Installation Guide
16
TROUBLESHOOTING TIPS
PROBLEM WHAT TO CHECK
Unit does not start
• Make sure the dehumidier s plug is pushed completely into the outlet.
• Check the house fuse/circuit breaker box.
• Dehumidier has reached its preset level or bucket is full.
• Water bucket is not in the proper position.
Dehumidier does not dry
the air as it should
• Did not allow enough time to remove the moisture.
• Make sure there are no curtains, blinds or furniture blocking the front or
back of the dehumidier.
• The humidity control may not be set low enough.
• Check that all doors, windows and other openings are securely closed.
• Room temperature is too low , below 5 oC(41o F).
• There is a kerosene heater or something giving o water vapor in the room.
The unit makes a loud
noise when operating
• The air lter is clogged.
• The unit is tilted instead of upright as it should be.
• The oor surface is not level.
Frost appears on the coils
• This is normal. The dehumidier has Auto defrost feature.
Water on oor
• Hose to connector or hose connection may be loose.
• Intend to use the bucket to collect water, but the back drain plug is removed.
The pump operation on
light blinks at 1Hz
• Clean the lter of the pump.
• Check the pump hose does not link or block.
• Empty the water of the bucket.
ES - Tube
Temperature sensor
of the evaporator error
• Unplug the unit and plug it back in. If error repeats, call for service.
AS - Humidity sensor error
• Unplug the unit and plug it back in. If error repeats, call for service.
P2 - Bucket is full or bucket
is not in right position
• Empty the bucket and replace it in the right position
Eb - Bucket is removed or
not in right position
• Replace the bucket in the right position.
Before calling for service, review the chart below.
The design and specications are subject to change without prior notice. Consult with the sales agency or
manufacturer for details. Any updates to the manual will be uploaded to the service website, please check
for the latest version.