Warranty

ARMSTRONG FLOORING LIMITED WARRANTY - MENARDS PRODUCTS
Use Lifetime 25-Years 15-Years 10-Years 6-Years 5-Years
Residential
ADIAMO™
CLEAR CREEK™
EAGLE RIVER
PARK FALLS
DESIGNER’S IMAGE
PLATINUM SERIES
DESIGNER’S IMAGE
SILVER SERIES
ARTISAN RETREAT™
DESIGNER’S
IMAGE BRONZE
SERIES
BANBURY™
PEEL N’ STICK
Commercial
ADIAMO™
CLEAR CREEK™
DESIGNER’S IMAGE
PLATINUM SERIES
EAGLE RIVER
PARK FALLS
ARTISAN RETREAT
Limited Warranty Term Length for Applicable Products and Years
10-YEAR LIMITED RESIDENTIAL WARRANTY
Product Line(s): Designer’s Image Bronze series
WHAT IS COVERED AND FOR HOW LONG?
The Armstrong Flooring 10-year limited residential warranty for
Armstrong vinyl tile means that for 10 years from the date of purchase,
the floor above:
Will not rip or tear from normal household use.
Will not permanently indent from normal household use.***
Will not bottom-up discolor from underlayment panels
(including lauan), as well as alkali, mold, or mildew growth.
• The edges of the tile will not curl.
In addition, for the lifetime of the floor:
• Will not wear through.**
• Will not contain manufacturing defects.
5-YEAR LIMITED RESIDENTIAL WARRANTY
Product Line(s): Banbury™,
Peel ‘n Stick
WHAT IS COVERED AND FOR HOW LONG?
The Armstrong Flooring 5-year limited residential warranty
for Armstrong vinyl tile & planks means that for 5 years
from the date of purchase, the floor above:
Will not rip or tear from normal household use.
Will not permanently indent from normal household use.***
Will not bottom-up discolor from underlayment panels
(including lauan), as well as alkali, mold, or mildew growth.
• The edges of the tile/plank will not curl.
In addition, for the lifetime of the floor:
• Will not wear through.**
• Will not contain manufacturing defects.
6-YEAR LIMITED COMMERCIAL WARRANTY
Product Line(s): Adiamo™, Clear Creek™, Designer’s
Image Platinum series, Eagle River, Park Falls
WHAT IS COVERED AND FOR HOW LONG?
For light commercial installations (example: common areas in
multi-unit dwellings and low traffic retail shops) the product is
warranted to be free from manufacturing defects for 6 years
from the date of purchase. If a defect covered by this warranty
is reported to Armstrong Flooring in writing within 6 years
of purchase, Armstrong Flooring will supply new material of
the same or similar grade sufficient to repair or replace the
defective material.
5-YEAR LIMITED COMMERCIAL WARRANTY
Product Line(s): Artisan Retreat
*
WHAT IS COVERED AND FOR HOW LONG?
Areas of application are homes and multifamily residences.
The product is warranted to be free from manufacturing
defects for 5 years from the date of purchase. If a defect
covered by this warranty is reported to Armstrong Flooring in
writing within 5 years of purchase, Armstrong Flooring will
supply new material of the same or similar grade sufficient to
repair or replace the defective material.
WHAT WILL ARMSTRONG DO IF ANY OF THE
ABOVE HAPPENS?
(For ALL residential vinyl tile limited product warranties)
If any of the above should occur within the warranty periods
specified above for each flooring product, Armstrong Flooring
will furnish comparable Armstrong flooring of similar color,
pattern, and quality, for either the repair of the defective
area or the replacement of the floor, at our option. And, if
your floor was professionally installed, Armstrong Flooring
will also pay reasonable labor costs for the direct repairs
or replacement. Armstrong Flooring will replace or repair a
floor discolored from mold, mildew, or alkali one time. If the
replacement or repair fails in the same manner a second
time, the flooring conditions may not be acceptable for the
installation of vinyl tile or plank.
PLEASE SEND CORRESPONDENCE TO:
customerservice@armstrongflooring.com
NA-6094-219 Armstrong and the Armstrong logo are trademarks of AWI Licensing LLC. All other trademarks are owned by Armstrong Flooring, Inc. or its subsidiaries. © 2019 AFI Licensing LLC
WHAT SHOULD YOU DO IF YOU HAVE
A PROBLEM?
We want you to be happy with your Armstrong floor. If you’re
not, call your retail store. They can answer your questions
and, if necessary, start to process a claim. If you have
further questions, please call us at 1 800 233 3823.
WARRANTY OWNER
This warranty applies only to Professionally Installed or Do-
It-Yourself (DIY) installations by a homeowner for his or her
own residential end use. This warranty extends only to the
original end user and is not transferable.
PLEASE KEEP YOUR RECEIPT OR OBTAIN IT FROM THE
ORIGINAL PURCHASER.
Armstrong Flooring needs the flooring receipt in order to
verify date and proof of purchase to resolve any problems
that may occur. For professionally installed floors, the
original receipt for installation labor may also be required.
This warranty applies to floors purchased from Menard’s after
March 1, 2019.
* See additional commercial warranty coverage for light commercial applications. ** Wear through is defined as loss of the floor design due to normal household use.
*** We recommend using floor protectors. As a general rule of thumb, the heavier the item, the wider the floor protectors should be.