Digital Video Users Guide THE FUTURE NOW SHOWING
THE FUTURE NOW SHOWING exclusively on DIGITAL TV Digital TV is TV different than anything you have seen before. It isn’t cable…it’s better. Digital TV offers more channels, more features and more choices. Watch what you want – sports, movies, news, cartoons, drama, comedies – anything you can imagine is there. Watch when you want – with features like auto tune, video on demand and digital video recording. Watch how you want – DVD quality video and sound. So sit back, relax and enjoy the future.
Table of Contents Remote Control Remote Control Layout Remote Control Basics page 1 page 2 How To Use This Book Layout Color-codes and Icons page 4 page 4 The InfoBar InfoBar Layout Introducing The InfoBar Go To The InfoBar Using The InfoBar Exit The InfoBar The MenuBar Introducing The MenuBar Go To The MenuBar Understand The MenuBar Guide Guide Layout Introducing Guide Go To Guide Parts of Guide Getting Around Guide Introducing Scheduled Events Set A Reminder, Auto Tune or Recording Set A Multi-Reminde
Table of Contents Rentals Introducing Rentals and VOD (Video On Demand) Go To Rentals Browse Rentals Watch A Rentals Trailer Rent A VOD Rental Watch Your VOD Rental Controlling VOD Rentals PVR Introducing PVR The PVR Menu Quick Reference Quick Record With PVR Controlling PVR-recorded Programs The PVR Menu Go To PVR Go To PVR Recordings Watch A PVR-recorded Program Lock or Unlock A Recording Delete A Recording Review Recording Events Go To Recording Events Cancel A Recording Event Schedule A Recording (or ot
Table of Contents Go To PPV Events Add or Remove Reminders for PPV Events Introducing Sports Subscriptions Go To Sports Subscriptions Introducing Reminders Go To Reminders Cancel A Reminder or Auto Tune Introducing Messages Go To Messages Read A Message Introducing Caller ID Go To Caller ID Delete A Caller ID Entry Parental Controls Introducing Parental Controls Go To Parental Controls Enable/Disable Parental Controls Settings Introducing Settings Go To Settings Choose A Settings Screen Working With Settin
Table of Contents Create or Edit A Favorites List Delete A Favorites List Add or Remove A Single Channel To Favorites While Watching TV Add or Remove A Single Channel To Favorites From Other Screens Search Introducing Search Go To Search Search For A Program Appendices Set Top Box Connections Movie Ratings TV Ratings page 48 page 50 page 50 page 50 page 51 page 51 page 53 page 54 page 55
Remote Control Layout STB Send commands to the set top box LAST CH Tune to the previous channel. MUTE Turn sound on or off. VOL +/Adjust the volume. Direction Buttons Move the highlight in system screens. OK Enter a choice you have made. Toolkit Reserved for future use. Info Display the InfoBar. Record Start recording to PVR. Unused Buttons Power Turn your set top box or TV on and off. TV Send commands to the TV. Number Pad Enter a channel number or PIN. DEL Remove an item or backspace.
Remote Control Basics Tell your remote to control your set top box or your TV The device selection buttons tell your remote whether you want to control your set top box or your television. To control your set top box, press the STB press afterward will control your set top box. To control your TV, press the TV afterward will control your TV. button. Every button you button.
Remote Control Basics Adjust Volume The VOL+/- button will adjust the volume gradually. The MUTE button will toggle the sound on and off. System Buttons There are a number of buttons on your remote that display different features of your service. Menu displays the MenuBar. The MenuBar provides quick access to every feature supported by your service. For more information about the MenuBar, see pg 9.
How To Use This Book Layout Instructions are paired with screen shots to illustrate the process and provide confirmation of what you should see on your TV. On-screen text, such as screen titles, messages and options are shown in Deep Blue Bold Type. Buttons on the remote control are represented by a graphic of that button, or Red Bold Type when a graphic cannot be shown. Color-codes and Icons Program listings are shown in different colors based upon the type of program shown.
