Contents 1. General Page 3 a. Welcome Page 3 b. Use of this Manual Page 3 c. Service and Technical Support Page 3 2. Safety Page 5 3. Assembly Page 6 4. Overview Page 7 a. Start-Up Procedure Page 7 b. Display Unit Page 7 c. Throttle Page 8 d. Lighting Page 9 e. USB Port Page 9 f. APP Page 10 g. Kickstand 5. Merge folding instructions Page 11-12 6. Usage Page 12 7. Troubleshooting Page 13 8.
1. General a. Welcome Thank you for purchasing an ARĪV eBike! We take pride in bringing you a quality product that will bring you years of reliable service. Please take time to read this manual and familiarize yourself with your new ARĪV eBike. Please also refer to your general Owner’s Manual and Quick Start Guide. b. Using This Manual This manual contains details of the product, its equipment, and information on its operation and maintenance.
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2. Battery Care and Safety The ARĪV eBike is equipped with a modern Lithium-Ion (Li-Ion) battery. The battery is protected by a battery management system that protects against overcharging, short circuits and a completely discharged battery. Your battery is not shipped with a full charge. Please charge your battery as soon as you take it out of the carton. This may take up to 3 hours.
3. Assembly Unbox the ARĪV Meld. Be sure to save the carton and all packaging materials in case it is needed for future use. NOTICE: steps. Please review the ARĪV assembly video on www.arivmobility.com if you are unsure of these next Locate the hex torque wrench and pedal wrench in the parts box. • • • Turn the handlebar so it is perpendicular to the front wheel. Ensure there is a 2mm gap between the steer and the display. Using the hex wrench tighten the steerer bolts to 12 Nm.
4. Overview a. Start-Up Procedure After the bike has been unboxed, all components are secured correctly, the battery is fully charged and you have downloaded the app - you may now proceed to turn on the bike and select the assist level. NOTICE: Do not perform any of the steps in the Operation section of this manual until you have read this entire manual as there are crucial details in the following sections, especially related to safety. b.
c. Throttle There are 4 levels of pedal assist. These can be selected using the “+/-“ controls on the throttle (or the APP). Assist level will be indicated by the number of indicator lights shown on the display and on the app. One light is the lowest assist level and 4 lights is the highest. When no assist level indicator lights are lit you will have no power assist but can continue to ride your bike like you would a normal bike.
d. Lighting Front Light Turn the front light off and on with the power button located on top of the light. The front light is powered by the bike battery and will work for 2 additional hours should you drain your battery while using the bike (EU bike only). The headlight will not work unless the bike is powered on. Rear Seat Post Light Plug the USB cord (provided) into the port at the side of the seat post under the saddle to charge. The first red led will flash while charging. Charging time is about 2.
f. App Download the ARĪV eBike app. Register and log into the app. Follow the on-screen prompts to connect the eBike. Then activate the tracker by scanning the QR code located on the Quick Start Guide. g. Kickstand The ARĪV eBike features an innovative kickstand unlike any other kickstand on the market. To use the kickstand; • • • post • • • • • • 10 Loosen the seat clamp and lower the seat slightly. Use your foot to turn the kickstand leg out.
5. Merge folding/unfolding instructions Please note that you can also view the video of folding/unfolding on www.arivmobility.com. WARNING: Ensure the bike is turned OFF before folding. CAUTION: To avoid hand injuries during folding and unfolding please keep hands away from hinges and the wheels. Folding a. b. c. d. e. f. Push the lever down and hold it in place to release the steerer. Use your right hand to fold the handlebars. Turn the wheel to the right and tilt the handlebars.
Unfolding a. b. c. d. e. f. Stand behind the bike. Hold the saddle with your right hand. Hold the handle on the front light with your left hand. Kick the front wheel of the bike with your left foot. This will disengage the magnet. Allow the rear wheel of the bike to travel backwards until the bike frame is unfolded. Place your left thumb on the trigger located on the steerer just below the hinge. NOTE: Be careful not to have your left hand over the lip of the hinge or it can get pinched.
7. Troubleshooting Basic Troubleshooting Symptoms Possible Causes Most Common Solutions 1. Insufficient battery power 2. Faulty Connections 3. Battery not fully seated in tray 4. Improper turn on sequence 5. Brakes are applied (NA only) 6. Battery is discharged 1. Charge the battery pack 2. Clean and repair connections 3. Install battery correctly 4. Turn on bike with proper sequence 5. Disengage brakes 6. Charge the battery 1. Insufficient battery power 2. Loose or damaged throttle 1.
8. ARĪV eBike Warranty What is Covered This warranty covers repairs to correct any defects due to materials or workmanship in: • • The bicycle frame, fork, and other proprietary components, for a period of 5 years from the date of original purchase. Proprietary components include: steer tube riser, handlebars, folding mechanism and associated components, head light, integrated display and their related components. The motor and battery for a period of 2 years from the date of purchase.
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