User's Manual

LIMITED WARRANTY. Arcwave warrants to Buyer at the time of delivery that the equipment will be free
from defects in material and workmanship under normal use and service. Arcwave's sole obligation under
these warranties is limited to replacing or repairing, at its option, at its factory, any equipment that is
returned to Arcwave, transportation, duties, and taxes prepaid, within twelve (12) months after delivery. In
the case of products not of Arcwave's own manufacture, the only warranty available is that provided by
the original equipment manufacturer. Arcwave shall return the equipment to Buyer freight prepaid. THIS
WARRANTY IS EXPRESSED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF
Arcwave, AND IT NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR
ARCWAVEANY OTHER LIABILITIES IN CONNECTION WITH THE SALE OF PRODUCTS. IN NO
EVENT WILL Arcwave BE LIABLE FOR CONSEQUENTIAL DAMAGES EVEN IF Arcwave HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This Warranty does not apply to any of such
products, which shall have been repaired or altered, except by Arcwave, or which shall have been
subjected to misuse, negligence, or accident or operation outside the environmental specifications.
Repairs or replacements of Equipment made during the warranty period or thereafter will be warranted,
as provided above, for the remainder of the original warranty period or for ninety days from the date of
return, as applicable, whichever is longer.
RETURN OF EQUIPMENT UNDER WARRANTY: If an item of Equipment malfunctions or fails in normal
intended usage and maintenance within the applicable Warranty Period:
(a) The Customer shall promptly notify Arcwave of the problem and the serial number of the defective
item;
(b) Arcwave shall, at its sole option, either resolve the problem over the telephone or provide the
Customer with a Returned Materials Authorization number (RMA #) and the address of the location
to which the Customer may ship the defective item;
(c) If the problem is not resolved over the telephone, the Customer shall attach a label to each returned
item describing the fault and the Customer's return address. The Customer shall, at its cost, properly
pack the item to be returned, prepay the insurance and shipping charges, and ship the item to the
specified location;
(d) If the Arcwave product shall prove to be defective in material or workmanship upon examination by
Arcwave, Arcwave shall either repair or replace the returned item at its sole option. The replacement
item may be new or refurbished; if refurbished, it shall be equivalent in operation to new Equipment.
If Arcwave replaces a returned item, the Customer agrees that the returned item shall become the
property of Arcwave.
(e) Arcwave shall ship the repaired item or replacement to the Customer's return address by carrier and
method of delivery chosen by Arcwave at its cost. If Customer has requested some other form of
conveyance, such as express shipping, then the Customer shall pay the cost of return shipment.
NOTE: This publication may include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in new editions of this
publication. Arcwave may make improvements and/or changes in the product(s) described in this
publication at any time without notice.
FCC NOTICE: This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
: ARCell and DBWA are Trademarks of Arcwave, Inc. DOCSIS is a registered trademark of Cable
Television Laboratories, Inc. Other product and company names mentioned herein may be the
trademarks of their respective owners.
June 2003 ii