Specifications
USER MAUNAL
24
Aristel Group
24
EG
6.3 Call Transfer / Call Pickup / Call Hold / Retrieve The Held Call
6.3.1 Transfer [Hook Flash / “Flash” Key] + [Extension No.]
This system provides two kinds of Call Transfer. Announced Transfer and Unannounced
Announced Transfer:
Announced Transfer means the transferring extension can notify the receiving extension
before actually sending the call.
(1) While Party A talking with Party B (either CO Line or Extension), Flash to hear a dial tone,
then calls Party C.
(2) Party A notify Party C when Party C answers
(3) After Party A hang up, Party B talks with Party C.
Unannounced Transfer
Unannounced Transfer lets an extension to transfer the call directly to the receiving
extension without prior notification:
(1) While Party A talking with Party B (either CO Line or Extension), Flash to hear a dial tone.
(2) Party A calls Party C to hear the Ring Back Tone, then Party A hangs up before Party C
answers.
(3) When Party C hook-off, Party B talks with Party C
Note:
During transferring, if Party C is busy, Party A can Flash to call another extension or Flash
twice to retrieve the call with Party B.
If Party C doesn’t answer within 25 seconds, Party B will recall Party A
6.3.2 Directed Call Pickup * 3
[Extension No.]
Directed Call Pickup allows the user to answer call that is ringing on another extension
(1) While another extension ringing, the user off hook to hear a dial tone.
(2) Press * 3, then ringing extension’s number to pick up the call.
6.3.3 General Call Pickup * 0
This function allows user to pick up call on any ringing extension without need to know the
extension number.
(1) While any extension ringing, the user off hook to hear a dial tone.
(2) Press * 0 to pick up the call.
6.3.4 Call Hold / Retrieve The Held Call [Hook Flash / “Flash” Key]
(1) While Party A talking with Party B, Party A Flash to place Party B on hold.
(2) Party A hears the dial tone and can do other operation while Party B listens to the On-Hold
music.










