Installation Manual

Microdome Duo® Installation Manual
Page | 32 [e-mail]
+1.818.937.0700 | 877.CAMERA.8 | www.arecontvision.com | [e-mail]
Support
1. Arecont Vision FAQ Page Located at ArecontVision.com
2. Check the following before you call:
 Restore camera to factory default with AV200 or the camera webpage.
 Upgrade to the latest firmware by visiting ArecontVision.com.
 Isolate the camera on a dedicated network and test with AV200.
 Swap the “troubled” camera with a known good camera to see if the problem follows the camera or
stays at the location.
3. Contact Arecont Vision Technical Support one of three ways:
1. Online Portal: Support.ArecontVision.com
2. Phone: [phone] (option #1)
3. Email: [e-mail]