Alcatel-Lucent 400 DECT Handset Alcatel-Lucent 300 DECT Handset Alcatel-Lucent OmniPCX Office Communication Server
how
User manual how Thank you for choosing one of the Alcatel-Lucent line of telephones, and for your confidence in Alcatel-Lucent. Your ALcatel-Lucent 300 DECT Handset or Alcatel-Lucent 400 DECT Handset offers you the latest design features available from a modern telecommunications system. To find out the essential features of the Alcatel-Lucent 300 DECT Handset or AlcatelLucent 400 DECT Handset, we suggest that you read carefully the first chapters of this guide.
Contents Precautions for use . . . . . . . . . . . . . . . . . . . . . . p.8 Toc Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p.10 1. Display and corresponding icons . . . . . . . . . . . p.12 1.1 1.2 1.3 1.4 2. 3.7 p.16 p.17 p.18 p.18 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To call from your personal directory . . . . . . . . . . . . . . Calling your party by name (company directory) . . . . . Answering a call . . . . . . . . . . . . . . .
Contents 5. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 6. Answering a night or a general bell . . . . . . . . . . . . . . . . Individual pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hunt groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diverting hunting group calls . . . . . . . . . . . . . . . . . . . . . Sending a written message to an internal party. . . . . . .
Contents 7. Programming your telephone . . . . . . . . . . . . . p.40 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 8. Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To call from your personal directory . . . . . . . . . . . . . . Redialing the last number dialed (redial) . . . . . . . . . . . . Sending DTMF signals. . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 10. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.59 10.1 10.2 10.3 10.4 10.5 10.6 11. Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Characteristics of the mains power adapter . . . . . . . . . Presentation of the battery pack . . . . . . . . . . . . . . . . . . Headphone / external microphone . . . . . . . . . . . . . . . . Cleaning your telephone . . . . . . . . . . . . . . . . . . . . . . . .
Precautions for use Reception OK (steady) howtoc The DECT features provided by your Alcatel system allow user mobility management via DECT cordless telephones. Radio coverage of the ALCATEL system is ensured by a network of radio terminals. The coverage area of a radio terminal is called a cell. • Mobility: A user can make or receive calls in any cell. • Radio transfer: This feature enables the user to move during a call and go from one cell to another.
Precautions for use Operating conditions This terminal and the supporting radio equipment have been designed for use with an Alcatel OmniPCX Office system and have been officially approved for private use between wireless telephones via the associated private exchange The following conditions must be respected, notably concerning the use of radioelectric frequencies: • DECT equipment can only be used to establish links between fixed points if these links are temporary and the equivalent isotropically rad
Your telephone ! Status icons Battery charge level: Ringer active Message(s) waiting (flashing) Ringer deactivated Programmed callback time Radio reception quality: Call forwarding activated Vibrator active ! Call icons 123 Making a call MARTIN Paul Wed 24 May 16:30 Answering a call In conversation Call on hold Access the directory feature ! ! ! ! Switch the screen on again Erase a character Return to previous menu Delete an entire field (long press) ! ! ! ! Hang up Return to first screen Sw
Back-lit screen (in colour for the 400 DECT) The screen switches off automatically after a few seconds of inactivity. To turn it back on, press the key C .
1 Display and corresponding icons Your Reflexes telephone set features a display consisting of one line of icons and two lines of 16 alphanumerics characters. Other 1.1 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone.
1 Shortcut keys All features described here below can be accessed by a long press on specific keys (OK: It provides access to all the features available on your system. ) Directories: manage your personal directory and access the company directory. Redial: Auto call back Forward: forward your calls to another number. Mailbox: consult and send voice and text messages. Call pick-up: answer a call intended for another telephone. Appointment: program a callback time.
1 1.
1 Display and corresponding icons 1.4 How to read this guide Access the menus Move the navigation key up or down Move the navigation key to the left or right. Use the keypad to enter digits and letters Description of an action or context. Important information These symbols can be supplemented by small icons or texts.
2 Getting started Other 2.1 Installing the battery pack • Installing the battery pack Position the battery 'connectors' side as shown in the drawing (A). Terminate the installation of the battery in its compartment by pressing as shown in the drawing (B). Replace the cover. • To remove it Lift up the cover. 16 Remove the battery from its compartment as shown in the drawing.
