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10. FAQs and Troubleshooting
Battery FAQs
How can I recharge the Arlo Pro 2 camera battery?
Your Arlo Pro battery is fully charged when it leaves the factory. You can use
the power adapter cable to plug the camera into an electrical outlet to charge
the battery. You can also use the Arlo Pro Charging Station (sold separately) to
charge the battery. You can purchase a spare battery and the charging station.
Then you can put the fully charged spare battery into the Arlo Pro 2 camera
while you recharge the battery. The charging station can recharge two batteries
simultaneously.
What do I need to know about using Arlo cameras in cold weather?
Cold temperatures can aect any battery’s capacity, due to the chemistry
of batteries. This means that if you install your Arlo camera outside in cold
temperatures, you might notice a shorter battery duration for the camera, or a
faster than expected drop in the displayed battery capacity.
Why does one Arlo camera battery drain faster than another Arlo camera
battery?
Your Arlo camera is flexible and you can use it in a wide range of environments.
Your environment might include elements that aect battery life. Some of the
places where you might place your Arlo camera make the camera use more battery
power than others. Note the following examples.
Arlo cameras work well in the dark. They use infrared sensors to monitor motion in
the dark. These use more battery power than cameras monitoring motion in a well-
lit room.
Arlo cameras work well when they are as far away as 300 feet from the base
station. Cameras positioned farther away from the base station use more battery
power than cameras positioned close to the base station.
Arlo cameras let you choose the quality level of the videos that they record.
Cameras set to high-quality video recording use more battery power than cameras
set to low-quality video recording.
Will my WiFi environment aect my Arlo camera battery?
Yes. If you are in a noisy WiFi environment, your Arlo camera battery might drain
faster. Use a WiFi analyzer to test the WiFi noise in your environment.