User manual

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APPENDIX

Appendix D

General Troubleshooting Tips

Most of controller errors are traceable to external factors, such as

conﬂicts with other installed cards, bad or incorrectly conﬁgured

drives, loose cables, improper controller installation, or other in-

stallation errors.

To troubleshoot SATA RAID controller problems, try simplifying your

hardware conﬁguration by removing some other devices from the

system and then adding them back one at a time.

Look for the latest information on SATA RAID Controllers as well

as the newest drivers on the ARECA web site at http://www.areca.

com.tw. The following general guidelines are for some speciﬁc er-

ror conditions:

Question 1:

The BIOS Message of the SATA RAID controller never ap-

pears on the screen:

Answer:

(1). Ensure the controller is inserted correctly into the PCI slot.

(2). Ensure 3.3 volts are being supplied to the PCI slot.

(3). Check the cabling between the SATA drives or enclosure the

SATA RAID controller.

Question 2:

How many SATA RAID controllers can be installed into a

computer system?

Answer:

Up to 4 RAID controllers in a system are supported.

Question 3:

The boot device cannot found

Answer:

Enter the system BIOS setup utility Per manufacture directions and

conﬁgure it so that the volume set is once again selected as the