InfoBar Layout 1 3 4 2 1 7 5 4 6 5 6 7 3 8 2 9 1 Channel Name and Number The name and number of the channel currently listed in the InfoBar. 2 3 4 Current Time Favorite List Currently In Use Program Name Program Start Time, End Time and Rating Includes original release date in Detailed View. 5 6 7 Program Synopsis Additional Program Details This area will indicate details such as if this program is Live TV, Video on Demand, Recorded using PVR, or Blocked.
The InfoBar Introducing The InfoBar The InfoBar is the most basic way of finding information about the show you are watching, as well as finding out what comes on later and what is on other channels. Go To The InfoBar There are three ways to make the basic InfoBar appear. Press Info on your remote control. Press the up or down direction buttons on your remote control. The basic InfoBar will also appear any time you change channels.
The InfoBar Step 2a: See What’s On Other Channels Press the up or down direction buttons to scroll the InfoBar through what is showing on other channels without actually changing channels. If you find something you would rather watch on another channel, press OK to tune to that channel. Step 2b: See What’s On Later Press the right direction button to scroll through upcoming programs for the channel listed on the InfoBar.
The InfoBar Press OK to display options to set a reminder, auto tune or recording (if your set top box supports PVR). For more information on setting reminders, auto tunes and recordings, see page 13. Exit The InfoBar The InfoBar will go away on its own after a few seconds of inactivity, or… Press EXIT on your remote control. If you are in the detailed InfoBar, you can press INFO the InfoBar.
The Menu Bar Introducing The MenuBar The MenuBar is a quick and easy way to access any feature of your service. Go To The MenuBar To display the MenuBar, press Menu on your remote control. Understand The MenuBar Guide will bring up the program guide. For information on Guide, see page 11. Rentals provides access to rent Video On Demand movies and programs. For information on Rentals, see page 20.
The Menu Bar Parental Controls allows you to temporarily disable or enable all parental controls. For information on Parental Controls, see page 38. Settings offers access to creating parental controls and setting blocked channels, determining how things appear on screen, creating sub user accounts, reviewing packages offered by your service provider, and reviewing your billing information. For information on Settings, see page 40.
Guide Layout Favorite List Indicates the favorite list currently in use. When you switch users, Guide’s channel lineup will change to reflect that user’s preferences. Info Area Provides information about the currently highlighted program, including start and end time, rating and a description. Below that is the current time and icons indicating closed captions, Dolby® Digital audio, or other particulars as applicable. Picture-in-Picture Allows you to watch TV while you are in Guide.
Guide Introducing Guide Guide is the place to quickly find out what’s on now and what’s playing later. You can set reminders or recordings for upcoming programs in Guide. Go To Guide There are two ways to go to Guide. Press Guide , or… Press Menu, highlight Guide, and press OK. Parts of Guide A diagram of the Guide screen is shown on page 11 “Guide Layout”. Getting Around Guide To navigate Guide… Press the direction buttons to move the highlight.
Guide when the program is about to start. A Recording will automatically record the program using PVR. Note: Your set top box must support PVR to use the Record event. Set A Reminder, Auto Tune or Recording Step 1: Pick A Program Find the program you don’t want to miss. Highlight the program listing and press OK. Note: If you are setting a recording, you can highlight the program listing and press Record instead of OK, then skip steps 2 and 3.
Guide Step 4a: Your Reminder A few minutes before your program comes on, a box will appear on your screen telling you you have a reminder. Press INFO to display the reminder. Highlight the button showing the program name and press OK to tune to that program, or highlight Cancel and press OK to ignore the reminder. Step 4b: Your Auto Tune Just before the program begins, a message will pop up, giving you the option to tune in or cancel.
