to the
ceiling system itself.
• This warranty is not transferable and applies to the
original purchaser only. It does not apply to materials
graded second or odd lot.
• This warranty does not cover differences between
samples or product photographs and actual product
purchased.
Additional Note: Armstrong cannot guarantee that the
published surface burning characteristics, fi re resistance
ratings, acoustical performance, dimensional stability/
sag or light refl ectance will remain the same after
repainting panels. All warranties will be voided by fi eld
painting.
How do you get service?
You must notify the retailer who sold you the material, in
writing, of any product failure covered by this warranty
within 30 days of fi rst observation of failure. If you are
unable to contact your retailer, or if you notifi ed your
retailer of a defect and have not received satisfaction,
please contact us at:
Armstrong World Industries, Inc
Attn: Customer Focus Center
P.O Box 3001, Lancaster, PA 17604
1-877-Armstrong (276-7876), option #8,
extension 6253
email: [e-mail]
Fill out complaint form at:
www.armstrong.com/ceilingcomplaintform
www.armstrong.com
How does state law apply?
This warranty gives you specifi c legal rights and you
may also have other rights, which vary from state to
state. Some jurisdictions do not allow exclusion or
limitation of incidental or consequential damages or
other limitations on implied warranties, so the
limitation(s) or exclusion(s) in this warranty may not
apply to you.
THIS EXPRESS WARRANTY CONSTITUTES THE
ENTIRE OBLIGATION OF ARMSTRONG AND
THERE ARE NO OTHER WARRANTIES EXPRESS
OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY USE OR
PURPOSE WHATSOEVER. ARMSTRONG’S LIABILITY
IS LIMITED TO THAT SET FORTH BELOW IN THIS
WARRANTY. ARMSTRONG IS NOT LIABLE FOR ANY
INSTALLATION OR REMOVAL COSTS UNDER THIS
WARRANTY. NOR IS RESPONSIBLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OR COSTS UNDER
THIS WARRANTY.
Ten Year—Thirty (10/30) Year Limited
Warranty for High Performance Ceiling
Systems
High Performance Ceiling Products
922 Fine Fissured,™ 928 Fine Fissured,™ 932 Fine
Fissured,™ 1728BL Fine Fissured™ Black, 271
Sahara,™ 273 Sahara,™ 241 SuperTuff,™ 404
Pebbled Fiberglass, and 954 Classic Fine Textured.
This product list is subject to change. Please refer
to our website at www.armstrong.com or contact
our Customer Focus Center at 1-877-Armstrong
for the most current information.
The Armstrong ceiling products listed above are
warranted to be free from defects in materials or factory
workmanship for 30 years from the date of installation
when installed using an Armstrong suspension system
and used under normal conditions. If these products
are not installed using an Armstrong suspension
system the Armstrong ceiling products listed above are
warranted to be free from defects in materials or factory
workmanship for 10 years from the date of installation
when installed under normal conditions. (Except for
obvious defects in materials or factory workmanship,
which Armstrong must be notifi ed of within 30 days of
the date of installation.)
Armstrong suspension systems are warranted to be
free from the occurrence of 50% red rust as defi ned by
ASTM D610 test procedures for 30 years from the date
of installation, when installed with the Armstrong ceiling
panels listed above and in accordance with Armstrong’s
written installation instructions.
Warranty Conditions
All ceiling products must be installed and maintained
in accordance with Armstrong’s written installation and
maintenance instructions for that product in effect at
the time of installation.
This warranty is not transferable and applies to the
original purchaser only.
Prior to installation, the ceiling product must be kept
clean and dry in an environment that is between 32°F
(0°C) and 120°F (49°C) and not subject to Abnormal
Conditions. Abnormal Conditions include exposure to
chemical fumes, corrosive agents (such as chlorine),
vibrations, fi re, and water, freezing temperatures,
accident or any other form of abuse, or excessive dirt or
dust buildup. If subject to Abnormal Conditions, where
possible, the products should be removed immediately
and replaced once the conditions are normal.
Installation of the products shall be carried out where
the temperature is between 32°F (0°C) and 120°F
(49°C). It is not necessary for the area to be enclosed
and for HVAC systems to be functioning and in
continuous operation. All wet work (plastering, concrete,
etc.) must be complete and dry, and the products must
be protected from the elements such as rain, snow, etc.
These systems cannot be used in exterior applications,
or where standing water is present due to high humidity,
or where moisture will come in direct contact with the
ceiling. These temperature and humidity conditions
must be met throughout the life of the warranty.
Sag Resistance
The Armstrong ceiling products listed above have extra
sag resistance. They are warranted to be free from
defect in materials or factory workmanship or sagging
and warping as a result thereof for thirty (30) years from
the date of installation, when installed with Armstrong
suspension systems; for ten (10) years from date of
installation when an Armstrong suspension system is
not used.
Mold and Mildew Resistance
The Armstrong ceiling products 922 Fine Fissured, 928
Fine Fissured, 932 Fine Fissured, 1728BL Fine Fissured
Black, 271 Sahara, 273 Sahara, 241 SuperTuff, and 954
Classic Fine Textured have bioblock treatment. They are
warranted to be free from the growth of mold, mildew
and gram positive and gram negative odor and stain
causing bacteria for thirty (30) years from the date of
installation, when installed with Armstrong suspension
systems; for ten (10) years from date of installation when
an Armstrong suspension system is not used.
Armstrong fi berglass ceiling panels listed above do
not have bioblock treatment, but are warranted to be
free from the growth of mold, mildew, and odor and
stain causing bacteria for 30 years from the date of
installation, when installed with Armstrong suspension
systems; for ten (10) years from date of installation when
an Armstrong suspension system is not used, due to
the inherent characteristics of the products.
This limited warranty is subject to further conditions
listed below.
The ceilings must be maintained to avoid excessive
dirt or dust buildup that would provide a medium for
microbial growth on ceiling panels. Microbial protection
does not extend beyond the treated surface as received
from the factory, and does not protect other materials
that contact the treated surface such as supported
insulation materials. General maintenance guidelines
can be found at www.armstrong.com.
The warranty is void if the ceiling product is not installed
in accordance with the installation instructions included
in every carton, also available at www.armstrong.com
Residential Ceiling Panel Ten-Thirty
(10/30) Year Limited Warranty
Ten (10) Year Limited Warranty
Ceiling products covered by this Limited Warranty:*1201
Raised Panel,™ *1203 Fluted, *1205 Single Raised
Panel, 46 Wellington, 1240 TinTile,™ 1244 Circles, 231
Plain White, 258 Grenoble,™ 480 Country Classic™
Plank, 1132 Baltic.™
The Armstrong
®
ceiling products listed above are
warranted to be free from defects in materials or factory
workmanship for 10 years from the date of installation
when used under normal conditions. (Except for obvious