User's Manual

802.11g 54Mbps USB Adapter User Guide
Check to be certain the 802.11g 54Mbps USB Adapter is not in use before removing it.
The computer may lock up if the 802.11g 54Mbps USB Adapter is removed while in use.
If the 802.11g 54Mbps USB Adapter is not functioning correctly, perform the following
steps:
Windows XP Users: Click Windows Start, All Programs, 802.11g
Wireless USB Adapter Utility, and then Uninstall.
Windows 2000 Users: Click Windows Start, Programs, 802.11g
Wireless USB Adapter Utility, and then Uninstall.
I uninstalled the Configuration Utility and my computer doesn’t detect the 802.11g
54Mbps USB Adapter when I attempt to reinstall the Configuration Utility.
Possible Solution:
If you uninstalled the Configuration Utility and then reinstalled it, you will need to unplug
and then plug back in the 802.11g 54Mbps USB Adapter. Your computer will then detect
the 802.11g 54Mbps USB Adapter.
When I perform a Site Survey, I cannot locate the wireless network to which I want
to connect.
Possible Solution:
If you do not see the correct wireless network, click Scan.
If you still do not see the correct wireless network when you perform a Site Survey, try
creating a profile using the necessary connection information for the appropriate wireless
network, selecting the profile, and then clicking Apply in the Configuration tab. Refer to
the Profile section in the
Navigating the Wireless Configuration Utility section of this
User Guide for more information about creating a profile.
Are You Still Having Problems?
1. Go to the U.S. Robotics Web site at www.usr.com
Many of the most common difficulties users experience have been addressed in the
FAQ and Troubleshooting Web pages for your specific product.
2. Call the U.S. Robotics Technical Support Department.
Technical questions about U.S. Robotics products can also be answered by technical
support specialists.
Country Voice Online Support Hours
United
States
[phone]
http://www.usr.com/emailsupport
9:00 A.M. - 5:00 P.M.,
Monday - Friday CST
Canada [phone]
http://www.usr.com/emailsupport
9:00 A.M. - 5:00 P.M.,
Monday - Friday CST
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