Guide Set A Multi-Reminder, Multi-Auto Tune or Multi-Recording A scheduled event that repeats is a “multi-” event. For example, if you always watch “Friends” every weeknight at 7:00 PM and want to be reminded each time it comes on, create a multi-reminder. Step 1: Pick A Program Find the program you don’t want to miss. Highlight the program listing and press OK. Step 2: Set The Recording Highlight and press OK.
Guide Step 3: Set The Event Type Highlight the box next to Type: and press OK. The highlight will become up and down arrows. Press the up and down direction buttons until you see the event type you want, then press OK. Step 4: Set Event Frequency Highlight the box next to Freq: and press OK. The highlight will become up and down arrows. Press up and down until you see the frequency you want (in this case Every M-F), then press OK.
Guide Step 2: Cancel the Scheduled Event Highlight or or (depending on the type of event you are cancelling) and press OK. Step 3: Return to Guide After you press OK, you will be returned to Guide. The program listing will no longer display the event icon. For more information on cancelling events, see Vault page 36. Guide and Favorite Lists While in Guide, you can cycle through your Favorites lists by pressing Guide repeatedly. Each press will activate the next Favorites list.
Guide & Pay Per View Introducing Pay Per View Pay Per View allows you to watch exclusive sporting events and other content in the privacy of your home with no long lines, big crowds, expensive concessions and seats in the “nose bleed” section. Go To Pay Per View Pay Per View channels are listed in Guide in red. Pay Per View movies are listed in purple. Other Pay Per View programs are in blue. Buy Pay Per View Step 1: Pick The Program Highlight the Pay Per View program you want to buy and press OK.
Guide & Pay Per View If you want to allow any other user accounts to be able to watch this Pay Per View, highlight the checkbox next to Share PPV and press OK. For more information on user accounts, see Settings pg 45. Finally, highlight the Buy button and press OK. Step 4: Watch Your Pay Per View Once you have completed your purchase, you will see that the channel name and number are now white instead of dimmed to indicate you have purchased a Pay Per View program on this channel.
Rentals Introducing Rentals and VOD (Video On Demand) Rentals provides access to VOD (Video On Demand) movies and programs. It’s like renting from the local video rental store, only better. You can choose from the most recent movies and older favorites, along with favorite TV shows, music videos and local programming (depending on what your service provider offers).
Rentals If you want to go back and pick a different main category, highlight the green tab above the subcategories and press OK to return to the main categories. Step 3: Browse The Rentals When you choose a sub-category, a list of all available VOD Rentals for that category are shown to the right. Highlighting a VOD Rental will list information for that Rental in the upper right portion of the screen. Watch A Rentals Trailer Most VOD movies offer a trailer for that movie.
Rentals Step 2: Play The Trailer If a trailer is available for the VOD Rental you have selected, highlight Play Trailer and press OK. If the Play Trailer option is not shown, there is no trailer available for this VOD Rental. Note: For more information on controlling playback of VOD Rentals, see Controlling VOD Rentals pg 23. Rent A VOD Rental Step 1: Pick A Rental Follow Steps 1-3 for “Browse Rentals” to find a VOD Rental in which you are interested. Press OK. Step 2: Rent Highlight Rent and press OK.
Rentals Highlight the text box next to Enter PIN and enter your PIN. For more information on PINs, see Settings page 45. Highlight Rent and press OK to confirm your VOD Rental, or highlight Cancel and press OK if you changed your mind. Watch Your VOD Rental Once you have completed the Rental process, you will want to watch your VOD Rental. You can play your VOD Rental from Rentals or from Vault. Note: For information on the Vault, see Vault pg 33.
Rentals Press Pause to halt playback at the current point. Press Rewind to reverse playback from the current point. Each time you press Rewind, the rewind speed accelerates from 2x - 4x - 10x - 25x (normal Play speed is 1x). Press Fast Fwd to advance playback from the current point. Each time you press Fast Fwd, the advance speed accelerates from 2x - 4x 10x - 25x (normal Play speed is 1x). Press Play to resume watching at normal speed. Press Stop to exit playback of the program.
