Instruction manual

TROUBLESHOOTING
For help, spares or assistance please call 0845 6042377
or visit www.bagsandfilters.com
PROBLEM POSSIBLE CAUSES SOLUTIONS
T
here is an accessory
m
issing
1
. A part(s) is missing from box
1
. Check the ‘KNOW YOUR MACHINE’ page
o
f your instructions
The vacuum cleaner
does not switch on
1
. The unit is not plugged into a mains socket
2. The power button on the unit has not been
depressed
3. The thermal motor cut out has been activated
4
. There is no electricity to the power socket
1
. Ensure the plug is firmly in socket and
switched on
2. Depress the power switch on the unit
3 If the unit has cut out during use, disconnect
t
he unit from the wall socket, allow to cool for
one hour, clean the filters, empty bin/dust bag
and check the hose/accessories for blockages
4. Seek expert help from a qualified electrician
The vacuum cleaner won’t
pick up
1. The accessories are not correctly fitted
2 There are blockages in the hose/accessory
3. The dirt container/dust bag is full
4. The filters are blocked/clogged
1. Check hose and tools are correctly attached
to the machine/hose/tube; refer to ‘OPERATION’
section
2. Check the air paths of the hose/accessory are
not obstructed by blockages
3. Check dirt container/dust bag and if necessary
empty/replace
4. Frequent cleaning of filters will maintain
performance; see ‘MAINTENANCE’ section
Dust is escaping from the
vacuum cleaner
1. The filters/dust bag/dirt container are not
fitted correctly
2. The filters/dust bag are damaged
1. See ‘ASSEMBLY’ and ‘MAINTENANCE’ sections
2. If the filters/dust bag are damaged these will
need to be replaced
Accessories wont pick up
dust/debris
1. The wrong tool is fitted for the task
2. The tools are blocked
3. The filters are blocked
4. The dirt container/dust bag is full
5. The hose/tubes are blocked
1. See ‘KNOW YOUR MACHINE’ section
2. Check the air paths of the tools are not
obstructed by blockages
3. Frequently cleaning filters will maintain
performance; check ‘MAINTENANCE’ section
4. Check and empty the dirt container/replace
dust bag
5. Check the air paths of the hose/tubes are not
obstructed by blockages
The blockage indicator
(if applicable to model)
activates
1. The filters/dust bag/dirt container are blocked
2. The dust bag/dirt container is full
3. The accessories/hose/tube are blocked
1. Frequently cleaning filters will maintain
performance; check ‘MAINTENANCE’ section
2. Check and empty dirt container/replace dust
bag
3. Check the air paths of the accessories/hose/
tubes are not obstructed by blockages
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