User Manual
Table Of Contents
- 1. Get to Know Your Camera
- 2. Get Started
- 3. WiFi Setup and Connections
- 4. Use Your Essential Indoor Camera
- 5. Modes, Rules, and Alerts
- Modes
- Select a mode
- Arm or disarm all devices
- Rules for modes
- Change motion sensitivity
- Use a rule to activate the camera’s siren
- Add a rule with an optional base station siren trigger
- Add a custom mode
- Arm only outdoor cameras connected to an optional SmartHub or base station
- Manage alerts
- Mute Notifications
- Schedule when your camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- 6. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Camera settings
- Video Settings
- Adjust the audio settings
- Adjust the flicker setting
- Turn the Essential Indoor Camera on and off
- Restart the camera from the Arlo app
- View device information
- Remove a device from your account
- Optional SmartHub and Base Station settings
- 7. Troubleshooting
- 8. Arlo Connect
53Troubleshooting
Arlo Essential Indoor Camera
User Manual
Make sure that your camera displays three or four bars of signal strength in the area where
you intend to install it. The camera can work when signal strength is at one or two bars, but
might go out of range intermittently due to uctuations in the environment.
Not receiving push notications
You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or mobile
device. Arlo registers your device for push notication when you log in. If you used the logout
option instead of simply exiting the app, you must log back in to the app. You receive Arlo
alerts even if your device is sleeping.
Check the rules for armed modes
Check the rules in your modes. Make sure that push notication is enabled in the mode you’re
using.
1. Open the Arlo app.
2. Tap the Mode button.
3. Select your camera, or your optional Arlo SmartHub or base station, if you use one.
A list of modes displays.
4. Tap Edit
next to Armed.
5. Tap Edit
next to the rule.
6. Under Alert, make sure that the Push Notication check box is selected.
7. If you made changes, tap Save.
Check the Arlo app notication settings on an iOS device
Make sure that you allow the Arlo app to receive push notications. The Arlo app push
notications can be disabled on iOS and Android devices.
1. Tap the Settings icon for your iOS device.
2. Tap Notications > Arlo.
3. Make sure that Allow Notication is selected.