PVR Introducing PVR PVR stands for Personal Video Recording (sometimes called DVR or Digital Video Recording). PVR allows you to record programs digitally without the need for tapes or discs. Your set top box can record many hours of programming, allowing you to watch at your leisure with the capability to rewind, fast forward or pause. Additionally, if you are recording a program as you watch it, you can pause or rewind the “live” program.
PVR Step 1: Start Recording While watching a program, press Record. Your set top box will immediately begin recording, and the InfoBar will appear with a red Record icon to the right. Once recording has started, a PVR icon will replace the Record icon on the InfoBar, indicating your are now watching a program recorded to PVR (even though it may still be recording). You can also start a quick record in Guide. Highlight a program you want to record using the direction buttons and press Record.
PVR you press Rewind, the rewind speed accelerates from 2x - 4x - 10x - 25x (normal Play speed is 1x). Press Fast Fwd to advance playback from the current point. Each time you press Fast Fwd, the advance speed accelerates from 2x - 4x 10x - 25x (normal Play speed is 1x). Press Play to resume watching at normal speed. Press Stop to exit playback of the PVR-recorded program. The Slider Any time you press one of the Playback Control buttons, the Slider is displayed at the top of the screen.
PVR Go To PVR Recordings Highlight Recordings and press OK. A list of your recorded programs will appear to the right. Recordings are listed from oldest at the top to newest at the bottom. Along with the program name, the length of the recording in minutes, and the date the recording is made are listed. Any program still being recorded is listed with a red dot icon to the right of the recording date.
PVR Lock or Unlock A Recording Locking a recording prevents the system from deleting a program to make space for new recordings. Step 1: Pick A Recording Highlight the recording you want to lock and press OK. Step 2a: Lock The Recording Highlight OK. and press Once a program is locked, a appears to the right of the recording date. Step 2b: Unlock The Recording If you select a locked program in Step 1, the Lock option will instead be Unlock. Highlight OK.
PVR Step 4: Recording Deleted Once you confirm the deletion, the entry for that recording is removed from the list. Note: Once a recording has been deleted there is no way to get it back. Please take care when deleting recordings. Review Recording Events You can easily review and cancel future recording events from To Record. Go To Recording Events Highlight To Record and press OK. A list of your scheduled future recording events will appear to the right.
PVR Schedule A Recording, Reminder or Auto Tune Event Once you choose Schedule Event from the PVR menu, the Schedule Event window appears. Use the same controls for each setting: Highlight the setting you want to change and press OK. Use the up or down direction buttons to change the setting. Press OK to enter your change.
PVR Review Record History Press up and down on the remote to scroll through your record history. Go To Delete History Highlight Delete History and press OK. Review Delete History Press up and down on the remote to scroll through your deletion history.
Vault Introducing Vault Vault stores all your purchased programming, a list of your scheduled reminder and auto-tune events, messages from your service provider, and a log of your Caller ID. Note: You must subscribe to Caller ID from your telephone company for Caller ID functions. The Vault Menu Video provides access to your VOD Rentals you have purchased from Rentals. PPV Events lists your purchased Pay Per View movies and events. Sports Packages provides access to subscription seasonal sports packages.
Vault Watch A Rental Video Step 1: Pick Your Video Rental Highlight your Video Rental and press OK. Step 2: Play Your Rental Highlight Play from beginning and press OK to start playing at the beginning of the program. If you have already watched part of the program and want to pick up where you left off, highlight Play from where you left and press OK. Note: For more information on controlling the playback of Video Rentals, see Controlling VOD Rentals pg 23.
Vault Step 2a: Set The Reminder or Auto Tune If the listing you have chosen does not already have a Reminder or Auto Tune, highlight Set Reminder or Set Auto Tune and press OK. Step 2b: Cancel Reminder or Auto Tune If the listing you have chosen already has a Reminder or Auto Tune, highlight Cancel Reminder or Cancel Auto Tune and press OK. For more information on Reminders and Auto Tunes, see Guide page 12.
Vault Go To Reminders Highlight Reminders and press OK. A list of your reminders and auto tunes appears to the right. Cancel A Reminder or Auto Tune Step 1: Pick The Program Highlight the reminder or auto tune you want to cancel and press OK. Step 2: Cancel the Auto Tune or Reminder Highlight Cancel Auto Tune or Cancel Reminder depending on the type of event you are cancelling and press OK. Introducing Messages Messages allows you to view any messages from your service provider.
Vault Introducing Caller ID Caller ID offers access to a log of all calls you have received through Caller ID. You can review Caller ID entries and delete individual entries. Note: You must subscribe to Caller ID from your phone company to access this feature. Whenever you receive a call, an alert will appear in the upper left corner of your screen listing the caller information. This alert will be removed after a few seconds. Note: For information on settings for your Caller ID alert, see Settings pg 41.
Parental Controls Introducing Parental Controls Parental Controls lets you turn on and off all parental controls for your service. This allows you to let the kids watch TV without you constantly worrying that they may see something you feel is inappropriate, but still allow the adults to watch their programs without repeatedly entering a password. Go To Parental Controls Press Menu and highlight Parental Controls.
Parental Controls At the end of the time period, the system will automatically restore Parental Controls. You will see an alert on the screen just before parental controls are restored. For more information on the Unlock Timeout for Parental Controls, see Settings/Users/ Parental Control Settings page 50. Enable Parental Controls Press Menu and highlight Parental Controls, then press OK. Parental Controls are now in effect.
Settings Introducing Settings Settings gives you control over your video service. You can change how alerts appear on your screen, create parental controls, and block channels. You can create user accounts for members of your family, review available packages from your service provider, and review your billing information. Go To Settings Press Menu and highlight Settings. There are four major sections of Settings: Preferences - settings that affect your overall service.
Settings To turn PIN Verification on or off, highlight the checkbox and press OK. Enable Login Enable Login requires a user name and password to be entered before any video is available whenever the set top box is first turned on or when someone has signed out. To turn Enable Login on or off, highlight the checkbox and press OK. Enable Caller ID Enable Caller ID turns on or off screen alerts for incoming Caller ID. To turn Enable Caller ID on or off, highlight the checkbox and press OK.
Settings Parental Controls Parental Controls determines what programs are allowed to be watched based on ratings. To set Parental Controls, highlight the Configure button to the right of Parental Controls: and press OK. Note: You can also set Parental Controls from the User screen. Favorites Favorites allows you to create a set of favorite channels. When using a favorites list, only those channels are listed in Guide, and when changing channels using the CH +/- button, only those channels will be shown.
Settings tings and User Settings To go from Parental Control settings to User settings, highlight Change User settings at the bottom left of the screen and press OK. To go from User settings to Parental Control settings, highlight Change Parental Controls settings at the bottom left of the screen and press OK. Working With Settings/Users/Parental Control Settings Movie Rating Movie Rating determines the highest rating for movies that will not be blocked.
Settings Show Info For Blocked Programs Show Info For Blocked Programs allows/blocks any information being listed in the InfoBar or Guide for any program that has been blocked for any reason. To turn Show Info For Blocked Programs on or off, highlight the checkbox and press OK. Channel Blocking Channel Blocking enables/disables your list of blocked channels. To turn Channel Blocking on or off, highlight the checkbox and press OK.
Settings If you want to discard your changes, highlight Cancel and press OK. Working With Settings/Users/User Settings User Settings allows you to change the password and PIN for an existing user account. Note: Keep track of your password and PIN. Your service provider cannot tell you your password or PIN if you forget, they can only reset them. You would then need to recreate them yourself. Password Enter the current password for the user name shown.
