User's Manual

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Quick Mesh Check
The first step after logging into a mesh for the first time is to ensure all of your MetroE nodes are
visible to ARCView. This can be verified on the Mesh diagram, or in the Inventory screen. In
particular, check the columns of information described below to ensure that all nodes are included.
(If the Inventory screen is not displayed, click on the Inventory tab at the bottom of the screen.)
There are a number of reasons why the MetroE node may not be visible:
The MetroE node is not powered.
Ensure that the node is powered; the status LED should turn amber in 70-80 seconds
indicating the unit is up and then green indicating a wireless link has been established with
another unit.
The MetroE node is out of radio range.
To test this, temporarily move the MetroE node closer to one of the MetroE nodes that appear
on the ARCView screen. If the node appears on the screen after doing this (usually within 30
seconds), it was probably located too far from the rest of the mesh. You can either relocate it
closer to the rest of the mesh or add one or more additional MetroE nodes between the mesh
and the desired location. You can use a third-party software tool to help troubleshoot node-
connection problems.
The MetroE node is set to a different RF channel or mode.
All nodes must have identical radio settings.
The MetroE node has encryption enabled.
All nodes must be running the same encryption type and key.
The MetroE node has a different password.
All nodes must have the same password; the admin and guest node accounts are what
ARCView Pro uses to log into and control each node.
The MetroE node has been factory-reset.
If the nodes have been reset, it will not join an existing configured mesh. The easiest way to fix
this is to save the configuration from an existing node, then connect to the factory-reset node
via Ethernet and upload the configuration file.