2 Getting started 2.2 Charging your telephone battery 1 1 2 OK Plug the charger into an appropriate electrical outlet and place the terminal into its charger slot. The telephone LED is green when charging. 'Dual Desktop' charger: position the battery as shown in the drawing: 1- place the battery in the cradle, 2- press down backwards until it clicks into place Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery.
2 Getting started 2.3 Switching on your telephone 123 MARTIN Paul Wed 24 May 16:30 switch on (long press) wait a few seconds (about 3s). your telephone is switched on If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn’t appear on the telephone display : • Check that you’re in an area covered (if you’re not, move close to a radio terminal).
3 Using your telephone Other 3.1 Making a call 123 John inconversation Transfer dial the number required send the call speak hang up To make an external call, dial the outside line access code (9) before dialing your party's number. 3.
3 Using your telephone 3.3 Calling your party by name (company directory) 123 select the directory feature 123 123 PersSpDial Directory Typelastname: select 'directory' select the desired matching name confirm enter the first letters of your party's lastname send the call * If several names come up, you can refine the search by entering the successive letters (second, third, etc.) of the name you are looking for. Press 1 when you do not know one of the letters of the name.
3 Using your telephone 3.5 Redial* 123 redial 123 1-............ 2-............ 3-............ select the no. from the last ten dialed 3.6 send the call Requesting automatic callback if internal number is busy The telephone of the internal party you are trying to contact is busy, and you want the person to call you back as soon as they are free. 123 Sophie Pleasewait Cback confirm the feature To cancel the automatic callback request, enter the 'Cancel automatic callback' feature code.
3 3.
4 During a call Other 4.1 Placing a call on hold (HOLD) 123 123 Paul inconversation Transfer John inconversation Transfer you are on call 4.2 the first call is placed on hold Making a second call 123 Paul inconversation Transfer the first call is placed on hold calling a second person send the call You can also call a second party by selecting the icon or 2nd call text, or else by using your personal directory or the company directory. 4.
4 During a call 4.4 Switching between two calls (Broker call) During a call, to recover the party on hold: 123 123 Paul inconversation Transfer John inconversation Transfer press the line key with icon to recover the call on hold You can establish the identity of the waiting call without taking it by using the navigate-left-right key.
4 During a call 4.6 Transfer a call to the voice mailbox of an absent party During the call, you want to transfer your party to the voice mailbox of another party. 123 123 Paul inconversation Transfer Paul inconversation Trf>VMU you are on a call with the destination number number of second party 4.7 confirm confirm Three-way conference with internal and/or external parties (conference) During a call, a second call is on hold.
4 During a call 123 Parking OK? select the icon 'reconnection (call park)' confirm 123 0612457845 inconversation Transfer dial the number of the set that originated parking you are on call If the parked call is not recovered within a preset time (by default 1 minute 30), it is directed to the attendant. 4.9 Store a number* To store the displayed number in the personal directory while on a call: 123 select the directory feature 123 123 PersSpDial Directory 1-............ 2-............ 3-.....
5 Sharing Other 5.1 Answering a night or a general bell When the attendant is absent, incoming external calls are forwarded to a general bell. You can answer these calls: 123 select the 'pick-up' feature 123 AnsGenBell OK? select the 'answer general bell' feature 5.2 confirm to take the call Individual pick-up You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the call on your own telephone. 123 select the 'pick-up' feature 123 123 Number? . . . .
5 Sharing 5.3 Hunt groups Hunt group call: Some extensions can be associated to form a group. You can contact any one of them by dialing the group number. Belonging to a group does not affect the handling of speed dials. A specific telephone within a group can always be called by using its own number.
5 Sharing 5.5 Sending a written message to an internal party 123 select the 'mail' feature 123 123 Number? 0 Text mail . . . . . . .
5 Sharing The following 27 predefined messages exist: 1 Call me back 15 MEETING ON xx.xx.xx (*) 2 Call me back tomorrow 16 MEETING ON xx.xx.xx AT xx : xx (*) 3 CALL ME BACK AT xx : xx (*) 17 Out for a while 4 CALL BACK xx.xx.xx (*) 18 Absent for the rest of the day 5 Call the attendant 19 ABSENT, BACK AT xx : xx (*) 6 Call the assistant 20 ABSENT, BACK ON xx.xx.xx AT xx : xx (*) 7 I will call back at _:_ (*) 21 ON VACATION, BACK ON xx.xx.
