User manual

ZyWAN User Manual Getting started with your ZyWAN
© 2008 Arcom Issue D 32
Troubleshooting connection problems
If the Web configuration page does not come up with the instructions given in the last
two sections, there are several things which can be done to troubleshoot connection
problems.
Ping the ZyWAN
To ping the ZyWAN:
1 Select the Windows Start menu, Accessories, Command Prompt. The Command
Prompt window is displayed.
2 Type the command:
ping address
where address is the numeric address of the ZyWAN.
A diagnostic message is sent to the ZyWAN to check communication.
If successful, the Ping response should receive a reply as follows:
Check the PC’s network configuration
To check the PC’s network configuration, type the command ipconfig /all in the
Command Prompt window. The network interface of the PC is displayed: