Installation manual

Arecont Vision MegaView
®
2 Installation Manual
Page | 17 [e-mail]
Support
1. Arecont Vision FAQ Page Located at ArecontVision.com
2. Check the following before you call:
 Restore camera to factory default with AV100, AV200 or the camera webpage.
 Upgrade to the latest firmware by visiting ArecontVision.com.
 Isolate the camera on a dedicated network and test with AV100 or AV200.
 Swap the “troubled” camera with a known good camera to see if the problem
follows the camera or stays at the location.
3. Contact Arecont Vision Technical Support one of three ways:
1. Online Portal : Support.ArecontVision.com
2. Phone : [phone] (option #1)
3. Email : [e-mail]
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