5 Sharing 123 01/05 107 10 May 9:15 Send copy? confirm 123 123 Number? . . . . . . . 01/05 150 Confirm? number or name of the recipient or list confirm 123 Sendcopy OK? confirm * confirm * To record a comment 123 123 Sendcopy Reccomment OK? OK? confirm 123 123 Record Recording...
5 Sharing 5.7 Sending a recorded message to a number/a distribution list 123 123 OK? confirm access to the 'mail' feature confirm access to the voice mail 123 Sendamsg OK? personal code confirm confirm 123 123 Number? . . . . . . . 01/05 150 Confirm? no.
5 Modify the automated attendant welcome message remotely Sharing 5.8 This feature enables a user with the appropriate rights to modify the automated attendant night or day-time message.
6 Keeping in touch Other 6.1 Selecting calls to be forwarded This feature enables you to select the calls to be forwarded. These can be: external calls, internal calls (local) or all calls. 123 123 select the 'diversion' feature 123 Allcalls Externcalls Intercalls select the 'list of calls' icon 6.
6 Keeping in touch • To access voice mail features: You can move horizontally along the various icons. 123 01/05 107 10 May 9:15 Play new? Listen to the messages Erase the current message Call back the person who left the message Send a copy of a message Pause while listening to the message Go back 10 seconds Go forward 10 seconds 6.
6 Keeping in touch 6.
6 Keeping in touch 123 MobileNb OR Modify? key in the number of your mobile confirm 123 ChoiceON ChoiceOFF OR activate/deactivate the transfer to the switchboard confirm 123 Number? . . . . . . . dial the number 6.6 confirm Diverting calls to another number (immediate forwarding) The number can be your home, cell or mobile, voice message, or an internal extension (attendant, etc.). 123 123 select the 'diversion' feature 123 123 Number? DivImm . . . . . . .
6 Keeping in touch 6.7 Different types of forwardings Example of forwarding on busy • Different types of forwardings You can initiate different types of forwarding from the call forward list. (Call forward list : ) ! Div Busy When you are on call, all your calls are forwarded to the number you choose. ! Div DND Your telephone is momentarily inaccessible to all incoming calls. ! Div Follow Your calls follow you when you are at another set.
6 Keeping in touch 6.9 Consulting messages left while you were away When you have received a message, the voice mailbox icon flashes on the display. (Message : ) 123 123 2 Text mail OK? confirm access to the 'mail' feature select the 'text mails' icon 123 123 150 20 May 16:30 2/4 Read a msg? confirm Call select the desired message confirm to read it read the message While the message is being read you can select other features with the navigate-up-down key.
7 Programming your telephone Other 7.1 Initializing your voice mailbox You can use the Message icon on the welcome screen to initialize your voice mailbox. (Message : ) 123 Initial your voicemail confirm Enter your password and record your name following the spoken instructions. Your personal code is used to access your voice mailbox and to lock your telephone. 7.2 Customizing your voice greeting You can replace the greeting message by a personal message.
7 Programming your telephone • To go back to the default message 123 select the 'customizing your telephone' feature confirm 123 123 Mbxgreeting Default? OK? select the 'voice-mail acceptance' 7.3 confirm select the 'default message' icon confirm Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone.
7 Programming your telephone 7.4 Adjusting the audio features You can choose the ring melody of your telephone (6 options) and adjust the audio volume (4 levels). A progressing ringing tone (meeting mode) can be used. • Choose the tune: 123 select the 'customizing your telephone' feature 123 123 phoneset Ring.
7 Programming your telephone • Adjusting the ringer volume: 123 select the 'customizing your telephone' feature confirm 123 123 phoneset Ring.
7 Programming your telephone • Choosing the ringer melody You can choose from 5 different melodies for your terminal ringer.(Switch the station on or off: OK ,: ) 123 Switch off the set? Switch off the telephone Activate/disable the vibrator Activate/disable the ringer Activate/disable meeting mode (progressive ringing) Lock/Unlock keypad Press the OK key to confirm (OK : 7.
7 Programming your telephone 7.
7 Programming your telephone 7.8 Selecting language 123 123 useroptions OK? select the 'customizing your telephone' feature confirm access to 'options' 123 Languages OK? confirm select the 'language' icon confirm 123 Deutsch Français English select the language of your choice confirm The initial language selection is made automatically by the system. 7.9 Programming your personal directory (Individual number) Your personal directory may contain up to 10 numbers.
