User's Manual

ARCXTEND USER MANUAL – R1.4, ISSUE 4
Copyright 2005 Arcwave, Inc. 46
Event Syntax Event
Message
Text
Severity Customer
Symptom
Explanation of
event
/Corrective
Action
What will the
Customer
Experience
AR300 System Lock Lost The Unit
has lost lock
in the
Upstream or
Downstream
Critical Modems on
the
ARCXtend
system lose
sync
The transmitter
or receiver
module (or both)
has lost lock/
Clear alarms
and/or reset
power on unit &
check if
condition goes
away
Lost of traffic,
system
outage
AR300 Hub Dead The Unit is
dead.
Critical Modems on
the
ARCXtend
system lose
sync
The transmitter
or receiver
module or both
stop
communicating
with the control
module/ Clear
alarms and/or
reset power on
unit & check if
condition goes
away
Lost of traffic,
system
outage
AR300 Input voltage
outside of tolerance
Voltage
level is
either below
or above
tolerance
limits
Major This alarm
gets
displayed
The voltage
being supplied
to the Unit is
improper/ Check
voltage levels &
clear alarm
No
immediate
impact but
could result
in loss of
traffic,
system
outage.
AR300 Downstream
(Transmitter) Over
Temperature
The Unit is
operating
above Max.
operating
temperature
Major This alarm
gets
displayed
The Unit is
operating above
Max. operating
temperature/
Check operating
temperature,
clear alarm &
switch the unit
off if condition
does not go
away.
No
immediate
impact but
could result
in loss of
traffic,
system
outage.
AR300 DCE Unlocked or
Error
The Control
module has
lost lock
Critical Modems on
the
ARCXtend
system lose
sync
The Control
module has lost
lock/ Clear
alarms and/or
reset power on
unit & check if
condition goes
away
Lost of traffic,
system
outage
AR300 Upstream
(Receiver) Unlocked or
Error"
The
Upstream
module has
lost lock.
Critical Modems on
the
ARCXtend
system lose
sync
The Upstream
module has lost
lock/ Clear
alarms and/or
reset power on
unit & check if
condition goes
away
Lost of traffic,
system
outage
AR300
Dt(T itt)
The
Dt
Critical Modems on
th
The
Dt
Lost of traffic,
t