User's Manual

ARCXTEND USER MANUAL – R1.4, ISSUE 4 Copyright 2005 Arcwave, Inc. 70 Arcwave Alarm Descriptions
Line
# Alarm Syntax Alarm Message Text
A
larm
Severity Customer Symptom Explanation of event / Corrective Action
What will the Customer Experience
1
AR300 System Lock Lost
The Unit has lost lock in the Upstream or Downstream Critical
Modems on the ARCXtend system lose sync
Clear alarms and/or reset power on unit & check if condition goes away Lost of traffic, system outage
2
AR300 Hub Dead The Unit is dead. Critical
Modems on the ARCXtend system lose sync
The transmitter or receiver module or both stop communicating with the control module/ Clear alarms and/or reset power on unit & check if condition goes away Lost of traffic, system outage
3
AR300 Input voltage outside of tolerance
Voltage level is either below or above tolerance limits Major This alarm gets displayed
The voltage being supplied to the Unit is improper/ Check voltage levels & clear alarm
No immediate impact but could result in loss of traffic, system outage.
4
AR300 Downstream (Transmitter) Over Temperature
The Unit is operating above Max. operating temperature Major This alarm gets displayed
The Unit is operating above Max. operating temperature/ Check operating temperature, clear alarm & switch the unit off if condition does not go away.
No immediate impact but could result in loss of traffic, system outage.
5
AR300 DCE Unlocked or Error The Control module has lost lock Critical
Modems on the ARCXtend system lose sync
The Control module has lost lock/ Clear alarms and/or reset power on unit & check if condition goes away Lost of traffic, system outage
6
AR300 Upstream (Receiver) Unlocked or Error" The Upstream module has lost lock. Critical
Modems on the ARCXtend system lose sync
The Upstream module has lost lock/ Clear alarms and/or reset power on unit & check if condition goes away Lost of traffic, system outage
7
Downstream(Transmitter) Unlocked or Error
The Downstream module has lost lock. Critical
Modems on the ARCXtend system lose sync
The Downstream module has lost lock/ Clear alarms and/or reset power on unit & check if condition goes away Lost of traffic, system outage
8
Local Parameter Modification Notification
There has been a change in the parameters on the control module Normal
A change in parameters is made via CLI or by the control module
There has been a change in the parameters on the control module/ Do nothing - it's an informative alarm
No impact, informational only. Note changes made via CLI may be reset upon reboot of unit.
Table A-2 Arcwave Alarm Definitions