7 Programming your telephone 7.
7 Programming your telephone • Temporary appointment: call back within the next 24 hours • Permanent appointment: call back every day at the same time At the programmed time, your telephone rings: Press hang up or Off-hook to confirm the answer. (Hang up : , Lift the receiver : ) If you are on call, the display flashes, a tone is sent and you will hear a beep. After a third unanswered call, the temporary call request will be cancelled but the permanent call will remain in memory.
8 Using the telephone in GAP mode Your telephone complies with the GAP standard and can be used in simplified mode on another DECT/GAP system (other PABX or indoor relay unit). Unless otherwise specified, the features described below are available on your telephone in combination with the mandatory features provided by your fixed GAP system. Automatic transfer between radio cells: This telephone feature enables you to move around between radio relay units, without any break in communications.
8 Using the telephone in GAP mode 8.5 Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine. To do this: Press the star key (hold down for a few seconds). ( star : 8.6 ) Sending a calibrated cut-off The calibrated cut-off activates features such as transfer to another telephone set. To make a calibrated cut-off: Press the 0 key (hold down for a few seconds). 8.
8 Modifying a name or number 123 123 1-MARTIN 2-SOPHIE 3- select the directory feature select the card to be modified 123 123 Name? 1-Edit 2-Delete 3-Call MARTIN select 'edit' confirm confirm move onto the letter to be modified 123 Number? 0123456789 modify the name modify the digit confirm move to the digit to be modified confirm To delete a character, use the delete key. ( delete : 8.
8 Using the telephone in GAP mode 8.
8 123 123 Contrast: 3/5 select the 'adjustment' feature increase / reduce the contrast 8.
9 Registering the telephone Other 9.1 Registering the telephone on a system for the first time For the mobile telephone to feature, it must be registered on at least one Alcatel or GAP system (registration operation). If when first switched on the display indicates: 'System 1 — Auto install ?' your telephone has not been registered on any system; consult your installation technician or proceed as follows: 1. Prepare your system for registration (see system installation guide). 2.
9 Registering the telephone The DECT set can be programmed and can address the 4 specified frequency bands.
9 Registering the telephone 9.2 Registering the telephone on other systems The telephone can be declared on several systems (maximum of 5). Note: the input is usually reserved for use with your main ALCATEL system. You can select the other inputs to register the telephone under another system (ALCATEL or other system). To make a new registration, when the telephone has already been registered on one or more systems, proceed as follows: 1.
9 Registering the telephone The DECT set can be programmed and can address the 4 specified frequency bands.
9 Registering the telephone ! If the registration operation runs correctly (Subscription accepted), the telephone is ready for use, and the radio coverage icon appears. ! If the registration operation has not been successful, the station proposes launching the subscription again. 123 Launch Subscription? ! Depending on the type of system concerned, registration may require one or more additional operations on the system.
10 Accessories Other 10.1 Chargers The 'Basic Desktop' charger includes: 1. a telephone support, 2. a mains cable, via an AC/DC adaptor. The 'Dual Desktop' charger includes: 1. a support with : - a place for the telephone, - a place for an additional battery, - a charge indicator light for the additional battery. 2. a mains cable via a AC/DC adaptor.
10 Accessories 10.2 Characteristics of the mains power adapter ! Input: 100/240 V - 50/60 Hz ! Output: 7.5 V - 0.38 A The power outlet used must be close to the charger/holder and easily accessible, so that it can be used as a way to turn power on or off. 10.
10 Headphone / external microphone The side of the telephone features a headphone / external microphone socket. Contact your retailer to find out the characteristics of the various headphone models. 10.5 Cleaning your telephone Accessories 10.4 Your telephone does not require any particular servicing. However, it may be cleaned using a soft, damp cloth. Do not use soap or detergent that would risk altering the colours or damaging the surface of the telephone. 10.
11 Glossary ! Broker call: Other Function enabling the user to switch back and forth between several simultaneous calls. ! Call transfer: Function enabling a call to be transferred to another telephone within the system. ! Common directory: This directory contains all the speed-dial numbers accessible to the users of the Alcatel system. ! Conference: The conference feature allows the user, in contact with two parties, to set up a three-way conference.
Declaration of compliance howtoc We, Alcatel-Lucent Enterprise, hereby declare that we assume the Alcatel-Lucent 300 DECT Handset and Alcatel-Lucent 400 DECT Handset to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. This equipment uses the DECT harmonised frequency spectrum and can be used in all the countries of the European Community, Switzerland and Norway.