Settings Save Your User Settings Once you have changed User Settings, highlight the Submit button and press OK. If you want to discard your changes, highlight Cancel and press OK. Working With Settings/Packages Packages lists your current service package(s), channel groups that make up your package or that you have added to your base package, any subscriptions you have, any other services you have purchased, and the monthly charge for your service.
Settings Working With Settings/Billing Billing lists a summary of your monthly billing history. Review Your Billing If there are multiple screens of billing information, highlight the left arrow or right arrow at the bottom left of your screen to the right of page x of x and press OK on your remote control. To exit the Settings/Billing screen, highlight Done and press OK.
Favorites Introducing Favorites Favorites allows you to create, edit, choose or delete a list of your favorite channels. You can have multiple favorites lists depending on how you want to use them. When using a favorites list, only the channels in that list are shown in Guide, and when changing channels using the CH +/- button, you will be restricted to only the channels in the favorites list. For more information on Favorites lists in Guide, see Guide Layout page 11.
Favorites Step 2: Select Channels For Your Favorites List You will be presented with the Favorites create/edit screens. These screens displays every channel offered by your service provider. At the top of the screen is a text box to enter a name for your favorites list. Highlight the text box below Name of this Favorites list: and press OK. You can use the wireless keyboard (when available) to enter or change the name for your favorites list and press OK. To the left of each channel entry is a checkbox.
Favorites Step 2: Select The Favorites List to Delete Highlight the favorites list you want to delete and press OK. Note: You will not be asked to confirm the deletion of a favorites list. Once it has been deleted it cannot be retrieved. Add or Remove a Single Channel To Favorites While Watching TV Step 1: Pick A Channel Tune to the channel you want to add or remove from a favorites list and press OK.
Search Introducing Search Search allows you to enter the name or partial name of a program or video you are looking for and have your service find any program matching the text you enter. Go To Search Press Menu and highlight Search, then press OK. Search For A Program Step 1: Enter The Program Title The highlight will be on the Enter Text text box when the Search screen appears. Press OK and a keyboard will appear to the right of the screen.
Search sary, highlight Done and press OK. Note: It is best to enter as little as possible when searching. Usually the first 3 or 4 letters in the name will be enough to find what you want. Step 2: Search Guide or VOD Rentals You can search Guide program listings or Video On Demand rentals for your program. Highlight Search Guide or Search Rentals and press OK. The program will take a moment to find any matching programs or rentals. The results will then appear in the bottom right section of the screen.
Set Top Box Connections Amino 110 Set Top Box Power Ethernet (from wall jack) Amino RCA Cable Adapter (to TV or VCR) Coax (to TV) Coax (from wall jack or VCR) S/PDIF Digital Audio (to home theater system) S-Video (to TV) Amino 500 Set Top Box S-Video S/PDIF Digital Audio Component Video Coax (to TV) (to home theater system) (to HDTV) (from wall jack) Ethernet RCA Stereo Audio Composite Video Coax Power (from wall jack) (to TV or VCR) (to TV or VCR) (to TV) 53
Movie Ratings MPAA (Motion Picture Association of America) Ratings System G – General Audience This is a film which contains nothing which would, in the view of the MPAA Rating Board, be offensive to parents whose younger children view the film. PG – Parental Guidance Suggested The theme of a PG-rated film may itself call for parental guidance. There may be some profanity in these films. There may be some violence or brief nudity.
TV Ratings TV Parental Guidelines Ratings System The TV Parental Guidelines Monitoring Board provides ratings for a program overall, and content ratings to provide a clearer idea of the reason for a program’s rating Program Ratings TV-Y – All Children This program is designed to be appropriate for all children. Whether animated or live action, the themes and elements in this program are specifically designed for a very young audience, including children from ages 2 - 6.
TV Ratings TV-MA – TV Mature Audience Only This program is specifically designed to be viewed by adults and therefore may be unsuitable for children under 17. This program contains one or more types of intense objectionable content. Content Ratings Content Ratings are shown just below the program rating. An example is shown for TV-Y7 with Fantasy Violence.
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